Benihana - Fort Lauderdale, FL

Review summary

1. PS

   PattyS

   Detroit

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   No wonderful experience at Benihana’s as we always do every year we went to celebrate my birthday Alfred. The chef was great attentive. The meal was fantastic and will be back.
   

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2. J

   Jason

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joann did an amazing job on the table and it tasted unbelievable. But unfortunately she was the only female who works on the table grill
   

   Benihana - Fort Lauderdale, FLResponded today

   Thanks for the feedback, Jason! We're thrilled to hear that you enjoyed the table and found it to taste amazing. We take pride in our culinary team, and we're glad that they did a great job. We also appreciate your understanding and support regarding the lack of female employees on the grill. We're continuously working to improve our diversity, and your feedback is invaluable. We hope to see you again soon!
   

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3. R

   Randy

   Las Vegas

   20 reviews

   3.0

   20 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   50 minute wait after reservation. Almost 3 hrs?? Food was ok, Benihana has done better in the past. , took way too long .
   

   Benihana - Fort Lauderdale, FLResponded 1 day ago

   Hey Randy, We're really sorry to hear about your experience at Benihana - Fort Lauderdale, FL. We understand that waiting can be frustrating, especially when you've made a reservation. We apologize for the long wait time and understand that you found our food to be just okay. We appreciate your feedback and will use it to make improvements. We hope you'll give us another chance to show you the true Benihana experience. Best, The Management Team
   

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4. M

   Mike

   VIP

   Chicago

   13 reviews

   3.0

   13 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Waited 30 minuites for drinks and chef to begin cooking. Ordered lobster and filet mignon which was over cooked and tough
   

   Benihana - Fort Lauderdale, FLResponded 3 days ago

   Thanks for visiting us, Mike. We're truly sorry to hear about your experience at Benihana - Fort Lauderdale, FL. It's disappointing to hear that our food did not meet your expectations, particularly the lobster and filet mignon. We always aim to deliver a great experience, and we're sorry we fell short this time. Your feedback is invaluable to us as we strive to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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5. H

   Hutchins

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good , the drinks were excellent, the service was good
   

   Benihana - Fort Lauderdale, FLResponded 4 days ago

   Hi Hutchins, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food, drinks, and service. We always strive to provide excellent service and delicious meals to all our guests at Benihana - Fort Lauderdale, FL. We're glad to know that you found the overall value to be good as well. We look forward to welcoming you back soon for another great dining experience. Best wishes, The Management Team
   

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6. D

   David

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience Jeff our chef was very entertaining
   

   Benihana - Fort Lauderdale, FLResponded 5 days ago

   Hello David, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had an amazing experience at Benihana - Fort Lauderdale, FL. It's great to know that our team's entertainment made your dining experience even more enjoyable. We strive to provide our guests with memorable experiences and your kind words affirm that we're succeeding. We look forward to welcoming you back soon. Best Regards, The Management Team
   

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7. M

   Missy

   Dallas

   15 reviews

   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely love Benihana’s. I know that the franchise reputation has gone downhill, but not this one. We had a wonderful time and the food is always consistently delicious 🤤 . Give them a try.
   

   Benihana - Fort Lauderdale, FLResponded 5 days ago

   Hello Missy, We're thrilled to hear that you had a wonderful time at Benihana - Fort Lauderdale, FL! It's fantastic to know that you enjoyed our food and service. We strive to provide the best experience for our guests and your feedback is a testament to that. We appreciate your kind words and look forward to serving you again soon. Best, The Management Team
   

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8. J

   Jasmin

   Fort Lauderdale

   1 review

   1.0

   1 review

   Dined on 13 January 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Server was horrible didn’t sing happy birthday or give the proper food to my child will not be coming back
   

   Benihana - Fort Lauderdale, FLResponded 6 days ago

   Hi Jasmin, we're really sorry to hear about your experience at Benihana - Fort Lauderdale, FL. It's disappointing to know that you didn't receive the special treatment that we strive for, especially on such a special occasion. We want all of our guests to feel celebrated and well taken care of, and it's clear we missed the mark this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to make it right. Best, The Management Team
   

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9. M

   Marc Edwine

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 13 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good experience this place very nice all the team very friendly
   

   Benihana - Fort Lauderdale, FLResponded 7 days ago

   Hi Marc, We're delighted to hear that you had a great experience at Benihana - Fort Lauderdale, FL. Your kind words about our team's friendliness are greatly appreciated. We're thrilled that you enjoyed our food and service. We look forward to serving you again soon. Thanks for your high ratings!
   

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10. R

    Rafael

    Fort Lauderdale

    7 reviews

    5.0

    7 reviews

    Dined on 12 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Superb service and wonderful staff ! Loved it ! Very convenient.,
    

    Benihana - Fort Lauderdale, FLResponded 7 days ago

    Thanks for the review, Rafael! We're thrilled to hear that you enjoyed the service and our staff at Benihana - Fort Lauderdale, FL. We strive to provide our guests with the best dining experience possible, and it's always rewarding to hear when we've succeeded. We're glad you found our location convenient and that you loved your visit. We look forward to welcoming you back soon!
    

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