Benihana - Fort Lauderdale, FL

Review summary

1. J

   Jason

   Tampa

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good for a group lunch. Make sure to ask for the lunch menu. It's extremely discounted from the regular menu they place at your seat.
   

   Benihana - Fort Lauderdale, FLResponded 2 days ago

   Hey Jason, Thank you for choosing to dine at Benihana - Fort Lauderdale during your group lunch. We're thrilled to hear that you enjoyed our food and service, and found our lunch menu to be a great deal. We appreciate your feedback and will certainly take it into consideration as we continually strive to provide the best value to our guests. We look forward to serving you again soon. Best regards, The Management Team
   

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2. S

   Steve

   Fort Lauderdale

   17 reviews

   2.0

   17 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Went for my Birthday, our water Joe was great. The chef, if you want to call him that, was terrible. He spun an egg, wow. You go to Benihana for cooking experience. He did nothing but spin an egg. That all I have to say! Probably won't come back. We had been going there since you opened in the 70s. Disappointing!
   

   Benihana - Fort Lauderdale, FLResponded 3 days ago

   Hi Steve! Thank you for choosing Benihana - Fort Lauderdale for your birthday celebration. We're glad you enjoyed the service and the quality of our chef. However, we're sorry to hear that the overall experience was not up to the mark. Your feedback is valuable and we'll take it into consideration as we continually strive to improve our guests' experiences. We appreciate your patronage over the years and hope we can serve you again in the future. Best, The Management Team
   

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3. Y

   Yvette

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to see the boat parade and the food was great as well!
   

   Benihana - Fort Lauderdale, FLResponded 6 days ago

   Dear Yvette! Thanks for the review! We're thrilled to hear that you enjoyed the boat parade and food at Benihana - Fort Lauderdale. Your satisfaction is our top priority and it's wonderful to know that our food made a positive impression on you. We appreciate your feedback on the value and we'll strive to make it even better for you next time. We look forward to serving you again soon. - The Management Team
   

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4. M

   Mindy

   Fort Lauderdale

   17 reviews

   5.0

   17 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for the Winterfest Boat Show special. Great Happy Hour first with lots of shrimp, crab, and sushi and delicious specialty drinks. Then we had a lively hibachi experience and ate steak and lobster. The meal ended with pumpkin pie and ice cream. Lots of food left over for takeout. We then went outside to seats set up to watch the stunning boat parade. Absolutely great experience all around!
   

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   Benihana - Fort Lauderdale, FLResponded 6 days ago

   Hey Mindy! Thank you for your wonderful review! We're thrilled to hear that you enjoyed the Boat Show Happy Hour, shrimp, crab, sushi, steak, lobster, and dessert. We're glad that our Happy Hour food, hibachi experience, and boat parade were satisfying highlights of your visit. We're also glad that you found value in your experience with us. We look forward to your next visit for more great food and memorable experiences! Best, Benihana - Fort Lauderdale Management Team.
   

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5. T

   Tarryn

   Fort Lauderdale

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great experience for the Winterfest Boat Parade. The entire staff from front of house to the back of house to the management staff were extremely friendly & helpful. They really went above and beyond!
   

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6. R

   Rhonda

   VIP

   Miami

   14 reviews

   4.0

   14 reviews

   Dined on 12 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fabulous service! Food was good. Too noisy and hard to enjoy. I don’t mind the chefs it’s the loud people.
   

   Benihana - Fort Lauderdale, FLResponded 7 days ago

   Thanks for the review, Rhonda! We're thrilled to hear that you enjoyed our service and food at Benihana - Fort Lauderdale. We're sorry to hear that the noise level and atmosphere detracted from your overall experience. We appreciate your feedback and will definitely take it into consideration for future improvements. We hope to serve you again soon for a more peaceful dining experience.
   

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7. r

   randall

   VIP

   Naples

   2 reviews

   5.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Had a fun time out for lunch! We loved Alexis’s attitude, recommendations, and the ease to understand the menu with his guidance made everything all the better. Plus the birthday song was great… even though he said he is still learning the Japanese part he brought the right people to lead it out to the end! Extra thanks to Joe and Ariana and I think Sam for the happy birthday! That was most exciting… that tambourine beat was sick! 😝 Thank you Jeffry for your excellent hibachi skills! (If you hear here request Jeffery I think he’s Latino and super funny!) You were all amazing! We will certainly be back soon! Thank you all!
   

   Benihana - Fort Lauderdale, FLResponded on 11 December 2024

   Thanks for visiting us, Randall! We're thrilled to hear you had a fun time out for lunch at Benihana - Fort Lauderdale. It's great to know that our team's recommendations, menu suggestions, and service met your expectations. We're also glad you enjoyed the birthday song and our hibachi skills. We strive to provide a memorable experience for all our guests and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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8. S

   Silvana

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole experience was great. Thank you so much!
   

   Benihana - Fort Lauderdale, FLResponded on 10 December 2024

   Hey Silvana! Thanks for visiting us at Benihana - Fort Lauderdale! We're thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to us. We strive to provide an exceptional dining experience and it's great to know that we were able to do that for you. We look forward to serving you again soon!
   

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9. G

   Gabriela

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service wasn’t good. However the servers were kind, every course took way to long to be served and there were no people around to assist us
   

   Benihana - Fort Lauderdale, FLResponded on 9 December 2024

   Thanks for the review, Gabriela! We're truly sorry to hear about your recent experience at Benihana - Fort Lauderdale. It's disappointing to hear that our service did not meet your expectations, especially since our team always strives to provide excellent service. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to impress you in the future.
   

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10. D

    Dustin

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on 7 December 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 1

    My second dining at a Benihana, this time I had brought guests with me who had never been. Reservation was super easy and front desk staff were friendly. Complimentary valet service was incredible. The food was FANTASTIC and our chef Tony was phenomenal. The wait staff were very friendly and accommodating. The biggest issue of the night came with being seated with a party that wasn’t wholly there and waiting an additional 40-45 minutes for their party to arrive. The rest of the issues were out of Benihana’s control as the guests we were seated with engaged in very loud, curse-filled, obnoxious, lewd conversation that didn’t create a family-friendly dining experience at all. This party was also disrespectful towards our Chef Tony and had us feeling sorry he was assigned to our table.
    

    Benihana - Fort Lauderdale, FLResponded on 9 December 2024

    Dear Dustin! Thanks for visiting us at Benihana - Fort Lauderdale. We're thrilled to hear that you and your guests had a fantastic experience with us. We're sorry to hear about the issues you experienced with the seating and the noise level. We appreciate your patience and understanding, and we're glad that our complimentary valet service and friendly staff made up for it. We're also sorry to hear about your experience with the party and the language used. We always aim to provide a comfortable and enjoyable atmosphere for all our guests, and we regret that we fell short this time. Your feedback is invaluable and will help us improve. We hope to see you again soon for a more positive experience.
    

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