Benihana - Orlando - International Drive, FL

Review summary

1. L

   Lucas

   Miami

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect ! Service and food were nice
   

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2. d

   danielle

   Orlando

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food not as good as Kobe’s. And very expensive. Extra $28 for 4 of us to add noodles.
   

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3. L

   Laura

   Tampa

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While it’s always a great experience, this year topped them all! Our waitress Maria and cook Cedric were OUTSTANDING with the dietary restrictions of some of those in our party! They both went above and beyond to ensure no cross contamination occurred and verified all ingredients to make sure they were safe. They met the requests with a smile and without a second thought. Thank you! Furthermore, upon arrival, the hostess team took a memory photo of our party, printed it out, and put it in a little frame with the matter of a few minutes. Such a sweet little Christmas Eve 2024 memory! So glad this is part of my little family’s Christmas traditions and looking forward to our next visit!
   

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4. J

   Jennifer

   Detroit

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time for Christmas Eve. Going early was a great choice. The staff was great and so was the food!
   

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5. V

   Vicki

   Pittsburgh

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food as always. We were able to celebrate 3 birthday dinner certificates at our table(3checks) without any difficulty. Enjoyed the savings and spent the extra money on the great drinks! Merry Christmas.
   

   Benihana - Orlando - International Drive, FLResponded today

   Hi Vicki, We're thrilled to hear that you enjoyed your birthday dinner at Benihana - Orlando - International Drive, FL, and that we were able to make your celebration special. We always aim to provide the best service and it's wonderful to know we were able to do just that for you. We appreciate your feedback about our drinks and are glad you found them to be great value. We hope you enjoyed the festive drinks and that you had a wonderful Christmas. Thank you for your review. We look forward to serving you again soon! Best, The Management Team
   

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6. V

   Vincent

   Jacksonville

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   We had a reservation set for 6:30 pm. Got there on time, but had to wait over 20 mins to get seated as they were trying to figure out what other guests to sit at our table. Once we sat down we had to wait again for the chef, our chef got to our table closer to 7:40 at that point is when the cooking and show started.
   

   Benihana - Orlando - International Drive, FLResponded 1 day ago

   Hello Vincent, Thank you for taking the time to share your feedback. We're sorry for the delay you experienced at your reservation time and for the wait time during your chef's show. We understand your frustration and we apologize for any inconvenience. We assure you that we are working on improving our seating and waiting times. We appreciate your patience and we hope to provide a better experience on your next visit. Best, Benihana - Orlando - International Drive, FL, The Management Team
   

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7. J

   Jessica

   Baton Rouge

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Terrible experience! The whole place was dirty filthy! Our server looked like she hadn’t took a bath in days and has soars all over her. Were there for over an hour before the chef came out. 2 tables that got seated way after us were eating before our chef came out. The chef then gave veggies and shrimp to everyone at the table, yet I had to order and pay for ours. First time visitor and will NEVER go back. Manager atleast took a $15 appetizer off my check. But was still over $250 for us to eat. Kobes will for sure be the only place I go!
   

   Benihana - Orlando - International Drive, FLResponded 1 day ago

   Dear Jessica, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website
   

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8. P

   Pamela

   Tallahassee

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food portions were small. Also, fried rice and noodles were an added cost for hibachi meals Only white rice came with it. Refills on drinks were slow.
   

   Benihana - Orlando - International Drive, FLResponded 1 day ago

   Hey Pamela, Thank you for taking the time to share your feedback. We're sorry to hear that our portion sizes and hibachi meal options didn't meet your expectations. We also regret that the pace of refills was slower than expected. Your feedback is invaluable to us as we continually strive to improve our guest experience. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team at Benihana - Orlando - International Drive, FL
   

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9. j

   juan

   VIP

   Miami

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was very good, the food was excellent and the service very good too
   

   Benihana - Orlando - International Drive, FLResponded 2 days ago

   Hey Juan, We're thrilled to hear that you enjoyed your experience at Benihana - Orlando - International Drive! It's wonderful to know that our food and service met your expectations. We always strive to provide an excellent dining experience for our guests. Your kind words mean a lot to us. We look forward to welcoming you back soon. Best, The Management Team
   

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10. G

    Georgia

    Raleigh

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Seated within 10 mins of arrival. Excellent food. Our only complaint was the parking situation.
    

    Benihana - Orlando - International Drive, FLResponded 2 days ago

    Thanks for the review, Georgia! We're thrilled to hear that you enjoyed your dining experience at Benihana - Orlando - International Drive. It's great to know that our food met your expectations and that you appreciated our service. We understand your frustration about the parking situation, and we'll certainly look into alternative parking options for our guests. We appreciate your feedback and look forward to serving you again soon! Best regards, Benihana - Orlando - International Drive, FL Management Team
    

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