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And then when we are seated we were put in the back room where there’s four tables. Our soup was barely warm. Our chef didn’t get the order correct I asked for white rice and I guess she messed up because she made it all fried rice. She put way too much garlic butter on everything. Even my hibachi chicken wasn’t very good. We didn’t get our sushi until after we received our salads. Our water glasses were empty. Can’t say I’ll be back there soon. 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Our meat amd shrimp were cooked perfectly. I just found that it was a little too salty for my taste. And Our cocktails were delicious and strong. The walls and chairs however are bland and looking very tired. A new coat of paint and some artwork would make a big difference","submittedDateTime":"2023-07-27T18:38:37Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"TraceyR","isVip":null,"profileColor":"ICECREAM","initials":"TR","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":70,"endIndex":85,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/60966499.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/60966499.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/60966499.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/60966499.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"}],"__typename":"PopularDishes"},"__typename":"Restaurant","diningAreas":[{"name":"Other","diningAreaId":1,"description":"Other","tag":"Other","localeMatch":true,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"},{"name":"Benihana Lounge","diningAreaId":97375,"description":"Our Benihana lounge offers our full ala carte menu and table service. 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Not to mention we didnt eat until who knows how long later due to waiting another very long wait for the chef. theres no reason why i should get there at 7:30 and leave at 10:30 on a TUESDAY night WITH A RESERVATION. honestly ridiculous service and if i would’ve known this i wouldve made reservations for my boyfriends birthday elsewhere.","rating":{"food":3,"service":1,"ambience":1,"value":2,"noise":"ENERGETIC","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":null,"metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Guest!\nWe sincerely apologize for the long wait, especially with a reservation. We understand how frustrating it is to plan a special evening and experience delays. This is not the level of service we aim to provide, and we truly regret the inconvenience. Your feedback is important, and we’ll work on improving our reservation process and wait times. We appreciate you giving us a try and hope we can provide a better experience in the future.","responseDateTimeUtc":"2025-03-13T17:42:00Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-12T19:03:39Z","dinedDateTime":"2025-03-11T19:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-71635-1000170323-150045036285","text":"Fatty chicken. Extremely slow service (45 minutes until server took our order) out Diet Coke finally came as we were purring on our coats to leave. Green tea not offered at all - which I wanted.","rating":{"food":1,"service":1,"ambience":3,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Autumn","metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-15T22:33:06Z","dinedDateTime":"2025-03-09T20:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-71635-1000169879-120075251952","text":"Way too busy even with a reservation. Food had no seasoning. Way too loud you can barely hear the person next to you.","rating":{"food":1,"service":3,"ambience":1,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-14T19:39:40Z","dinedDateTime":"2025-03-08T19:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-71635-1000169706-130188122713","text":"We had a great time celebrating family birthdays.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Guest! \nWe're absolutely delighted to hear that you had a great time celebrating your family birthdays at Benihana - Encino, CA! It's wonderful to know that our food and service met your expectations. We always strive to provide the best for our guests and your kind words are a testament to our efforts. We can't wait to welcome you and your family back for more celebrations in the future! \nBest regards,\nThe Management Team","responseDateTimeUtc":"2025-03-08T14:45:33Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-07T13:50:07Z","dinedDateTime":"2025-03-06T19:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-71635-1000168645-140004937164","text":"My husband and I came here for a birthday celebration. We had such a great experience.\nThe food and service is always fantastic! The chef is so much fun/talented.\nDinner and show all in one place!\nI would also like to give a “BIG SHOUT OUT “ to Tar our server. He was friendly, accommodating and very helpful. We will definitely be back.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":61,"nickname":"Shelly","metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"S","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for visiting us, Shelly! We're thrilled to hear that you and your husband had a great experience celebrating your birthday at Benihana - Encino, CA. It's wonderful to know that our food and service met your expectations. We're also glad to hear that our chef's talent added to your experience. Your kind words about our team are greatly appreciated. We're looking forward to welcoming you back soon! \nBest regards, \nBenihana - Encino, CA Management Team","responseDateTimeUtc":"2025-03-08T14:47:25Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-07T11:23:49Z","dinedDateTime":"2025-03-06T19:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-71635-1000166056-120063940842","text":"We had an absolutely marvelous time. The service was amazing. The food was absolutely delicious because my mom’s 85th birthday. She felt so excited and happy it was amazing the steak the filet mignon the Châteaubriand, the shrimp, the scallops oh my gosh, everything amazing.