Benihana - Santa Anita, CA

Review summary

1. J

   Joanna

   Washington DC

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Worst teppanyaki experience. Only 2 min of entertainment while cooking. Very lame. Won’t be back.
   

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2. R

   Ricky

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef (Ray) was amazing. He interacted not only with me and my girlfriend, but he also did so with rest of the table. He truly made it an unforgettable experience.
   

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3. O

   Oyie

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a party of 7 to celebrate my mom and brother's birthdays. Everyone order the Deluxe Feast which was filet mignon and lobster with the mushroom soup, salad and shrimp appetizer. Our teppan chef Fausto was a great cook and entertainer. We also bought the holiday gift cards which included promotional gift cards so we will be back in January.
   

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4. T

   Timothy

   Las Vegas

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Our Chef was too talkative and aggressive making race jokes all night with no reaction. Girlfriend found it to be cringy, but the food was fairly decent. Love the pina colada!
   

   Benihana - Santa Anita, CAResponded 2 days ago

   Thanks for the review, Timothy! We're glad to hear that you enjoyed our pina colada and found our chef's jokes to be decent. We regret that the service didn't meet your expectations. We strive to create a comfortable atmosphere for all our guests, and we'll certainly take your feedback into account as we continuously work on improving. We hope to serve you again soon. - Benihana - Santa Anita Management Team.
   

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5. N

   Nicholas

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Service was lackluster felt like we were being rushed and made to feel stupid when we asked questions. Cook was not very involved or active with our dinner meal. I caught myself looking at other shows going on around us rather than my own food was overcooked and just lackluster all together.
   

   Benihana - Santa Anita, CAResponded 3 days ago

   Dear Nicholas! Thanks for visiting us at Benihana - Santa Anita. We're sorry to hear that your experience didn't meet your expectations. We strive to provide an enjoyable dining experience for all our guests and it seems we fell short during your visit. We're disappointed to hear about your service experience and the quality of food. Your feedback is valuable to us as it helps us improve. We hope you'll give us another chance to provide you with a better experience in the future. Best regards, The Management Team
   

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6. R

   Robert

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our chef. Food was great, overall superb experience.
   

   Benihana - Santa Anita, CAResponded 3 days ago

   Hey Robert! Thanks for the review! We're thrilled to hear that you had a great experience dining with us at Benihana - Santa Anita. It's wonderful to know that you enjoyed our food and found the overall experience superb. We appreciate your kind words and high ratings. We look forward to serving you again soon.
   

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7. R

   Rocio

   Central Coast

   5 reviews

   5.0

   5 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great we loved the show and food. The drink were also delicious.
   

   Benihana - Santa Anita, CAResponded 3 days ago

   Thanks for the review, Rocio! We're thrilled to hear you enjoyed your experience at Benihana - Santa Anita. It's wonderful to know that you loved the show and food, and that our drink offerings hit the mark. Your kind words are greatly appreciated and serve as a wonderful encouragement to our team. We look forward to serving you again soon!
   

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8. C

   Corina

   New York City

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great time celebrating my husband’s birthday! This was his first experience and our chef Chris really made it enjoyable. The food was excellent and the drinks were tasty!
   

   Benihana - Santa Anita, CAResponded on 30 November 2024

   Dear Corina! Thanks for the review! We're thrilled to hear that you and your husband had a great time celebrating his first experience at Benihana - Santa Anita. It's wonderful to know that you enjoyed our food and drinks. We always strive to make our guests' first visit memorable. Your kind words are a big encouragement to our team. We look forward to serving you again soon!
   

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9. Y

   Yovan

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 27 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   The service is SLOOOOOOOOOOW. The service is terrible and slow.
   

   Benihana - Santa Anita, CAResponded on 28 November 2024

   Hello, Yovan! We're really sorry to hear about your recent experience at Benihana - Santa Anita. We always aim to deliver a top-notch service, and we're disappointed to hear that we fell short during your visit. Please know that we take your feedback seriously and we will work diligently to improve our service. We hope you will give us another chance to make it right. Best regards, The Management Team
   

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10. C

    Carolyn

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 25 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and service. Cook was friendly and funny. Served and receptionist were friendly and professional. Also attentive. Thank you!
    

    Benihana - Santa Anita, CAResponded on 27 November 2024

    Hey, Carolyn! Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our food and service, and that our staff's friendly demeanor and professionalism added to your experience. We always aim to provide a memorable dining experience for our guests, and it's great to know we hit the mark with you. We appreciate your kind words and look forward to welcoming you back to Benihana - Santa Anita soon! Best regards, The Management Team
    

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