Benihana - Las Colinas, TX

Review summary

1. C

   Caio

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for a special occasion! Will definitely return!
   

   Benihana - Las Colinas, TXResponded 1 day ago

   Hey, Caio! Thank you so much for your wonderful review! We're thrilled to hear that you had a great time celebrating your special occasion at Benihana - Las Colinas. Your kind words about our food and service truly made our day. We strive to make every visit a memorable one and it's wonderful to know we hit the mark with you. We can't wait to welcome you back for another special occasion!
   

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2. S

   Sara

   Seattle

   4 reviews

   1.0

   4 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Our server was really rude and not truthful about up charges. He was trying to be funny but honestly just was really unprofessional the whole time. I would never go back.
   

   Benihana - Las Colinas, TXResponded 2 days ago

   Hey, Sara! We're really sorry to hear about your recent experience at Benihana - Las Colinas. We strive to provide excellent service and it's clear we fell short this time. We apologize for any misunderstanding about up charges and we assure you we're taking your feedback seriously. We hope you'll give us another chance to show you the professional service that Benihana - Las Colinas is known for. Best, The Management Team
   

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3. A

   Antwain

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience overall! Will go back to location.
   

   Benihana - Las Colinas, TXResponded 2 days ago

   Thanks for the feedback, Antwain! We're thrilled to hear that you had a great experience at Benihana - Las Colinas. It's always our goal to provide excellent service and a memorable dining experience. We're glad that you enjoyed our food and found it to be of great value. We can't wait to welcome you back soon. Best regards, The Management Team
   

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4. S

   Shaniqua

   Dallas

   6 reviews

   4.0

   6 reviews

   Dined on 2 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   I had a pretty good experience. It is a bit pricey for 3 people. My bill was $180. My only complaints are the time waiting between drink refills. And the Cooks bare hands serving me rice in a bowl. The problem was that he had is thumb resting on the rice while trying to pass the bowl ls to everyone. I’m. It sure why one hand was gloved and one was not. As for the space. The Parking is great . The place can use some cleaning around the base of the grills. But overall not a bad experience.
   

   Benihana - Las Colinas, TXResponded 7 days ago

   Dear Shaniqua, thank you for your positive review! We're delighted to hear that you enjoyed your experience with us and that our chef provided excellent service. We appreciate your feedback and hope to welcome you back soon
   

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5. L

   Lupe

   Dallas

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Lou is a great chef! He always makes the experience enjoyable.
   

   Benihana - Las Colinas, TXResponded 2 days ago

   Thanks for the review, Lupe! We're thrilled to hear that you had a great experience at Benihana - Las Colinas. It's wonderful to know that our team made your visit enjoyable and that you found our food to be delicious. We always strive to provide the best for our guests and your feedback is a testament to that. We look forward to serving you again soon!
   

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6. Y

   Yeleinne

   San Francisco

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very attentive service and food was great. A family member’s first time attending and they enjoyed it.
   

   Benihana - Las Colinas, TXResponded 7 days ago

   Dear Yeleinne! Thank you for your wonderful review! We're thrilled to hear that you enjoyed great service and delicious food at our restaurant. We'll be sure to pass along your compliments to our chef.
   

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7. A

   Aubrey

   Dallas

   13 reviews

   5.0

   13 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was pretty good. I’ve had better food at other hibachi restaurants .
   

   Benihana - Las Colinas, TXResponded on 2 December 2024

   Hey Aubrey! Thanks for visiting us at Benihana - Las Colinas. We're glad to hear that you enjoyed your meal and found our service to be excellent. We strive to provide a unique and enjoyable dining experience for all our guests. We appreciate your feedback and look forward to serving you again soon.
   

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8. W

   William

   Dallas

   2 reviews

   4.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Food was good. Service was a little slow. We waited an hour for our chef. While the food was getting cooked we starting eating some of the food on our plate, the rice came right before the last entree was done (mushrooms). By that time some of our food was already cold. Cold steak and lobster dont taste right with hot rice. Should have had the fried rice.
   

   Benihana - Las Colinas, TXResponded on 30 November 2024

   Thanks for the review, William! We're glad to hear that you enjoyed our food at Benihana - Las Colinas. We apologize for the delay in service and any inconvenience it may have caused. We're always striving to improve our service and your feedback will help us do just that. We hope to provide you with a more enjoyable dining experience in the future.
   

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9. T

   Tonia

   Dallas

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were so grateful that they were open Thanksgiving.
   

   Benihana - Las Colinas, TXResponded 7 days ago

   Hey Tonia! Thank you for your kind review. Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!
   

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10. M

    Mel

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great time and foods amazing. Staff is also always on top of things.
    

    Benihana - Las Colinas, TXResponded 7 days ago

    Dear Mel, we are delighted to hear that you enjoyed your experience at our restaurant! We are thrilled that our staff made your visit special. Thank you for your kind words and for choosing to dine with us.
    

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