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"KerriM","metro":{"metroId":34,"displayName":"Hawaii","__typename":"Metro"},"initials":"KM","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for the feedback, Kerri! We're thrilled to hear that you and your mom had a wonderful birthday celebration at Benihana - Encino, CA. It's great to know that you enjoyed the food and service. We always strive to make special occasions even more memorable. We appreciate your kind words and look forward to welcoming you back for more memorable experiences.","responseDateTimeUtc":"2025-03-04T15:18:19Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-03T20:33:57Z","dinedDateTime":"2025-03-02T16:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-71635-1000167900-170087169167","text":"I could not believe how absolutely filthy dirty. This Benihana location is. Not to mention they made us wait an hour when we already had a reservation for my birthday dinner. \n\nLow ceilings felt like we were in a cave. there was food all over the floor, disgusting walls, and never even threw shrimp in our mouths! So disappointing to see this place go so down hill.\n\nPlease spare me next time by replacing those carpets!!!!!","rating":{"food":5,"service":1,"ambience":1,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Guest,\n\nWe’re truly sorry to hear about your disappointing experience, especially on your birthday. The cleanliness issues and excessive wait time you described are unacceptable, and we sincerely apologize for letting you down on such a special occasion.\n\nYour feedback is extremely important, and we’ll address these concerns with our team immediately, including reviewing our cleaning procedures and facility maintenance. We appreciate you bringing this to our attention and hope you’ll give us another chance to provide the quality experience you expected.\n\nThank you for sharing your feedback.\n\nBest regards,","responseDateTimeUtc":"2025-03-14T14:31:32Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-13T07:56:56Z","dinedDateTime":"2025-03-01T20:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-71635-1000168870-100145087560","text":"Amazing dinner, great service! Definitely will be back","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"TaylorH","metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"TH","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for the feedback, Taylor! We're thrilled to hear that you had an amazing dinner at Benihana - Encino, CA. It's wonderful to know that our service met your expectations. We always strive to provide the best dining experience for our guests and your feedback lets us know we're on the right track. We can't wait to welcome you back soon!","responseDateTimeUtc":"2025-03-03T15:38:52Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-02T02:02:50Z","dinedDateTime":"2025-02-28T19:45:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-71635-1000168685-140052101464","text":"It smells from too many years of cooking. It’s dirty. It needs a good remodel.","rating":{"food":5,"service":5,"ambience":1,"value":3,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":11,"nickname":"Jennifer","metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"J","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hey Jennifer, \nThank you for taking the time to share your thoughts with us. We're glad to hear that you enjoyed our food, but we're truly sorry to hear that our overall cleanliness and cooking smells affected your dining experience. We understand that your recent remodel needs to be done, and we're committed to making it better. We appreciate your feedback and hope to have the opportunity to serve you better in the future. \nBest, \nThe Management Team","responseDateTimeUtc":"2025-03-02T15:08:52Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-01T05:09:57Z","dinedDateTime":"2025-02-28T17:30:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-71635-1000167476-110060534601","text":"They make u wait for over an hour even though you have a reservation! Had to make my mom wait with her knee and heart problems, ON HER BIRTHDAY! Not cool! 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We hope to have the opportunity to make your next experience more enjoyable. \n\nBest regards,\nThe Management Team at Benihana - Encino, CA","responseDateTimeUtc":"2025-03-10T14:01:01Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-09T17:49:42Z","dinedDateTime":"2025-02-23T19:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":483,"page":1,"totalCount":4827,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ie"},"__OT_GA_DATA__":{"cd2":11,"cd12":"en","cd6":71635,"cd28":71635,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":310,"cd76":310,"cd3":6,"cd19":6,"cd78":3080,"cd5":3080,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Private party facilities
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!
Sun - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - Sat - 11:00 - 15:00, 15:00 - 23:00
Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi, homemade dipping sauces, and more!
Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.
FLAVORS IN FULL BLOOM
7 Mar 2025 - 2 Jun 2025
Sun - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - Sat - 11:00 - 15:00, 15:00 - 23:00
Spring into the season with our newest drink offerings—Dragon Bloom Margarita, Pink Paradise, and Sweet Heat Paloma—available for a limited time only!
WAGYU OF THE WORLD MENU
Multiple dates available
Sun - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - Sat - 11:00 - 15:00, 15:00 - 23:00
Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.
Ask your server for more details. Reserve now!
Reviews can only be made by diners who have eaten at this restaurant
4.2
4.2 based on recent ratings
4.5Food
4.3Service
4Ambience
3.9Value
Noise • Moderate
Diners' Choice Awards
San Fernando Valley
Most Booked
Review summary
AI-generated from verified diner reviews
Benihana in Encino offers a vibrant dining experience, ideal for celebrations. Guests rave about the "great food" and "entertaining chefs," with memorable performances and "attentive service." While ambiance could use a refresh, the lively atmosphere and classic teppanyaki show continue to delight guests.
4,827 Reviews
OT
OpenTable Diner
Los Angeles2 reviews
2.0
Dined 4 days ago
Overall 2
Food 3
Service 1
Ambience 1
After making my reservation i was still having to wait over 45 minutes for a table. why call it a reservation?? Not to mention we didnt eat until who knows how long later due to waiting another very long wait for the chef. theres no reason why i should get there at 7:30 and leave at 10:30 on a TUESDAY night WITH A RESERVATION. honestly ridiculous service and if i would’ve known this i wouldve made reservations for my boyfriends birthday elsewhere.
Benihana - Encino, CAResponded 3 days ago
Dear Guest!
We sincerely apologize for the long wait, especially with a reservation. We understand how frustrating it is to plan a special evening and experience delays. This is not the level of service we aim to provide, and we truly regret the inconvenience. Your feedback is important, and we’ll work on improving our reservation process and wait times. We appreciate you giving us a try and hope we can provide a better experience in the future.
Is this helpful?
A
Autumn
Los Angeles3 reviews
1.0
Dined 6 days ago
Overall 1
Food 1
Service 1
Ambience 3
Fatty chicken. Extremely slow service (45 minutes until server took our order) out Diet Coke finally came as we were purring on our coats to leave. Green tea not offered at all - which I wanted.
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OT
OpenTable Diner
Los Angeles1 review
1.0
Dined 7 days ago
Overall 1
Food 1
Service 3
Ambience 1
Way too busy even with a reservation. Food had no seasoning. Way too loud you can barely hear the person next to you.
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OT
OpenTable Diner
Los Angeles1 review
5.0
Dined on 7 March 2025
Overall 5
Food 5
Service 5
Ambience 5
We had a great time celebrating family birthdays.
Benihana - Encino, CAResponded on 8 March 2025
Dear Guest!
We're absolutely delighted to hear that you had a great time celebrating your family birthdays at Benihana - Encino, CA! It's wonderful to know that our food and service met your expectations. We always strive to provide the best for our guests and your kind words are a testament to our efforts. We can't wait to welcome you and your family back for more celebrations in the future!
Best regards,
The Management Team
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S
Shelly VIP
Los Angeles61 reviews
5.0
Dined on 7 March 2025
Overall 5
Food 5
Service 5
Ambience 5
My husband and I came here for a birthday celebration. We had such a great experience.
The food and service is always fantastic! The chef is so much fun/talented.
Dinner and show all in one place!
I would also like to give a “BIG SHOUT OUT “ to Tar our server. He was friendly, accommodating and very helpful. We will definitely be back.
Benihana - Encino, CAResponded on 8 March 2025
Thanks for visiting us, Shelly! We're thrilled to hear that you and your husband had a great experience celebrating your birthday at Benihana - Encino, CA. It's wonderful to know that our food and service met your expectations. We're also glad to hear that our chef's talent added to your experience. Your kind words about our team are greatly appreciated. We're looking forward to welcoming you back soon!
