Agustin Kitchen

Review summary

1. A

   Anika

   Washington DC

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed everything, the friendly service, delicious dishes, ambience, and the fact that the restrooms were clean as well. It was a very nice family chew & chat. I rated the value “fair” because we ran about $100 for the 3 of us, could have been a little less for brunch, but I get it. It was “fair”. Well done and we’ll be back.
   

   Is this helpful?

   Report
2. E

   Esperanza

   VIP

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, took our servers recommendations and the food was delicious!
   

   Is this helpful?

   Report
3. D

   Diana

   Phoenix

   4 reviews

   2.0

   4 reviews

   Dined on 19 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Pluses and minuses. The roll appetizers is amazing. The spare rib good - mussels definitely a miss. Jalapeños extremely hot (and I grew up in az). Not the normal item in mussels, but probably should have tasted the jalapeño before using. The bread served with the mussels was burnt (after forgotten with the order). The server was obviously not happy being there. I had arranged a desert for my husband’s birthday and it was totally forgotten. We went here because they had duck confit. But they had changed menus and not updated the website.
   

   Is this helpful?

   Report
4. c

   courtney

   VIP

   Tucson

   2 reviews

   3.0

   2 reviews

   Dined on 16 December 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   We have eaten here many times before but tonight we were disappointed. They were out of so many dishes and our reservation was at the beginning of dinner service. They didn’t have bread, they replaced the chicken with duck, but ran out of duck. My son ordered pasta and marinara from the kids meal and they were out of marinara. They were out of muscles. They have a smaller menu to begin with which we are fine with but when they’re out of several items it makes the menu minuscule. Service was sub par. Several dishes were incorrect. We had to ask for refills of drinks multiple times.
   

   Is this helpful?

   Report
5. L

   Lawrence

   VIP

   New York City

   11 reviews

   5.0

   11 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went to Augustin Kitchen with two friends from out of town . Their first time there. Both were very impressed. Food was excellent. Service was friendly but efficient. One of my favorite restaurants in Tucson.
   

   Is this helpful?

   Report
6. B

   Beth

   Orlando

   11 reviews

   5.0

   11 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious dinner, wonderful service, definitely will be going back.
   

   Is this helpful?

   Report
7. P

   Paul

   Tucson

   2 reviews

   3.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Oysters were great. Calamari was over cooked. Lack of gluten free substitute
   

   Is this helpful?

   Report
8. J

   Joe

   Tucson

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing food! I wish the menu would have been a bit more transparent (simplified wording) over all top notch experience from service to food! The food was well thought out and the flavors well balanced. The prices were more than fair for the quality and presentation. Will be returning soon.
   

   Is this helpful?

   Report
9. S

   Scott

   Phoenix

   8 reviews

   3.0

   8 reviews

   Dined on 6 December 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   I usually love this place. Tonight, the ambiance was the same, lovely. The food was delicious, I loved my fish. The service was so bad, it was like we weren't even there. We were there on business. We sat there for almost ten minutes before anyone came over, drinks? Took at least 15 minutes for said drinks to be delivered. One guest asked what is your soup this evening. Tomato basil tonight. Dinner order placed, five minutes later, manager arrived to tell us, we are no longer making or serving soup, no soup for you. Dinner arrived, delish. Server came about ten minutes later, guest ordered a beer as she basically ran off. I wasn't able to request a glass of chardonnay, oh well, at this point, I didn't care anymore. Beer never arrived. About 20 minutes after we finished eating the bill arrived. Guess what was on the bill? That's right, the two cups of soup that they no longer make or serve!!! Not good. You know how bad service just ruins the evening? We were ready to escape and we did, without after dinner drinks, dessert, or coffee.
   

   Is this helpful?

   Report
10. M

    Monica

    VIP

    Chicago

    12 reviews

    5.0

    12 reviews

    Dined on 1 December 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4

    Great food, service was ok. We got our entrees before the appetizer so we canceled the appetizer
    

    Is this helpful?

    Report