Benihana - Coral Springs, FL

Review summary

1. j

   jessica VIP

   Miami5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and great chef! Was the best Benihana we’ve had in a long time
   

   Benihana - Coral Springs, FLResponded today

   Hi Jessica, We're thrilled to hear that you had an excellent experience at Benihana - Coral Springs, FL! It's wonderful to know that our service and chef lived up to your expectations. We're always striving to provide the best for our guests, and your feedback is truly valuable to us. We hope to see you back soon for another great dining experience. Best wishes, The Management Team
   

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2. G

   Gabrielle

   Charlotte3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shericka was amazing with friendly service making it very personable
   

   Benihana - Coral Springs, FLResponded 1 day ago

   Thanks for the feedback, Gabrielle! We're thrilled to hear that you had such a wonderful experience at Benihana - Coral Springs, FL. It's great to know that our friendly service made your visit enjoyable. We strive to make every visit personal and it's always rewarding to hear when we've succeeded. Your kind words mean a lot to us. We look forward to your next visit!
   

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3. A

   Autumn

   Orlando12 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was awesome , our chef was the best chef we have ever had ! Chef Chi was very fun and did a beautiful job cooking our food. Our bartender made our drinks on point. She was great making our drinks. Great 5 star experience all the way around.
   

   Benihana - Coral Springs, FLResponded 3 days ago

   Hello Autumn, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a fantastic experience with us, especially the best chef ever! We're also glad to know that our service and food made a positive impression on you. We strive to provide our guests with the best dining experience possible, and your feedback lets us know we're on the right track. We look forward to welcoming you back to Benihana - Coral Springs, FL for another great experience. Best, The Management Team
   

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4. R

   Racquel

   Fort Lauderdale1 review

   4.0

   Dined on 17 March 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was delicious and our chef was great! He did a great show and he was attentive and made sure everyone was included. The server though, due to the fact that we were a small party of 2 in a table with a large party, he seemed to be more attentive towards them rather than us. He didn't really acknowledge our existence from the beginning, and was hostile as we ordered and had any questions about the menu items. I understand the tipping is usually greater with larger groups, but i don't think it was right to single us out for it.
   

   Benihana - Coral Springs, FLResponded 6 days ago

   Thanks for your feedback, Racquel! We’re thrilled to hear you enjoyed the food and chef's performance. We appreciate your comments about the service and will address this with our team to ensure a more balanced experience for all guests. Your insights help us improve!
   

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5. OT

   OpenTable Diner

   Fort Lauderdale1 review

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Long time waiting the table I did the reservation 8:30 hs and the table was ready at 9:30
   

   Benihana - Coral Springs, FLResponded on 10 March 2025

   Dear Guest! Thank you for choosing to dine with us at Benihana - Coral Springs, FL. We're pleased to hear that you were able to enjoy your meal despite the unexpected delay. We're sorry if you found the value to be less than expected. Your feedback is valuable to us and we'll certainly take it into consideration for future improvements. We hope to serve you again soon.
   

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6. t

   toni

   Fort Lauderdale5 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Marilynn is as N amazing server and Kai was an amazing chef. it was very busy and yet they gave a lot of attention to us and did a wonderful job making the experience very nice for our family and the other family at the Taibel who was celebrating birthday. Marilyn really went above and beyond to accommodate us all and was terrific. I highly recommend going here for a delicious meal.
   

   Benihana - Coral Springs, FLResponded on 10 March 2025

   Thanks for the feedback, Toni! We're thrilled to hear that you and your family enjoyed your celebration at Benihana - Coral Springs, FL. It's wonderful to know that our team was attentive and accommodating, and that you felt well taken care of. Your high recommendation means a lot to us. We look forward to serving you and your family again soon!
   

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7. G

   Gustavo

   Fort Lauderdale1 review

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience super nice people really attentive
   

   Benihana - Coral Springs, FLResponded on 7 March 2025

   Thanks for visiting us, Gustavo! We're thrilled to hear that you had a great experience at Benihana - Coral Springs, FL. It's wonderful to know that our team made you feel welcome and attentive. We strive to provide the best service to our guests, and your positive feedback is a testament to our efforts. We look forward to serving you again soon. Best regards, Benihana - Coral Springs, FL Management Team
   

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8. K

   Keisha

   Fort Lauderdale3 reviews

   4.0

   Dined on 19 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food wasn’t so flavorful for hibachi as I expected, but the service overall was excellent. Our waitress Sophie was very attentive and friendly. I will be sure to come back to this location and possibly use a different hibachi chef.
   

   Benihana - Coral Springs, FLResponded on 21 February 2025

   Hello Keisha, Thank you for taking the time to review your experience at Benihana - Coral Springs, FL. We're delighted to hear that you found our service excellent and our staff friendly. We're sorry to hear that our hibachi didn't meet your expectations in terms of flavor. We appreciate your feedback and will certainly look into this. We're always striving to improve and your feedback is invaluable to us. We look forward to welcoming you back soon. Best regards, The Management Team
   

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9. K

   Kristen

   Fort Lauderdale9 reviews

   3.0

   Dined on 19 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   I have been to Benihana tons. The waiter seemed very rushed. We got through out soups and salads before even getting out drinks from the bar. We ordered an appetizer that never came when asked waiter said he forgot. The chef came and although the food was good. It was definetly small portions we were a table of 8 he cooked the wrong meat. Only make 6 slices of zucchini for 8 people. I usually have an entire container of food to take home which makes it worth it. There was no show no egg roll, no volcano of onion, no chopping of the veggies and seeing if we can catch it. It was my bday and I left extremely disappointed don't know that I will be back.
   

   Benihana - Coral Springs, FLResponded on 21 February 2025

   Hey Kristen, We're truly sorry that your recent visit to Benihana - Coral Springs, FL didn't meet your expectations. We strive to provide our guests with a memorable dining experience and it's clear we fell short in your case. We sincerely apologize for the mix-up with the meat, the missed appetizer, and the service. We also regret that the portions did not meet your expectations. Your feedback is invaluable to us and we'll certainly use it to improve. We hope you'll reconsider and give us another chance to serve you better. Best regards, The Management Team
   

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10. L

    Lin

    Unspecified1 review

    4.0

    Dined on 18 February 2025

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 2

    It was a great experience. The servers are lovely, the chef’s are amazing and interactive, and the location is perfect inside and out. Great place to visit during the week!
    

    Benihana - Coral Springs, FLResponded on 22 February 2025

    Thanks for the review, Lin! We're thrilled to hear that you had a great experience at Benihana - Coral Springs, FL. It's wonderful to know that our servers, chef's, and location added to your enjoyable visit. We appreciate your feedback on our food and will strive to improve. We're always here to serve you and provide the best dining experience possible. We look forward to your next visit!
    

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