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Steak And Lobster Xpx - Benihana - Troy, MI, Troy, MI

Benihana - Troy, MI

3.8
3.8
4013 Reviews
$30 and under
Japanese

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2 people
19:00
Booked 60 times today
  • Good for special occasions
  • Good for groups
  • Lively
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon, Tue, Fri–Sun 11:00–23:00 Wed, Thu 11:00–22:00
  • Phone number
    (248) 649-6340
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

What 4,013 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.2Food
  • 3.7Service
  • 3.6Ambience
  • 3.3Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Benihana in Troy, MI offers a blend of entertaining hibachi dining and flavorful dishes. Guests often praise the chefs for their "amazing skills" and the "delicious food." While service and wait times vary, the restaurant remains a popular choice for special occasions. Improvements in cleanliness and service consistency could enhance the overall experience.

4,013 Reviews
  1. Helen

    Detroit

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 1
    We were excited to try Benihana for the first time but will not be back. We were greeted with a less than friendly hostess, the bathrooms were terrible - unclean and smelly. The atmosphere was dated and the prices were insane! $15 for a single crown and coke, $12.50 for a glass of wine that costs $15 for a bottle at the store. We got 2 sushi rolls (that came out separately) service was mediocre. We each had 1 drink and our bill was $70. Save your money and try one of the other nearby places that will do a much better job.
    Benihana - Troy, MIResponded 1 day ago
    Hi, Helen! We're really sorry to hear about your disappointing experience at Benihana - Troy. We always aim to deliver a great experience, and we regret that we missed the mark this time. We apologize for the service and the cleanliness issues you mentioned. We take your feedback seriously and will work on these issues. We're also sorry to hear that you found our prices to be high. We strive to provide the best value for our customers and will take your feedback into account. We hope you'll give us another chance in the future. Best, The Management Team

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  2. Heather Leigh

    Detroit

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 1
    We had an 8:15 pm reservation after shopping for 3 hours … we did not get sorted until 9 pm and we did not have food finished until after 10pm k just had mine boxed … the service was extremely slow they are under staffed and they over book their tables.
    Benihana - Troy, MIResponded 2 days ago
    Hey, Heather! We're really sorry to hear about your recent experience at Benihana - Troy. We understand how frustrating it can be to wait, especially when you're looking forward to a good meal. We're taking your feedback seriously and will work on improving our service speed and seating process. We hope you'll give us another chance to make your dining experience a better one. Thanks for your review, it helps us grow and improve.

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  3. Steve

    VIP

    Detroit

    4 reviews

    1.0

    4 reviews

    Dined 3 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    7:30 reservation. Not seated until 8:15 Hibachi not started until 9:30. Finally done at 10:30. 3 hour “experience”
    Benihana - Troy, MIResponded 2 days ago
    Hey Steve! Thanks for the feedback. We're sorry to hear about your experience at our Benihana - Troy location. It's always our goal to provide prompt service and delicious food, and we're sorry we fell short during your visit. We appreciate your patience and understand that waiting for such a long time could be frustrating. Your feedback is crucial for us to improve and we will take your comments on board. We hope you'll give us another chance to provide a better experience. Sincerely, The Management Team

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  4. Shay

    Detroit

    5 reviews

    3.0

    5 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    Tali did a good job preparing and seasoning the food. However, his focus shifted to the guest at our table who chose to tip him at the beginning of our experience as opposed to the end. Mr. Tali catered to the person who tipped him early and the person with him by giving them more food than others at the grill. Even after asking Tali about our portions Tali dismissed us as though what we asked did not matter. It made the overall experience not so good.
    Benihana - Troy, MIResponded 3 days ago
    Hey Shay, Thank you for sharing your experience at Benihana - Troy. We're glad to hear that you enjoyed preparing and seasoning your food. However, we're sorry to hear that the focus shifted towards you as opposed to you. We understand how this could have affected your overall experience. We strive to provide the best service to all our guests and your feedback is valuable to us. We hope you'll give us another chance to provide a better dining experience. Best Regards, The Management Team

