Benihana - Key West, FL

Review summary

1. S

   Samantha

   Jacksonville

   8 reviews

   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Exceptionally tasty food, big portions, as expected at a Benihana. However, we were not warned that fried rice with my husband's hibachi dinner would cost extra over white rice. We were simply asked 'fried rice or steamed rice?'. And then interestingly, I never received my steamed white rice until I asked a staff member while getting up to use the restroom. I prefer brown rice, which they also did not have. 12 oz Japanese beers were $8 each which I feel is too much. Overall, it was very bland chain restaurant service, again as expected, but given a $150 bill, it just makes sense to go to other Asian restaurants in Key West, rather than Benihana.
   

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2. K

   Kathy

   VIP

   New York City

   128 reviews

   4.0

   128 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Such a fun experience! Our chef was entertaining and the food was delicious! Good drinks and plenty of food!
   

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3. L

   Luis

   Orlando

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente comida y Servicio , Nacho el Chef fue increible
   

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4. J

   Jennifer

   VIP

   Dallas

   4 reviews

   2.0

   4 reviews

   Dined on 13 December 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Service was fabulous. The price of an entree was very high, you get a lot of food but the quality is not great.
   

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5. G

   Ginger

   Key West

   1 review

   4.0

   1 review

   Dined on 11 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I was surprised to see that there were two separate tipping categories. one for the server and one for the chef. I wasn’t sure what percentage to tip. Our chef was great as usual. I’ve had him before. He is very entertaining and engaging with us. Great conversation as well as a good show and a lot of fun. The server was subpar. I asked for two different types of sake that apparently were not available and it was frustrating because there was a rush to get our orders before we had time to decide on drinks or what to eat. She was rushing us through our meal. We had three kids dinners and we were not offered the ice cream at the end. She was no where around to ask after we paid our bill. She was trying to get the table cleared before we were even done eating so it just felt that we were being rushed out the door.
   

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6. T

   Tami

   Key West

   19 reviews

   5.0

   19 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Yummy food as always. We always enjoy Pete as our chef every time we are lucky enough to have him.
   

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7. T

   Tamara

   Memphis/West TN

   6 reviews

   5.0

   6 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve visited Benihana’s at other locations, but this one by far was the best! Everything was immaculate! I can’t wait to visit again!
   

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8. N

   Nozer

   Philadelphia

   3 reviews

   2.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not as good as some other Hibachi places we've been to both price and quality wise.
   

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9. C

   Charmaine

   Chicago

   1 review

   1.0

   1 review

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I would like to say one that Iam a local and this was my first time coming to this establishment and the last. The waiter was not attentive at all I had to tell her multiple times to bring the soup or drink items I ordered while the others at the table were served. The people next to us was not fond of color so they were rude thus making everyone uncomfortable. After bringing the issue to the manager he stated that for next time just let him know. That doesn't change that facts of your establishment not being attentive accommodating and down right nasty. And not to mention after getting home I was sick from the food. So it would be a -10000/10. Spend your money elsewhere.
   

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10. N

    Noel

    Hawaii

    1 review

    3.0

    1 review

    Dined on 28 November 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 2

    We visited on Thanksgiving and it was very busy, which I’m sure made a difference. Our chef and food were excellent. We were sat a little late. Our server was kind, but we never had our water refilled or offered a second drink. Overall a bit hectic but would try again.
    

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