Benihana - Beaverton, OR

Review summary

1. M

   Megan

   Portland

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   Unfortunately despite our reservation, we were seated after waiting for an hour! Also, the women's restroom was out of toilet paper & paper towels so I noticed the staff. When I went to the bathroom the second time, 45 min later, this had not been addressed. The manager was apologetic, but this was still incredibly disappointing. Also, they raised their prices and now charge an extra $7 for fried rice.
   

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2. h

   holly

   Portland

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing time! We had a great Chef, server combo that made our night very fun!
   

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3. P

   Pamela

   Portland

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Waited an hour after our reservation to be seated.
   

   Benihana - Beaverton, ORResponded 1 day ago

   Hey Pamela! We're really sorry about the wait time you experienced. We understand how frustrating that can be and for that, we apologize. We're glad to hear that you enjoyed the food, though! We're committed to providing the best experience to our guests and your feedback helps us do just that. We hope to have the opportunity to serve you again soon. Best, The Management Team
   

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4. J

   Jennifer

   Portland

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our group had a fantastic time. The food and service was amazing and Felix was so entertaining.
   

   Benihana - Beaverton, ORResponded 1 day ago

   Hey, Jennifer! Thanks for the fantastic review! We're thrilled to hear that you and your group had a great time at Benihana - Beaverton. It's wonderful to know that our food and service met your expectations and that you found our team entertaining. We strive to make every visit a memorable one, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon! Best, The Management Team
   

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5. P

   Peggy

   Portland

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   I’ve always loved Benihana. One of my all time favorites. But-1st, prices are crazy high and-2nd, our chef was not great. He was sloppy and food not evenly cooked. Also, the fried rice ratio of veggie and chicken to rice was lacking the veggies and chicken. I am not sure I will eat there again. Very sad.
   

   Benihana - Beaverton, ORResponded 1 day ago

   Hey Peggy! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Beaverton. It's disappointing to know that both our pricing and service didn't meet your expectations. We take pride in our food and it's clear we missed the mark this time. We'll certainly take your comments into consideration as we continuously strive to improve our guest experience. We hope you'll give us another chance to serve you better in the future. Best, The Management Team
   

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6. T

   Talia

   Portland

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was a 10/10. Service and the food was amazing!
   

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7. H

   Hannah

   Seattle

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   We came with a big group for a birthday. All food was delicious and even gave us more than we had ordered!
   

   Benihana - Beaverton, ORResponded 7 days ago

   Dear Hannah! Thanks for visiting us at Benihana - Beaverton! We're thrilled to hear that you and your group enjoyed your birthday celebration with us. It's wonderful to know that our food met your expectations and you felt satisfied. We always strive to provide the best for our guests and your positive feedback is a testament to our efforts. We look forward to serving you again soon. Best, The Management Team
   

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8. B

   Barb

   San Diego

   3 reviews

   3.0

   3 reviews

   Dined on 5 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Put us in back room - FREEZING COLD the entire time Holiday menu was provided but never explained until we had to ask Apparently they were out of mushrooms- but again weren’t notified until meat was cooked and I asked what about mushrooms
   

   Benihana - Beaverton, ORResponded 7 days ago

   Thanks for the feedback, Barb! We're sorry to hear about your experience with the temperature in our back room. We understand how uncomfortable it can be to be seated in such an environment without enough ventilation. We apologize for the oversight regarding the mushrooms and will make sure to communicate better in the future. We're glad to hear that you enjoyed our Holiday menu and we hope to serve you again soon with a warmer experience.
   

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9. H

   Holly

   Portland

   5 reviews

   5.0

   5 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   What a super fun time we had! The food was delicious. Our kids loves watching Shane cook for us. He did an amazing job. I recommend this to all families wanting a great experience and delicious food! Thanks Shane !
   

   Benihana - Beaverton, ORResponded on 5 December 2024

   Hello Holly! Thank you for your wonderful review! We're thrilled to hear that you and your kids had a fun time at Benihana - Beaverton. It's great to know that our delicious food and the amazing service by Shane made your family experience memorable. We appreciate your recommendation and look forward to serving you and your family again soon! Best wishes, The Management Team
   

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10. G

    Gerry

    Portland

    1 review

    5.0

    1 review

    Dined on 2 December 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5

    We went in for our 39th anniversary. We took some friends who had never been there before. We had a wonderful experience. Giovanni was our chef and did a great job. Very entertaining. Our friends really enjoyed the experience.
    

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