Benihana - Stuart, FL

Review summary

1. J

   Jimmy

   Boise

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Fun evening! Great cook and show he put on! Would recommend it! Place could use a make over!
   

   Benihana - Stuart, FLResponded 1 day ago

   Hello, Jimmy! Thank you for your wonderful review. We're thrilled to hear that you had a fun evening at Benihana - Stuart. It's great to know that our team was able to provide you with a memorable dining experience. We appreciate your feedback regarding the cleanliness and your suggestion for improvement. We always aim to provide the best to our customers and your comments will help us to improve. We're delighted that you would recommend us and we look forward to serving you again soon. Best regards, The Management Team
   

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2. T

   Tia

   Orlando

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was DELICIOUS as always & perfectly celebrated my Husband’s Birthday💗
   

   Benihana - Stuart, FLResponded 2 days ago

   Dear Tia! Thanks for the review! We're thrilled to hear that you and your husband enjoyed your birthday celebration with us at Benihana - Stuart. It's wonderful to know that our food lived up to your expectations. We always strive to make special occasions even more memorable. Your kind words truly mean a lot to us. We look forward to serving you again soon.
   

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3. D

   David

   Treasure Coast

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   I haven't been to benehanna in probably 20 years. I found this experience to be boring. Food was average, experience below average,doubt. I'll return. Ps. Remove me from your notifications list as you don't have an easy option out method.
   

   Benihana - Stuart, FLResponded 2 days ago

   Thanks for the feedback, David! We're sorry to hear that your recent experience at Benihana - Stuart didn't meet your expectations. We pride ourselves on the quality of our food and service, and it's disappointing to hear that we fell short during your visit. We value your input and will take it into consideration as we continuously strive to improve our guests' experiences. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll reconsider and give us another chance in the future. Best regards, The Management Team
   

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4. A

   Abby

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience at Benihana, great food, service and ambiance. Our server Alexa took great care of us!
   

   Benihana - Stuart, FLResponded on 17 November 2024

   Dear Abby! Thanks for the feedback! We're thrilled to hear that you had an excellent experience at Benihana - Stuart. Your kind words about our food, service, and ambiance truly made our day! We're glad we could make your visit a great one. We look forward to your next visit.
   

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5. J

   John

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and atmosphere, by far the best Benihanas location I have been to in south Florida. Me and the family love this location.
   

   Benihana - Stuart, FLResponded on 4 November 2024

   Hello John! Thank you for your wonderful review! We're thrilled to hear that you and your family enjoyed your experience at Benihana - Stuart. It's always our goal to provide the best service and atmosphere possible for our guests. We're glad that we were able to meet your expectations. We appreciate your support and look forward to welcoming you back soon! Best regards, The Management Team
   

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6. c

   carol

   San Francisco

   50 reviews

   vip
   3.0

   50 reviews

   Dined on 2 November 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Service was great, loved our waiter Sebastian, probably one of the best we’ve had at that location. The food is always good and I love their specialty cocktails, but I do wish the restaurant was cleaner. There was some food on the chairs and we were the first people in the restaurant today, (went for an early lunch). The floors look dirty, the carpet needs to be replaced, just overall I think it could be cleaner especially for the price point. I know it’s a hard restaurant to try to keep spotless but I think they can take care of that. Also, looks like it could be using a remodel soon, the chairs are starting to peel, stairs inside and out look extremely rough! Gum and garbage outside, stuff like that. 
   

   Benihana - Stuart, FLResponded on 4 November 2024

   Hey Carol! Thanks for the review. We're thrilled to hear that you enjoyed our food and our specialty cocktails at Benihana - Stuart. We're also glad to know that our service was up to the mark. We take your comments about the cleanliness and the renovations seriously and we will address these issues promptly. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your feedback and hope to see you again soon.
   

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7. J

   Jeannine

   Orlando

   7 reviews

   5.0

   7 reviews

   Dined on 23 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating my birthday with a group of 10 ladies today. We all had a wonderful time and the food was delicious.
   

   Benihana - Stuart, FLResponded on 25 October 2024

   Thanks for visiting us, Jeannine! We're thrilled to hear that you and your friends had a wonderful time celebrating your birthday at Benihana - Stuart. It's fantastic to know that you all enjoyed our delicious food. We always strive to provide excellent service and we're glad we hit the mark for you. We look forward to serving you again soon. Best wishes, The Management Team
   

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8. A

   Albert

   Orlando

   1 review

   5.0

   1 review

   Dined on 17 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go to Benihana every year to celebrate all our family birthdays. We enjoy both the food and the chef’s presentation. My wife has some mobility issues and the staff is always very accommodating.
   

   Benihana - Stuart, FLResponded on 23 October 2024

   Dear Albert! Thanks for the feedback! We're thrilled to hear that you and your family celebrate your special occasions with us at Benihana - Stuart. It's great to know that our food and chef's presentation are up to your liking, and that our staff is always accommodating. We're especially proud that you and your wife have enjoyed both. We strive to make every dining experience memorable and it sounds like we're succeeding with you. We hope to see you again soon!
   

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9. j

   jamie

   Treasure Coast

   1 review

   5.0

   1 review

   Dined on 6 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our 35th wedding anniversary! We have been going there for family celebrations since I was a child. As always, it has been amazing.
   

   Benihana - Stuart, FLResponded on 11 October 2024

   Dear Jamie! Thanks for the feedback! We're overjoyed to hear that we've been a part of your family celebrations for decades and that your 35th wedding anniversary was a memorable one. We're thrilled that you found our food, service, and value to be amazing. We look forward to many more celebrations with you in the future!
   

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10. OT

    OpenTable Diner

    Louisville

    3 reviews

    1.0

    3 reviews

    Dined on 3 October 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    I was so excited to try this place. I thought the original teppanyaki would be an amazing show and food. I paid $300 to watch a lady with resting b*tch face angrily make my food. I ordered the ocean treasure. Everything tasted the same. Shrimp, lobster and scallops were all bland. Everything was soaked in oil. The soup was so salty it was unpalatable. The waiters never checked on us and when they did it was like we were an inconvenience. No one seemed happy to be there. It was the most depressing dinner I’ve ever sat though. There was no cohesive design to the presentation. The other patrons at my table seemed very dissatisfied as well. The chicken tasted like something from a microwave hungry man meal. (Comment from a friend that was there as I’ve never eaten one) When we arrived at 6p the view of the river was great. That was the best part of the night. By 7:30p the whole place was dark and the restaurant was clouded by a thick smoke. So thick you couldn’t breathe and I began to get sick. Another friend that was there had to leave while I paid the check because she was sick from the rice and the smoke. I have been to a lot of hibachi restaurants around the country and this was the absolute worst I’ve ever been to. I was so disappointed. My hotel manager recommended that I try Fujiyama when I told him that I’d made reservations for Benihana. I said well I want to try the original. I’ve always wanted to. I can’t express my dissatisfaction and disappointment with my meal and experience.
    

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    Benihana - Stuart, FLResponded on 6 October 2024

    Dear Guest! We're truly sorry to hear about your disappointing experience at Benihana - Stuart. It's clear that we fell short in delivering the high-quality food and service we strive for. We appreciate your feedback on the shrimp, lobster, scallops, and chicken dishes, as well as the rice and smoke. We are also deeply concerned about your comments regarding the service and atmosphere. Your feedback is invaluable and we will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best, The Management Team
    

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