Elephant & Castle - Lucan

Review summary

1. M

   Muskan

   Dublin

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a disappointing experience at this restaurant. Despite not being busy, we waited for 40 minutes to receive our food, which was frustrating on its own. When the food finally arrived, it was stone cold and clearly had been sitting out for a while. It was underwhelming in taste and not at all what we were expecting. To make matters worse, the staff seemed more interested in chatting among themselves than attending to the customers. They were neither welcoming nor attentive and the staff was busy having my their own dinner sitting at the bar, which made the experience feel even worse. We expected a lot more given the reputation, but sadly, we won’t be returning. Poor food quality, long wait times, and lackluster service left us extremely dissatisfied.
   

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2. S

   Sarah

   Dublin

   1 review

   2.0

   1 review

   Dined on 23 November 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Good service and good for children but all 8 dishes that were served to the table were cold. Cold burgers, cold chips, cold pasta.
   

   Elephant & Castle - LucanResponded on 24 November 2024

   Hi Sarah, Thank you for leaving us a review. Sorry to hear that about our food. We'll pass on our feedback. Hope to see you again for a better experience. Regards, E&C Team
   

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3. H

   Harry

   Dublin

   1 review

   3.0

   1 review

   Dined on 17 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Quality of food not up to the standard of previous visits, and not cheap at 88 euro for 2.
   

   Elephant & Castle - LucanResponded on 24 November 2024

   Hi Harry, Thank you for leaving us a review. Sorry to hear that you are not happy this time with the food. We'll pass on our feedback. Hope to see you again for a better experience. Regards, E&C Team
   

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4. A

   Alison

   Dublin

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A busy spot, staff friendly and attentive, quick service. Good layout and decor. Tasty food.
   

   Elephant & Castle - LucanResponded on 20 November 2024

   Hi Alison, Thank you so much for leaving us a good review. Hope to see you, again. E&C Team
   

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5. N

   Naoise

   Dublin

   10 reviews

   5.0

   10 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was very tasty! Always love the wings . A new server was training was doing great job!
   

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   Elephant & Castle - LucanResponded on 20 November 2024

   Hi Irene, Thank you so much for leaving us a good review. I will pass on your comments to Anabel Hope to see you, again. E&C Team
   

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6. I

   Irene

   Dublin

   1 review

   5.0

   1 review

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Staff were very pleasant and attentive and made the experience good
   

   Elephant & Castle - LucanResponded on 15 November 2024

   Hi Irene, Thank you so much for leaving us a good review. Hope to see you, again. E&C Team
   

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7. OT

   OpenTable Diner

   Dublin

   2 reviews

   2.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Only thing we would recommend were the wings, our server was lovely, the chicken burger was mediocre and the fish was fine the fries were lukewarm and tasted of fish and old oil. The dessert a waffle was microwaved and it was doughy and disgusting. It was our first and last time, over priced fast food.
   

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8. D

   Darragh

   San Francisco

   1 review

   5.0

   1 review

   Dined on 31 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server, Lauren, was great and everything was quite tasty and fresh.
   

   Elephant & Castle - LucanResponded on 3 November 2024

   Hi Darragh Thanks a million for your review. we will pass on your kind words to Lauren. Best regards E&C Team
   

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9. G

   Goran

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined on 30 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent place, we've been there tens of times, will keep going there. Highly recommended.
   

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10. M

    Miranda

    Dublin

    2 reviews

    5.0

    2 reviews

    Dined on 30 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really nice place food was perfect ,great for families with kids ,staff were very friendly and attentive.
    

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