Bella Trattoria Restaurant

Review summary

1. w

   william

   Los Angeles

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   I'll preface this review by saying that our reservation was during the Festival of Lights a very busy time at The Mission Inn. Essentially there was not enough staff at the restaurant therefore we were seated late, either rushed to give the server our order or ignored completely e.g. I wanted desert and the server quickly brought the menu then disappeared and after 10 minutes returned to take my order. Needless to say I lost my appetite. We left after a mediocre meal and exited past three uncleared tables with dirty dishes and uneaten food left behind by diners who had left much earlier.
   

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2. P

   Paul

   VIP

   Palm Springs

   6 reviews

   1.0

   6 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Poor service, poor food, very poor for being on such an esteemed property.
   

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3. T

   Ted

   Hawaii

   208 reviews

   4.0

   208 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had dinner here for the first time. All the food was excellent and the staff was very cordial. We would come back.
   

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4. D

   Denise

   Orange County

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Nothing special about to food. The calamari was ok and there was no bread basket given. Pizza was just pizza and the house salad had nothing on it.
   

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5. C

   Charles

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   I thought the lasagna was not very Italian. Too much meat and a good Italian tomato lasagna sauce was missing. Fresh made sauce from esp Heirloom tomatoes seemed to be missing in action.
   

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6. E

   Elizabeth

   San Diego

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   First impression, the hostess that checked us in 15 min before our reservation was very rude. She said we probably would not be seated until our reservation time, BTW there was 3 customers sitting down, they were not busy at all. So we walked around a bit came back and she was no where to be found. One of the servers came over and asked if we had checked in and didn't understand why we weren't seated already. I wanted to give this place a chance since we were celebrating my husband's birthday but we just weren't very impressed.
   

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7. M

   Marina

   Los Angeles

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Short staffed, ambiance was off, host was rude. Gratefully our server was the best! Kyle saved the night.
   

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8. K

   Kelly

   Orange County

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Two of us ordered lasagna and approximately 45 minutes after ordering they came back and said they did not have enough lasagna. They did offer to comp 2 meals for us if we selected something different but when the bill came they had still charged us and we had to wait again to have it removed from the bill. It seems like a great restaurant but unfortunately the speed of service and communication was very very slow. And this was on a Monday.
   

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9. M

   Manny

   Washington DC

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Here’s a review based on your experience: I recently dined at this restaurant, and while the food was excellent and the atmosphere was lovely, the service left a lot to be desired. We were there for an hour and a half, and in that time, our water was refilled only once after the initial serving. No one checked in with us as we waited for our food or during the meal, which was disappointing. I even had to get up and find someone to ask for a spoon and Parmesan cheese because they weren’t provided with the meal. Attempts to wave down staff went unnoticed, and once the food was dropped off, we never saw anyone again. It’s unfortunate because the quality of the food and the ambiance were top-notch, but the inattentive service significantly detracted from the experience. I hope they improve in this area, as the potential for a great dining experience is definitely there.
   

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10. L

    Lauren

    Los Angeles

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Overall, delicious dinner and dessert. Service time was slow when it came down to paying out the bill. Waited for 20+ minutes at a cleared table in order to get our card picked up for payment and another 15 to get receipt back.
    

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