Benihana - Stuart, FL

Review summary

1. B

   Brian

   VIP

   West Palm Beach

   17 reviews

   3.0

   17 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food and chef were great, but the dining area where the grills located is too tight and constantly getting bumped by servers passing by was not enjoyable. The interior needs remodel; furniture is looking tired and worn out. The parking is limited too and not enough space for guests
   

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2. N

   Nichole

   Orlando

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time experiencing this wonderful, unique restaurant and I was amazed at what I saw and tasted.
   

   Benihana - Stuart, FLResponded 1 day ago

   Hi Nichole, We're thrilled to hear that your first visit to Benihana - Stuart, FL was a memorable one. It's fantastic to know that you were impressed by our unique culinary experience and we're glad that you found the food and service to be top-notch. Your kind words mean a lot to us and we can't wait to welcome you back for another fantastic dining experience. Best, The Management Team
   

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3. C

   Cynthia

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Overall it was an average experience. To start, getting into the restaurant is not easy. A small parking lot which does not allow for any turning point to exit. If you pull into the lot and there are no spots you are stuck until someone makes a move. They should consider offering valet parking. The lot was a traffic nightmare! The access and egress is also not accommodating or acceptable for people with physical disabilities. There are many stairs outside as well as inside. A small elevator inside which is used for service helped to access the upstairs seating. The tables are very crowded. No room to move your arms or legs as the tables are very close and framed so you can not move once seated. We were literally butt up against the cook at the table behind us so 2 women were forced to stand until the chef had completed cooking at that table. It was an uncomfortable situation as they were with their 91 year old mother and the entire 20 minutes they could not enjoy her company. The food was average. I ordered filet and lobster tail. The lobster was a little dry. They do use lots of salt and seasoning. Not great if you have issues with blood pressure or swelling. The one thing I can say positive is that all the staff were attentive and pleasant, but after spending $185 for 2 people I think we are a one and done. There is another local hibachi with much better food and less expensive.
   

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4. A

   Andrea

   VIP

   Cincinnati

   10 reviews

   3.0

   10 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Average at best. I guess if you're craving hibachi and can't get it anywhere else, it works.
   

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5. P

   Patti

   VIP

   Washington DC

   15 reviews

   5.0

   15 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow, Felix was an amazing table chef. All our food was cooked beautifully. Sharon was an amazing waitress and took great care of us. Beautiful sunset view and a great evening. Thank you. We’ll be back.
   

   Benihana - Stuart, FLResponded 6 days ago

   Thanks for visiting us, Patti! We're thrilled to hear that you had an amazing experience with our table chefs and that our team was able to provide you with top-notch service. It's wonderful to know that you enjoyed the food as well. We're glad that you had a beautiful sunset view, and we hope to welcome you back for another great evening at Benihana - Stuart, FL. Best, The Management Team.
   

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6. d

   dr

   Orlando

   10 reviews

   5.0

   10 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   Im a Regular customer here as this is my favorite location. Drive up from Palm Beach. Efrain head chef was my chef , had a whole group . Food was excellent as usually. They were extremely busy Saturday nite. About 20 minutes past my reservation time but all good
   

   Benihana - Stuart, FLResponded 7 days ago

   Thanks for the review, Dr. We're glad to hear that you've been a regular customer at Benihana - Stuart, FL and that you had a great time with your chef. We apologize for the delay in seating, but we're glad that everything else was satisfactory. We appreciate your feedback and will strive to improve our service during busy times. We hope to serve you again soon!
   

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7. S

   Susan

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on 8 February 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   We ordered our dinner and my husband had kitchen ordered food I ordered sushi. My husband was finished eating and my sushi didn’t come out so I cancelled it since it was unacceptable. Never will go back there again Horrible
   

   Benihana - Stuart, FLResponded 7 days ago

   Hi Susan, we're truly sorry to hear about your recent experience at Benihana - Stuart, FL. We understand that the service you received was not up to our usual standards and we apologize for the mix-up with your sushi order. We strive to deliver a great experience for our customers and it's clear we fell short this time. We appreciate your feedback and we will definitely use it to improve our service. We hope you'll consider giving us another chance to provide you with the quality experience you deserve. Best regards, Benihana - Stuart, FL Management Team
   

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8. K

   Kate

   Toronto

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent meal with great service! Sharon and Joey were awesome!
   

   Benihana - Stuart, FLResponded on 9 February 2025

   Thanks for the review, Kate! We're thrilled to hear that you had an excellent meal and great service at Benihana - Stuart, FL. It's always our goal to provide our guests with memorable dining experiences. We appreciate your kind words and look forward to welcoming you back soon!
   

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9. R

   Renee

   Treasure Coast

   1 review

   2.0

   1 review

   Dined on 6 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The chef was Boring!!!! I could provide more entertainment on a campfire Grill doing nothing. The prices are ridiculous and I won’t be back anytime soon.
   

   Benihana - Stuart, FLResponded 7 days ago

   Thanks for the feedback, Renee. We're sorry to hear that your experience at Benihana - Stuart, FL didn't meet your expectations. We pride ourselves on providing great service and delicious food, so we're disappointed to hear that you found our chef uninteresting. We understand that value is important to our customers and we're always working to provide the best experience possible. We hope you'll reconsider and give us another chance in the future. Best regards, Benihana - Stuart, FL Management Team
   

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10. R

    Rick

    Treasure Coast

    1 review

    5.0

    1 review

    Dined on 1 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server Moises & chef Armando Were excellent Best service ever.
    

    Benihana - Stuart, FLResponded on 5 February 2025

    Hello Rick, We are thrilled to hear that you had such a wonderful experience at Benihana - Stuart, FL! It's fantastic to know that our team was able to provide you with the best service ever. We truly appreciate your high ratings and kind words. We're delighted that you enjoyed our food and found great value in our offerings. We look forward to serving you again soon. Best wishes, The Management Team
    

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