Alexander's Steakhouse - Cupertino

Review summary

1. B

   Bonnie VIP

   San Francisco19 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time dining here. I have to tell you this was one of the best steak dinners. My husband and I have had and we find a lot! The hostess greeted us with a smile. Our server, Victor, was amazing. The supporting staff that served us at the table was amazing as well! Kudos to the chef. We will definitely be back 
   

   Alexander's Steakhouse - CupertinoResponded 1 day ago

   Thanks for the review, Bonnie! We're thrilled you and your husband enjoyed your first visit to Alexander's Steakhouse—Cupertino. Knowing that our team's efforts contributed to your positive experience is terrific. We're also happy that you found our steak dinners to be top-notch! Your kind words are greatly appreciated, and we can't wait to welcome you back for another memorable dining experience. Best Regards, The Management Team
   

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2. C

   Catherine

   San Francisco50 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional experience especially the service. Came here for my birthday and to our surprise our server Mr Jesus Del Toro, when we were here in Dec for my hubby’s bday recognized us while we were waiting for our table. We were glad coz he took great care of us. He made our experience fun and super special. I have to say the service from the entire staff is impeccable!!! They treated us like we were royals. Thank you! Everything that we ate was delicious! the amuse-bouche, the scallop, bone marrow, fillet mignon, asparagus, banana bomb, bday cupcake and my fave, the cotton candy. Thank you Jesus for your superb service, for even singing happy birthday 😉, for making my 61st bday extra special. Keep up the excellent work!!!
   

   Alexander's Steakhouse - CupertinoResponded 1 day ago

   Thanks for the review, Catherine! We're thrilled you had an exceptional birthday celebration at Alexander's Steakhouse - Cupertino. It's wonderful that our team made your experience fun and memorable. We're happy you enjoyed our scrumptious food, including the Cotton Candy, as we know it's a favorite among our guests. We appreciate your kind words and look forward to serving you again soon! Best Regards, The Management Team
   

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3. D

   Dori VIP

   Central Coast5 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our waiter marshall was excellent. So kind and attentive. My bf forgot his card so they told him he can go get cash. When he went to approach the manager to ask if we can key in the card # the manager got all loud on him and said sir u are harassing me im calling the police. He was acting irrational and unprofessional. He said his name is mr west. I will never eat there again he was beyond disrespectful to us saying he has money and won the lottery - going on and on. So irrelevant we just wanted to pay our bill. All the employees were shocked by his actions. Ive never experienced such disrespect from a nice restaurant.
   

   Alexander's Steakhouse - CupertinoResponded 1 day ago

   Thanks for visiting us, Dori. We're sorry about your recent experience at Alexander's Steakhouse - Cupertino. We pride ourselves on our customer service, and it isn't enjoyable to hear that your visit didn't meet those expectations. We take your comments about the manager's behavior very seriously. We assure you that such behavior is not reflective of our usual standards. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide you with the quality service you deserve. Best regards, The Management Team
   

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4. OT

   OpenTable Diner

   San Francisco2 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   If it’s a special day, I would avoid. If it’s a regular day and you feel like getting a steak, it’s a good option
   

   Alexander's Steakhouse - CupertinoResponded 1 day ago

   Hello, Thank you for taking the time to share your feedback. We're sorry your experience at Alexander's Steakhouse - Cupertino didn't meet your expectations. We strive to make every visit special, and we're disappointed that we fell short this time. We're glad you enjoyed our steak, but we understand that our service didn't meet your usual expectations. We appreciate your feedback, and we will use it to improve. We hope to have the opportunity to serve you again and improve your next experience. Best regards, The Management Team
   

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5. OT

   OpenTable Diner

   San Francisco4 reviews

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always. Amelia and the rest of the staff are always perfect!
   

   Alexander's Steakhouse - CupertinoResponded on 3 March 2025

   Hello, Thank you so much for your excellent review! We're thrilled you had a wonderful experience at Alexander's Steakhouse—Cupertino. It's always a pleasure to know that our guests appreciate our team's efforts to provide exceptional service. We strive to provide the best value in every aspect, and your feedback indicates that. We look forward to serving you again soon. Best regards, The Management Team
   

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6. e

   ec2018

   San Francisco25 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lunch was good. Will try dinner next time. It’s easy parking.
   

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7. DA

   DanA

   San Francisco2 reviews

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   For some people this is chump change. My fault for not doing homework before going and allowing one of the kids to order an expensive item. Even if you don't order one of the high-end steaks for four people you're not getting out of their after drinks for less than $500 and most likely more. Other than that the service is amazing, they bring some goodies for free to the table that are delicious, they did something special for our kid for her birthday. As I said my bad but if all you want is some yummy meats go to one of the Brazilian steakhouses although that's a different experience. If you are a steak connoisseur this may be the place for you. The service is amazing.
   

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8. S

   Stacey VIP

   Greater Boston18 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience celebrating my son’s 21st birthday. Excellent service and excellent food made for an excellent birthday celebration.
   

   Alexander's Steakhouse - CupertinoResponded on 3 March 2025

   Thanks for visiting us, Stacey! We're thrilled your son's 21st birthday dinner at Alexander's Steakhouse—Cupertino was excellent! It's wonderful that our service and food made your celebration memorable and terrific. We always strive to provide an exceptional dining experience, and your kind words are a testament to our efforts. We look forward to welcoming you back for many more celebrations in the future! Best Regards, The Management Team
   

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9. H

   Harold VIP

   San Francisco14 reviews

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always food is good and excellent service. My friend left her credit card this time and they reach out to us right away to notify us about it.
   

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   Alexander's Steakhouse - CupertinoResponded on 24 February 2025

   Hello Harold, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and service. We always aim to provide excellent service and are glad we could return your friend's credit card. We look forward to welcoming you back to Alexander's Steakhouse - Cupertino soon! Best Regards, The Management Team
   

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10. C

    Christian

    San Francisco1 review

    5.0

    Dined on 16 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was amazing and the. service was even better
    

    Alexander's Steakhouse - CupertinoResponded on 17 February 2025

    Thanks for the feedback, Christian! We're thrilled you enjoyed the food and service at Alexander's Steakhouse—Cupertino. We always aim to provide a fantastic dining experience, and we're glad we met that goal. We appreciate your high ratings and look forward to serving you again soon! Best Regards, The Management Team
    

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