Benihana - Farmington Hills, MI

Review summary

1. J

   Julia

   Austin

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always delicious!!! Great staff and large portions! I am addicted to this food.
   

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2. N

   Nicole

   Detroit

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   Our service and food were excellent and our chef, Victor, was fantastic and engaging however I have to make mention of the restroom. This was not an inexpensive meal and people from our party used the restroom both at the beginning and end of our meal - the restroom was disgusting, water and paper everywhere, trash overflowing, the TP was on the sanitary napkin dispenser one of the stalls was closed and the garbage hadn’t been taken out. I expect more from a high end restaurant.
   

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3. C

   Cindy

   Detroit

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 1

   Attempted to seat us at the hibachi table despite making a reservation for the bar. We waited an additional 20 min to be seated and then another 20 min before someone came to wait on us. The food came out lukewarm. The only saving grace was our server who was professional and pleasant. I haven’t eaten at Benihana in least 5 years and I will not be back.
   

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4. k

   kevin

   Las Vegas

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   It took an hour for them to get our table.plus my food wasn’t as good as usual
   

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5. A

   Alexis

   Detroit

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   The wait time was long when we had reservations. And the food was not amazing. Maybe because it was Valentine’s Day
   

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6. T

   Thomas

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   My experience at Benihana‘s on Valentine’s Day was outstanding. The food and service were great, but there was a severe parking problem. To be honest, there was no available parking slots around the restaurant. I’m not sure what they could’ve done to alleviate the problem? The only other issue was, it was difficult to understand the chef, there appeared to be a slight language problem. Overall, I was very satisfied and enjoyed the evening.
   

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7. D

   David

   Detroit

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We went there on Valentines Day. This was somewhat of a mistake. The restaurant was 100% of capacity with many waiting to be seated. Our reservations were for 5:15 got seated at 5:35 and did not finish until 7:40. First the chefs were very rushed and made unusual mistakes and none of their routines. Had a very hard time communicating with the chef because it was noisy and he had very broken English. The food was still very good but took much longer to cook because of errors in the orders. The parking lot was full when we arrived and was very lucky to find the one spot in the rear lot. The parking lot was extremely icy. When we left it took us 20 minutes to get out of the parking lot because of how many people were waiting for carry-outs and their cars were blocking the exit. My suggestion would be to not take carry-out orders on this day because they make the kitchen lag behind with the patrons orders. If we do a holiday dinner again, it will not be on the specific day. Benihanas is one of our favorite restaurants and will continue to be so.
   

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8. J

   Jasmine

   VIP

   Detroit

   17 reviews

   4.0

   17 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Enjoyed our meal and our cook Steve was amazing! Being Valentines Day, the restaurant was more crowded that usual however, we had a reservation and was seated immediately.
   

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9. M

   Marlynn

   Detroit

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the chicken and shrimp, my husband had the scallops and shrimp, the food was delicious. Our server was Awesome!! Her name was Tui. We will definitely come back soon! Thank you!
   

   Benihana - Farmington Hills, MIResponded 2 days ago

   Hi Marlynn, We're thrilled to hear that you and your husband enjoyed your meals at Benihana - Farmington Hills, MI! It's always a pleasure to know that our guests are happy with our food and service. Your kind words are greatly appreciated and we can't wait to welcome you back for more delicious meals. Thank you for choosing us for your dining experience. We look forward to welcoming you back soon! Best wishes, The Management Team
   

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10. D

    Deborah

    Miami

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful food and a great interactive dining experience.
    

    Benihana - Farmington Hills, MIResponded 2 days ago

    Thanks for the review, Deborah! We're thrilled to hear that you enjoyed the food and interactive dining experience at Benihana - Farmington Hills, MI. We always aim to provide our guests with memorable experiences. We noticed that you rated us lower on value, and we appreciate your feedback. We'll certainly take it into consideration as we continually strive to improve our guest experience. We look forward to serving you again soon!
    

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