Benihana - Farmington Hills, MI

Benihana - Farmington Hills, MI reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   David

   Detroit2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   We LOVE Benihana. When the chef is properly trained it's amazing. UNFORTUNATELY, Benihana these days is "like a box a chocolates - you never know what you're gonna get". We went this week and unfortunately the chef was horrible...overcooked veggies, burnt chicken, very little seasoning or flavor in what should be the best fried rice in the world. The astronomical price is the same whether your chef is a master or someone that can barely crack an egg, and that is quite unfortunate.
   

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2. D

   David

   Detroit2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Some one brought a dog into the restaurant and no one noticed
   

   Benihana - Farmington Hills, MIResponded today

   Thanks for the feedback, David! We're thrilled to hear that you enjoyed your experience at Benihana - Farmington Hills, MI. We always aim to provide top-notch service and food, and it's great to hear that we hit the mark for you. We apologize if someone brought a dog into the restaurant without notification. We'll definitely take this into consideration to avoid such incidents in the future. We appreciate your understanding and look forward to serving you again soon!
   

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3. M

   Michael

   Detroit4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tasty food, good service/staff, nice “hibachi show”
   

   Benihana - Farmington Hills, MIResponded 1 day ago

   Hi Michael, We're thrilled to hear that you enjoyed your experience at Benihana - Farmington Hills, MI! It's wonderful to know that our food and service met your expectations. We strive to provide an exceptional dining experience and it's always rewarding to hear when we've succeeded. We're glad you appreciated our \"hibachi show\" as well. We look forward to welcoming you back soon. Best regards, The Management Team
   

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4. S

   Sheila

   Detroit3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We had an overall good experience..coming in service was a bit slow to be seated, and it was after 10pm, no one was there. However the food was delicious and our chef was great! We had the five course with collassal shrimp and the chicken! Super delish!
   

   Benihana - Farmington Hills, MIResponded 2 days ago

   Thanks for the review, Sheila! We're glad to hear you enjoyed the food and had a great experience at Benihana - Farmington Hills, MI. We apologize for the delay in service and the lack of staff during your visit. We're committed to improving our service to match the high standard we set. We're thrilled that you had a memorable experience and we look forward to serving you again soon!
   

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5. J

   Joanne

   Detroit21 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent as usual.. Couldn't believe that because we were there at a slow time that we had the whole table and chef to ourselves. Couldn't ask for more personal service.
   

   Benihana - Farmington Hills, MIResponded 4 days ago

   Thanks for the feedback, Joanne! We're thrilled to hear that you enjoyed the food and found our service to be excellent. We always aim to provide a memorable dining experience for our guests. We apologize if your recent visit was a bit slower than usual and for any inconvenience caused. We'll take your comments into consideration as we continuously strive to improve our guest experience. We look forward to welcoming you back soon!
   

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6. D

   Dajon VIP

   Detroit17 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Oscar was our chef.. He was amazing!! The food was also amazing and seasined very well... The only thing that I did not like is that for some reason the chefs do not fill the rice bowls up anymore.. It's like you are only getting 1/2 of a bowl and also the portion have gotten smaller...with all the price increases I don't think thats right.
   

   Benihana - Farmington Hills, MIResponded 5 days ago

   Hey Dajon, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had an amazing experience with our chefs and enjoyed our food at Benihana - Farmington Hills, MI. We appreciate your comments about our chefs' portion sizes and pricing. We always strive to offer our guests the best dining experience and your feedback helps us to do just that. We hope to have the opportunity to serve you again and exceed your expectations. Best Regards, The Management Team
   

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7. S

   SHELLEY

   Detroit8 reviews

   5.0

   Dined on 7 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef was Victor and he was the best chef we’ve ever had! We’ve been going there for over 25 years and he was definitely the best ever.
   

   Benihana - Farmington Hills, MIResponded 7 days ago

   Hi Shelley, We're thrilled to hear that you enjoyed your experience at Benihana - Farmington Hills, MI. It's wonderful to know that our chef has continued to impress you with his skills over the years. We strive to provide the best service and it's always rewarding to hear when we've succeeded. Your loyalty over the years means a lot to us. Thank you for your kind words and we look forward to serving you again soon. Best regards, The Management Team
   

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8. N

   Nefretiri

   Detroit2 reviews

   5.0

   Dined on 7 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My overall experience was much better than the experiences I’ve had at other locations . I appreciate the service and fresh food. Thank you.
   

   Benihana - Farmington Hills, MIResponded 7 days ago

   Hi Nefretiri, Thank you for your kind words and for taking the time to share your experience at Benihana - Farmington Hills, MI. We're thrilled to hear that you appreciated our service and fresh food. We strive to provide the best dining experience for our guests and your feedback is a testament to that. We look forward to serving you again soon. Warm regards, The Management Team
   

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9. OT

   OpenTable Diner

   Detroit1 review

   1.0

   Dined on 5 April 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Even with a reservation we waited over an hour. The food was not as good as usual and extremely over priced.
   

   Benihana - Farmington Hills, MIResponded on 7 April 2025

   Dear Guest! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Farmington Hills, MI didn't meet your expectations. We strive to provide excellent service and delicious food, and it seems we fell short during your visit. We understand your concerns about the wait time and pricing. We'll definitely take your comments into consideration as we continuously work to improve. We hope to have the opportunity to serve you again and provide a better experience.
   

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10. F

    Frank

    San Diego4 reviews

    2.0

    Dined on 4 April 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Place is kinda rundown. We went there for the entertainment and I seemed like it was the cooks first night
    

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