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  5. Alliyah

    Detroit

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4
    Bianca our cook was amazing ! Our server was no where to be found most of the time but she did buss the table whenever we did see her towards the end.
    Benihana - Troy, MIResponded 3 days ago
    Thanks for the review, Alliyah! We're thrilled to hear that you had an amazing experience with your food and service at Benihana - Troy. We're sorry to hear that our service did not meet your expectations. We always aim to provide excellent service to all our guests and we're sorry we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope to see you again soon!

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  6. Shanell

    Detroit

    11 reviews

    5.0

    11 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My experience was Great! Everything was on point. I didn't have to ask for anything.
    Benihana - Troy, MIResponded 6 days ago
    Hey Shanell, thank you for taking the time to leave us this fantastic review! We're thrilled to hear that your experience at Benihana - Troy was on point and that you didn't have to ask for anything. We strive to provide excellent service to all our guests and your feedback is a testament to our efforts. We appreciate your kind words and look forward to serving you again soon!

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  7. OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on 10 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our waitress was amazing and our chief was phenomenal. Food was good, our waitress hit all points. Enjoyed our birthday celebration which was the reason why we were there. The staff came out and sang happy Birthday to the birthday boy. Great Service, Great Time.
    Benihana - Troy, MIResponded 6 days ago
    Dear Guest! Thanks for the feedback! We're thrilled to hear that you had a fantastic birthday celebration at Benihana - Troy. It's great to know that our team made your day memorable. We're also glad that you enjoyed our food and found our service to be excellent. We strive to provide an exceptional experience for all our guests. We look forward to serving you again soon!

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  8. latanya

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on 10 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience as always. Only thing, we didn’t get the birthday song..Everything was great
    Benihana - Troy, MIResponded 6 days ago
    Hey, Latanya! Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Benihana - Troy and that we could make your birthday celebration even more special. We're sorry for the oversight on the birthday song - we'll make sure to work on that. We look forward to your next visit. Thanks again!

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  9. Sylvia

    VIP

    Detroit

    9 reviews

    4.0

    9 reviews

    Dined on 8 December 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    The waitress was very slow and barely came to our table. I don’t know if she was new or what. The cook was excellent.
    Benihana - Troy, MIResponded on 10 December 2024
    Hey Sylvia! We're sorry to hear that you had a less than perfect experience with the service at our restaurant. We strive to provide all of our guests with excellent service and we regret that we fell short this time. We appreciate your feedback and will certainly use it to improve our service. We hope you'll give us another chance to impress you. Best, The Management Team at Benihana - Troy

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  10. Philip

    VIP

    Detroit

    26 reviews

    1.0

    26 reviews

    Dined on 7 December 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Loud and poor ventilation. Food quality was okay. Place is crowded and chaotic. Will not be back. 
    Benihana - Troy, MIResponded on 9 December 2024
    Hi Philip, We're truly sorry to hear about your experience at Benihana - Troy. We strive to provide our guests with a comfortable and enjoyable environment, and we apologize if you felt otherwise. We also take pride in our food quality, and we're disappointed to hear that it didn't meet your expectations this time. We appreciate your feedback as it helps us improve. We hope you'll give us another chance in the future to make it right. Best regards, The Management Team

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FAQs

Benihana - Troy, MI does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Troy, MI is rated 3.8 stars by 4013 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 60 times today

Order delivery or takeout

Google Map for Benihana - Troy, MI

1985 W. Big Beaver Road, Troy, MI 48084

Dining areas

Additional information

  • Cross Street
    Crooks
  • Area
    Troy
  • Hours of Operation
    Mon, Tue, Fri–Sun 11:00–23:00 Wed, Thu 11:00–22:00
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Free parking for Benihana guests
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Gluten-free Options, Vegan
  • Phone number
    (248) 649-6340
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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