Benihana - Scottsdale, AZ

Review summary

1. R

   Rick

   Unspecified

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quick and fun!!! Had a great experience with my favorite chef xochitl!
   

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2. W

   Walter

   Phoenix

   125 reviews

   5.0

   125 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yin was so awesome. Best food ever cooked to perfection
   

   Benihana - Scottsdale, AZResponded 1 day ago

   Thanks for the review, Walter! We're thrilled to hear that you enjoyed your dining experience at Benihana - Scottsdale, AZ. It's wonderful to know that our food met your expectations and that you found it to be the best ever cooked to perfection. We always strive to provide excellent service and your feedback is a testament to that. We can't wait to welcome you back for another round of delicious food and excellent service!
   

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3. l

   lisa

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waited an hour for our reservation. They did give us three free appetizers because of it. 
   

   Benihana - Scottsdale, AZResponded 1 day ago

   Thanks for the review, Lisa! We're thrilled to hear that you had a great experience with us at Benihana - Scottsdale, AZ. It's always our goal to make our guests feel special with our free appetizers. We apologize for the longer than expected wait time, but we're glad to know that it didn't detract from your overall experience. We look forward to serving you again soon.
   

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4. S

   Shawn

   Phoenix

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   Service and food were underwhelming. It appeared that the restaurant was short cooks and my group had to wait 40 minutes despite having a reservation.
   

   Benihana - Scottsdale, AZResponded 3 days ago

   Hello Shawn, We appreciate your feedback. We're sorry to hear that you found our service and food underwhelming. We strive to provide the best experience for our guests, and it seems we fell short during your visit. We also apologize for any inconvenience caused regarding your reservation. We're glad you enjoyed the food, but we understand that overall, it didn't meet your expectations. We hope to have the opportunity to serve you better in the future. Best regards, Benihana - Scottsdale, AZ Management Team
   

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5. R

   Rick

   Unspecified

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and very entertaining! Love the chefs and the service there! Xochitl is a great chef and the manager Christian is super friendly!
   

   Benihana - Scottsdale, AZResponded 3 days ago

   Thanks for the feedback, Rick! We're thrilled to hear that you enjoyed our food and found our service entertaining. It's always our goal to provide an amazing dining experience for our guests, and we're glad you felt that way. We're also delighted that you appreciated the hard work of our chefs and the friendly service of our management team. We look forward to serving you again soon at Benihana - Scottsdale, AZ.
   

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6. C

   Cristina

   VIP

   Minneapolis

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   We had a 8:15 reservation. We didn’t get seated until 8:45 (the manager said they were running behind - ridiculous!). We didn’t have anyone start cooking until after 9pm. And once he came we never saw our hostess, we all joked at the table that she went home. Food was great, and our chef was amazing and very entertaining. Had it not been for the ridiculous wait time and our waitress leaving (not 1 water refill during dinner, or tea!), I would have rated it better.
   

   Benihana - Scottsdale, AZResponded 4 days ago

   Hey Cristina, We're truly sorry for the wait time you experienced. We understand how frustrating it can be to wait for a reservation, especially when you have a reservation for dinner. We apologize for the lack of service during your visit. We're glad you enjoyed the food and found our chef entertaining. We hope to serve you better in the future. Best, Benihana - Scottsdale, AZ Management Team
   

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7. H

   Hector

   Central Coast

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal! I thoroughly enjoyed everything. The chef was very personable and entertaining. I’ll definitely be back.
   

   Benihana - Scottsdale, AZResponded 4 days ago

   Thanks for visiting us, Hector! We're thrilled to hear that you thoroughly enjoyed your meal at Benihana - Scottsdale, AZ. We pride ourselves on our delicious food and friendly, personable chef, and we're glad you felt the same way. Your kind words mean a lot to us. We look forward to welcoming you back soon!
   

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8. C

   Chris

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for the family and kids. Great job my server ally was great and my chef Tony did a great job and show for the kids.
   

   Benihana - Scottsdale, AZResponded 3 days ago

   Hello Chris, Thank you for choosing Benihana - Scottsdale, AZ for your family celebration! We're thrilled to hear that you and your kids enjoyed your experience with us. It's wonderful to know that our team was able to provide you with excellent service and delicious food. We look forward to welcoming you and your family back for more memorable experiences! Best, The Management Team
   

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9. h

   henry

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing! They cut and served cake. Great fast service
   

   Benihana - Scottsdale, AZResponded 6 days ago

   Thanks for visiting us, Henry! We're thrilled to hear that you had an amazing experience at Benihana - Scottsdale, AZ. It's great to know that our service met your expectations and you enjoyed our fast service. We strive to provide the best for our customers, and your kind words are a testament to our efforts. We look forward to serving you again soon.
   

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10. W

    William

    Phoenix

    10 reviews

    5.0

    10 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, great showmanship preparing the food. Great service.
    

    Benihana - Scottsdale, AZResponded 6 days ago

    Hi William, We're thrilled to hear that you enjoyed your experience at Benihana - Scottsdale, AZ! It's wonderful to know that our food, showmanship, and service lived up to your expectations. Your kind words mean a lot to us. We always strive to provide the best for our guests and your feedback lets us know we're on the right track. Thank you for your high ratings and for taking the time to share your experience. We look forward to serving you again soon! Best regards, The Management Team
    

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