Baxters American Grille

Review summary

1. A

   Angela

   St. Louis

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were bummed. Food was sub-par as well as service. We were told to order dessert because it was my birthday. It would be complimentary. Then they charged us. Would not return. I’m sure they mean well but we were disappointed overall.
   

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2. K

   Karen

   Puerto Vallarta

   10 reviews

   vip
   5.0

   10 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at Baxter’s and we were nicely surprised by the service and the food. We will definitely recommend Baxters to our friends and family and put it on our calendar to go back. Thank you for a great evening. 
   

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3. p

   patty

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second time at Baxter’s. Jacque was our server, and he was really the best ! He interacted with us and made sure we were taken care of. He was so personable and made sure our visit was outstanding. The food was excellent. We had the Thai shrimp for appetizer. Excellent choice ! A little spicy and fantastic. We had the prime rib which was cooked perfectly to medium rare and served with au jus and horseradish. We had million dollar margaritas. Wow ! Those were a treat. For dessert we had the bread pudding. More ice cream would have been nice but overall a great finish to the meal. I would definitely enjoy going back for this kind of experience. The server really made it great.
   

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4. K

   Kristin

   Chicago

   1 review

   5.0

   1 review

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steak nachos were excellent and drunken mushrooms an excellent starter. Loved the Baxters salad (champagne vinegarette was outstanding). I had the seafood jambalaya and husband had the bourbon steak with the bacon and onion strings. Both were delicious. Service was great as usual, dining room was as expected during a dinner service.
   

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5. A

   Abby

   Chicago

   1 review

   5.0

   1 review

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had Ari and a review about my time at Baxter‘s tonight. But I will read her again just how amazing the service was tonight and how welcoming the environment was. Our server was absolutely amazing and she deserves all the credit she deserves. Thanks you Baxxter’s for making me and my girlfriend feel very welcome and safe. We had an amazing time and we will be back again soon.
   

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6. C

   Cecil

   Chicago

   14 reviews

   3.0

   14 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was very good. However service was slow as we waited quite a while for food and our drinks. A little pricey for what you get.
   

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7. K

   Kirk

   Chicago

   9 reviews

   vip
   2.0

   9 reviews

   Dined on 9 November 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   The food was awful. Prime rib was so tough that we could barely cut through with a knife. Our friend had the grouper sandwich and was not happy with it either. But, the manager was great, saw our issues and did not charge us for any of our meals. Unfortunately, this was like the 3rd time we have had bad food and will not be going back there again.
   

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8. p

   patty

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on 27 September 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   We made a reservation for my birthday. No one ever acknowledged my birthday and attempted to seat us right next to the kitchen. We moved but we were still near the noise of the kitchen. All the early diners were jammed into the corner in the furthest point in the restaurant and close to the kitchen. Then a group of 4 men were seated next to us. They were so loud, and we were having a date night, it was so annoying. All I can say is when you spend $150 on a meal, know your diner. All we wanted was a nice celebration meal and conversation. So so disappointed. The food and service were really good but the atmosphere was less than comfortable for us. We have lots of options for a nicer restaurant here in Bloomington, and now this won’t be on our list.
   

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9. J

   Joseph

   Chicago

   1 review

   5.0

   1 review

   Dined on 28 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I had a great experience! It was her birthday and our first time dining at Baxters. The service was very good. The food was excellent. My wife is very particular about how her steak is cooked, and she was very pleased. Also, I wrote a note when making reservations about surprising my wife with candles on her cheesecake for dessert. As soon as I gave my name I was asked for the candles and my wife was pleasantly surprised! It was a wonderful and intimate celebration for us! Thank you!
   

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10. G

    Gina

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on 26 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great wine specials and all four of us enjoyed our food selections!
    

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