Benihana - Miramar, FL

Review summary

1. J

   Johny

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience. Sam is the best chef. It is a perfect environment for a family dinner or with friends.
   

   Benihana - Miramar, FLResponded 5 days ago

   Hi, Johny! Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our chefs and enjoyed the environment we've created at Benihana - Miramar. Your kind words truly mean a lot to us. We're glad to know that you felt the value was worth it. We look forward to serving you again soon. Best, The Management Team
   

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2. G

   Giovany

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We stopped going for a time because of the very long waits and bad customer service. Now it seems they’ve changed that and I’m very excited to re-dine here as it’s our family tradition for birthdays.
   

   Benihana - Miramar, FLResponded 4 days ago

   Thanks for the review, Giovany! We're thrilled to hear that your family tradition is still a hit despite the recent changes. We're always working on improving our service and value your feedback. We hope to welcome you back for more memorable dining experiences at Benihana - Miramar.
   

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3. H

   Henry

   Miami

   1 review

   vip
   1.0

   1 review

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a terrible experience at this restaurant. We were seated quickly, but 20 minutes later, we were still waiting for a waiter. When we asked about it, the manager came to our table with an attitude, arguing that the waiter would be right with us. This isn’t the first time this has happened at this location, but it definitely will be the last time it happens to me. I strongly advise against visiting this restaurant. If you’ve read other comments, you’ll see that this is a common occurrence.
   

   Benihana - Miramar, FLResponded on 19 November 2024

   Hi Henry! We're truly sorry to hear about your recent experience at Benihana - Miramar. It's always our goal to provide excellent service to our guests and it seems we fell short during your visit. We appreciate your feedback regarding the delay in service and the interaction you had with our manager. Please know that this is not the standard we aim for and we'll take your comments into consideration as we continuously strive to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the dining experience you deserve. Best, The Management Team
   

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4. r

   rolando

   Miami

   25 reviews

   vip
   5.0

   25 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great experience, our server was excellent Eduardo, our chef is wonderful Henry, and the food as usual extraordinary.
   

   Benihana - Miramar, FLResponded on 19 November 2024

   Hey Rolando! Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Benihana - Miramar. It's fantastic to know that our team, Eduardo, Henry, and the entire culinary team, made your visit enjoyable. We're also glad to hear that you found our food extraordinary. We strive to provide the best dining experience for our guests and your feedback is a testament to that. We look forward to serving you again soon. Best regards, The Management Team
   

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5. L

   Lola

   Fort Lauderdale

   3 reviews

   4.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The host over crowded a table that holds 8 and say 10 people. But other than that the food and ambiance was awesome. Our waiter was the best.
   

   Benihana - Miramar, FLResponded on 17 November 2024

   Hello Lola! Thank you for taking the time to review your visit to Benihana - Miramar. We're glad to hear that you enjoyed the food and ambiance. We apologize for the initial seating issue, we will certainly look into this. It's always our goal to provide a comfortable dining experience for all our guests. We're pleased to hear that our waiter made your experience even better. We look forward to serving you again soon. Best Regards, The Management Team
   

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6. L

   Leslie

   Fort Lauderdale

   3 reviews

   5.0

   3 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very expensive for kids but they really enjoy it.
   

   Benihana - Miramar, FLResponded on 18 November 2024

   Hello Leslie! Thank you for your positive feedback and for choosing to dine with us at Benihana - Miramar. We're thrilled to hear that you and your kids enjoy your experience here. We understand that you found our prices to be a bit high, and we appreciate your understanding. We always aim to provide a memorable experience for our guests, and we're glad to see that reflected in your visit. We hope to welcome you and your family back soon for another enjoyable dining experience. Best regards, The Management Team
   

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7. N

   Ney

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Jin is absolutely the best! He is the reason I drive further to the Miramar location.
   

   Benihana - Miramar, FLResponded on 12 November 2024

   Hello, Ney! Thank you so much for your kind words and perfect ratings! We're thrilled to hear that our chef made such an impression on you. We strive to provide our guests with the best service and food, and it's always rewarding to hear when we've succeeded. We're delighted that you chose to dine with us at Benihana - Miramar and we look forward to your next visit. Best, The Management Team
   

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8. J

   Joseph

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, and food was delicious. Very accommodating and pleasant.
   

   Benihana - Miramar, FLResponded on 17 November 2024

   Hey Joseph! Thanks for the review! We're thrilled to hear that you enjoyed our food and service at Benihana - Miramar. It's wonderful to know that our staff was able to make your experience pleasant and enjoyable. We strive to provide excellent service and delicious food, and we're glad we hit the mark for you. We appreciate your 5-star rating and look forward to serving you again soon!
   

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9. M

   Mike

   Fort Lauderdale

   1 review

   2.0

   1 review

   Dined on 8 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   not now the soup was cold and taste is totally different did you change the recipe ? cause does not taste the same when it was good, salad was not as fresh very disappointed was a birthday celebration
   

   Benihana - Miramar, FLResponded on 11 November 2024

   Hi, Mike! We're sorry to hear that your recent experience at Benihana - Miramar didn't meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark this time. We appreciate your feedback on the soup and salad, and we'll certainly take it into consideration. We always aim to make our guests happy, and your feedback helps us do that. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our food and service. Best regards, The Management Team
   

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10. M

    Michael

    New York City

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 8 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great! Lunch menu is good value with plenty of options
    

    Benihana - Miramar, FLResponded on 11 November 2024

    Thanks for the feedback, Michael! We're thrilled to hear that you enjoyed our lunch menu at Benihana - Miramar. We always strive to provide good value and plenty of options for our guests. We noted your rating on value and we're always looking for ways to improve. We look forward to serving you again soon!
    

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