Baires Grill - Sunny Isles

Review summary

1. L

   Luciano

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente lugar, uno de mis preferidos en Sunny Isles!!
   

   Is this helpful?

   Report
2. D

   Daniel

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Somos habitué del restaurant y siempre lo disfrutamos. Un poco más caro que el año anteriores
   

   Is this helpful?

   Report
3. j

   jean Paul

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Como siempre un lugar excepcional Súper recomendable
   

   Baires Grill - Sunny IslesResponded on 4 November 2024

   ¡Hola, Jean Paul! Gracias por visitarnos. Es sumamente importante para nosotros saber que disfrutaste Baires Grill. ¡Saludos!
   

   Is this helpful?

   Report
4. D

   Dmitri

   Richmond

   5 reviews

   2.0

   5 reviews

   Dined on 21 October 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The food was good, and our server (Chris) was amiable and attentive. However, we can’t say the same about our experience with the restaurant manager. We love to drink Pinot Noir. We are ordering Pinot Noir from all over the world. So, we ordered the “Malma” bottle, a mid-priced Argentinian Pinot Noir. Unfortunately, the restaurant didn’t have “Malma” at this time, and Chris offered 2021 “Rethore Davy.” We knew that “Rethrore Davy” is a very cheap Pinot Noir anyone can buy online for just $6 per bottle. This wine is three times cheaper than “Malma.” Chris informed us that this is the only Pinot Noir they have. Unexpectedly, by the end of our dinner, they tried to charge the same price for “Rethore Davy” as they would for “Malma.” We explained our position to the manager and told her we were not refusing to pay. We believe an additional discount is in order. To our astonishment, she displayed a very negative attitude and became visibly angry. So, we told her, okay, we will pay the price you are asking, but the 18% tips your restaurant typically adds to the bill are gone because of your hostile demeanor. To our surprise, she immediately removed the price of the entire bottle but kept the 18% tip. She did not think a second and negotiated away restaurant goods procured at the business expense as long as she did not lose her paycheck in the form of tips. This shows how much she cares for a business’s success. Or, by the way, we did take care of our server.
   

   Baires Grill - Sunny IslesResponded on 4 November 2024

   Thank you for sharing your experience with us. We're glad to hear that you enjoyed the food and that Chris provided great service. However, we sincerely apologize for the negative interaction you had with our manager regarding the wine pricing. This is not the level of service we strive to provide, and we appreciate your feedback as it helps us improve. We hope to have the opportunity to serve you better in the future.
   

   Is this helpful?

   Report
5. A

   Andrew

   Miami

   1 review

   5.0

   1 review

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Authentic Argentine Parilla. Be prepared rare means RARE. Sausages were wonderful.
   

   Baires Grill - Sunny IslesResponded on 4 November 2024

   Thanks a lot for coming! Hope to see you soon!
   

   Is this helpful?

   Report
6. C

   Cecilia

   Argentina

   1 review

   5.0

   1 review

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   La Comida estuvo buenísima. Solo que había mucho viento y estábamos afuera y molestaba el ruido de los plásticos porque se volaban y golpeaban.
   

   Baires Grill - Sunny IslesResponded on 4 November 2024

   ¡Gracias por tu comentario! Nos alegra saber que disfrutaste de la comida. Lamentamos que el viento y el ruido hayan afectado tu experiencia. Tomaremos en cuenta tus observaciones para mejorar el ambiente en el exterior. Esperamos verte nuevamente pronto para que puedas disfrutar de una mejor experiencia.
   

   Is this helpful?

   Report
7. G

   Gabriela

   New York City

   56 reviews

   vip
   5.0

   56 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent experience we had beef and tuna and both were great. They have an awesome wine and service
   

   Baires Grill - Sunny IslesResponded on 4 November 2024

   Thanks a lot for coming and for giving us 5 stars. We do appreciate them a lot. Hope to see you soon!
   

   Is this helpful?

   Report
8. M

   Marcelo

   Miami

   2 reviews

   4.0

   2 reviews

   Dined on 5 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Es un lugar que vamos con cierta frecuencia y nos sentimos un poco como en casa, a un precio aceptable. Precio producto para Miami un 10
   

   Baires Grill - Sunny IslesResponded on 4 November 2024

   ¡Hola, Marcelo! Gracias por visitarnos. Es sumamente importante para nosotros saber que disfrutaste Baires Grill. ¡Saludos!
   

   Is this helpful?

   Report
9. E

   Ed

   Seattle

   6 reviews

   3.0

   6 reviews

   Dined on 2 October 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   I have eaten here several times over the last few years and always enjoyed it, but this time I was very disappointed. It was 10-15 minutes after I was seated before I was greeted by a waiter. They weren't busy, with as many staff as customers (I counted). When my food arrived, it was lukewarm. The potato was dry, asparagus stringy and overcooked, and the steak was grey and rubbery. It all looked like it was cooked ahead and just zapped before serving. I should have sent it back but didn't. I had a single glass of wine because no one came by to see if I wanted another one. I will give them another chance because they have always done so well in the past. I really hope this was an anomaly.
   

   Baires Grill - Sunny IslesResponded on 4 November 2024

   Thank you for sharing your experience with us. We’re truly sorry to hear that this visit didn’t meet your expectations. It sounds like we missed the mark in both food quality and service, which isn’t reflective of the standards we aim to uphold. We appreciate your loyalty and your willingness to give us another chance. Rest assured, we’ll address these issues with our team to ensure your next experience is exceptional. Thank you for your honest feedback.
   

   Is this helpful?

   Report
10. W

    Wendy

    Miami

    20 reviews

    vip
    5.0

    20 reviews

    Dined on 29 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great place. Food is always delicious. Staff is very friendly.
    

    Baires Grill - Sunny IslesResponded on 3 October 2024

    Thanks a lot for coming and for giving us 5 stars. We do appreciate them a lot. Hope to see you soon!
    

    Is this helpful?

    Report