Albert's Shed

Review summary

1. A

   Anita

   Manchester

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting Alberts Shed, the place is lovely, staff very friendly and helpful, food and service was amazing, i'll definitely visit again.
   

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2. N

   Nichola

   Manchester

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pleasant helpful staff. Impressive surroundings, food was amazing and good value for money. We had never dined there before and weren’t disappointed. Great location.
   

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3. j

   jonathand

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been twice and had a great experience both times. Would definitely recommend.
   

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4. ML

   MarkL

   Manchester

   3 reviews

   2.0

   3 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Dear Albert’s Shed Team, We made a reservation for a table of eight on Saturday, November 16th, at 6:30 PM. As regular visitors of Albert’s in Standish and Worsley, we chose to celebrate this special occasion at your Manchester location, expecting a memorable experience. Unfortunately, we found the menu to be limited compared to our previous visits, and the overall ambiance and service did not meet our expectations for what we anticipated to be a “flagship” experience. We experienced a lengthy wait for our main courses, which we understood was due to a kitchen delay. However, when the dishes finally arrived, two dishes were cold, and the chunky chips on another plate were also served cold. We returned the main courses and were assured that fresh chips would be provided. By the time they arrived, most of our party had already finished their meals (we’re not particularly fast eaters), and the pasta dishes appeared overcooked. I did express my concerns about the food and appreciated the removal of the service charge. However, my main issue is that the evening did not feel special or reflective of a flagship restaurant. The rest of the food was average, and the bar area was consistently cluttered with dirty glasses, which added to our disappointment. While we will continue to enjoy our visits to Albert’s in Worsley and Standish, we were let down by our experience at Albert’s Shed, which fell short of the high standards we have come to expect.
   

   Albert's ShedResponded 4 days ago

   Hi Mark, I want to personally apologise for your experience with us on Saturday and thank you for your candid honest feedback. Our teams across every site pride themselves on their levels of service and food quality. Given your positive experience dining with us in other venues it's disappointing to hear your expectations were not met on this occasion in Shed. I truly want to make this right for you and give you the Albert's experience myself and my team achieve. I urge you to reach out to me via the 'Contact' link on the Alberts website to discuss further. Thank you so much for your time and I eagerly await your response. Kind Regards, Liv Atkinson General Manager
   

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5. B

   Brian

   London

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Overall it was terrible. Due to the size of my party I booked a booth weeks ahead of our booking and despite there being two unused booths on arrival we were given a long unsuitable table. Ahead of the booking I had shared two emails with Alberts Shed regarding the booth and still don't know how you obtain one? The bar was covered in dirty glasses. Once seated we were not offered drinks or table water and after 15 minutes had to ask. We had to ask for plates to go with the nibbles and starters we ordered (after they came) Six of the 7 starters ordered came together with one finally coming when we had all finished. The mains were poor, two of which were bordering on in-edible. The plates then sat on the table after we had finished for nearly 40 minutes. The sweets were at best average. Some of the staff smelt of cigarettes when they came to the table, very unpleasant in 2024. After numerous complaints by our party over the evening at the end the bill was reduced (which we didn't ask for it was offered by the management), but that wasn't the point, we just wanted and expected a good experience. Three of the guest had traveled for two hours to meet us. Myself and the guests have been to Alberts Shed many times over the years, my company have also held its Christmas events there over the last two years in the Brindley room and as such I was shocked and disappointing how bad it was on Saturday, not what you would expect from an established 'quality' restaurant . Poor food and poor service #avoid.
   

   Albert's ShedResponded 4 days ago

   Hi Brian, I want to firstly personally apologise for your experience with us at the weekend, and secondly thank you for your honest feedback. By no means do the things noted by yourself demonstrate the level of service, food quality and overall guest satisfaction we pride ourselves on as a brand, and within Shed itself. Given your previous positive experiences with us I truly want to rectify the situation and give you the Albert's experience you have clearly come to know and love. I wholly encourage you to come back and see us again in the near future so we can make this right. Please reach out to me via the 'Contact' tab on the Alberts website to discuss further. Thank you so much for your time and I eagerly await your response. Kind Regards, Liv Atkinson General Manager
   

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6. D

   David

   Munich

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our time at Alberts shed the food was amazing and well looked after by the lovely staff. We would highly recommend this place.
   

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7. M

   Molly

   Manchester

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place gorgeous surroundings. Really good value, unbelievable food! Would highly recommend :)
   

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8. F

   Fion

   Hong Kong

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The environment was excellent. The Lunch Menu was fantastic and very good for the value. Food was delicious and services were good.
   

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9. N

   Nick

   Manchester

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An excellent experience. Great food. Great service. We look forward to coming back.
   

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10. A

    Anthony

    London

    3 reviews

    2.0

    3 reviews

    Dined on 10 November 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 5

    We have been to Albert Shed many times, with this being the first occasion that we have left being less than satisfied. We opted as usual for the Sharing Sunday Lunch. Food arrived warm, with the Yorkshire pudding less so along with the cauliflower cheese.Adding the gravy reduced the temperature of the food still further. Our server was asked if we could get some hot gravy as we told her the food was barely warm. She said no problem. We continued to eat our meal waiting for the gravy to stop it going stone cold. 15mins later the server returned, but still no hot gravy, she had obviously forgot. We left approximately 30% of the cold food, paid and left. At £72 for a Sunday lunch and one drink each it’s not cheap. The food is normally great, yesterday not so much. Disappointing.
    

    Albert's ShedResponded on 12 November 2024

    Good afternoon Anthony, we are really sorry to hear that your dining experience was one of a disappointment on this occasion of dining with us, I can ensure you that all reviews help us to ensure that our service and food quality is always at the highest level and as mentioned in your review, your usual dining experience with us, is a positive one. Moreover we would love to make things right. Please contact myself through the email address located on the website to discuss further and we look forward to having you dine with us again, many thanks Farrah.
    

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