Best regards,
Benihana - Encino, CA Management Team
Is this helpful?
KM
KerriM
Hawaii5 reviews
5.0
Dined on 3 March 2025
Overall 5
Food 5
Service 5
Ambience 5
We had an absolutely marvelous time. The service was amazing. The food was absolutely delicious because my mom’s 85th birthday. She felt so excited and happy it was amazing the steak the filet mignon the Châteaubriand, the shrimp, the scallops oh my gosh, everything amazing.
Benihana - Encino, CAResponded on 4 March 2025
Thanks for the feedback, Kerri! We're thrilled to hear that you and your mom had a wonderful birthday celebration at Benihana - Encino, CA. It's great to know that you enjoyed the food and service. We always strive to make special occasions even more memorable. We appreciate your kind words and look forward to welcoming you back for more memorable experiences.
Is this helpful?
OT
OpenTable Diner
Los Angeles1 review
1.0
Dined on 2 March 2025
Overall 1
Food 5
Service 1
Ambience 1
I could not believe how absolutely filthy dirty. This Benihana location is. Not to mention they made us wait an hour when we already had a reservation for my birthday dinner. 
Low ceilings felt like we were in a cave. there was food all over the floor, disgusting walls, and never even threw shrimp in our mouths! So disappointing to see this place go so down hill.
Please spare me next time by replacing those carpets!!!!!
Benihana - Encino, CAResponded 2 days ago
Dear Guest,
We’re truly sorry to hear about your disappointing experience, especially on your birthday. The cleanliness issues and excessive wait time you described are unacceptable, and we sincerely apologize for letting you down on such a special occasion.
Your feedback is extremely important, and we’ll address these concerns with our team immediately, including reviewing our cleaning procedures and facility maintenance. We appreciate you bringing this to our attention and hope you’ll give us another chance to provide the quality experience you expected.
Thank you for sharing your feedback.
Best regards,
Is this helpful?
TH
TaylorH
Los Angeles4 reviews
5.0
Dined on 1 March 2025
Overall 5
Food 5
Service 5
Ambience 5
Amazing dinner, great service! Definitely will be back
Benihana - Encino, CAResponded on 3 March 2025
Thanks for the feedback, Taylor! We're thrilled to hear that you had an amazing dinner at Benihana - Encino, CA. It's wonderful to know that our service met your expectations. We always strive to provide the best dining experience for our guests and your feedback lets us know we're on the right track. We can't wait to welcome you back soon!
Is this helpful?
J
Jennifer VIP
Los Angeles11 reviews
3.0
Dined on 1 March 2025
Overall 3
Food 5
Service 5
Ambience 1
It smells from too many years of cooking. It’s dirty. It needs a good remodel.
Benihana - Encino, CAResponded on 2 March 2025
Hey Jennifer,
Thank you for taking the time to share your thoughts with us. We're glad to hear that you enjoyed our food, but we're truly sorry to hear that our overall cleanliness and cooking smells affected your dining experience. We understand that your recent remodel needs to be done, and we're committed to making it better. We appreciate your feedback and hope to have the opportunity to serve you better in the future.
Best,
The Management Team
Is this helpful?
OT
OpenTable Diner VIP
Los Angeles7 reviews
3.0
Dined on 24 February 2025
Overall 3
Food 3
Service 3
Ambience 4
They make u wait for over an hour even though you have a reservation! Had to make my mom wait with her knee and heart problems, ON HER BIRTHDAY! Not cool! Don’t overbook!
Benihana - Encino, CAResponded 6 days ago
Dear Guest!
Thank you for taking the time to share your feedback. We're sorry to hear about the long wait you experienced on your mother's special day. It's never a good idea to keep our guests waiting regardless of the circumstance. We understand how frustrating that must have been for you and your family. We appreciate your patience and your comments have been noted for improvement. We hope to have the opportunity to make your next experience more enjoyable.
Best regards,
The Management Team at Benihana - Encino, CA
Is this helpful?
FAQs
Benihana - Encino, CA does offer delivery in partnership with Postmates and Uber Eats.
Benihana - Encino, CA is rated 4.2 stars by 4827 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Private party facilities
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!