Black Angus Steakhouse - Montclair

Review summary

1. R

   Rob

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was very pleasant to enjoy a dinner there very well done
   

   Is this helpful?

2. L

   Leo

   Orange County

   10 reviews

   3.0

   10 reviews

   Dined on 14 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Went for Valentine's Day lunch. Food was ok, although NY strip cut pretty thin (reminds me of breakfast steak at Ellis Island in LV. Service was mediocre, slow on refills, with little follow-up. The no offers accepted because it was Valentine's leaves one feeling a a bit taken advantage of - and yes I knew it going in but I still don't have to like it.
   

   Is this helpful?

3. K

   KATHERINE

   Orange County

   1 review

   4.0

   1 review

   Dined on 8 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   experience was fine nothing extraordinary had a reservation but still waited. 20 minutesFood was fine.
   

   Is this helpful?

4. M

   Monica

   VIP

   Los Angeles

   6 reviews

   3.0

   6 reviews

   Dined on 18 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The steak was cooked perfectly after I let them know it was a little too rare. The service was okay, nothing extraordinary. The food and quantity was a good value but there are improvements in quality. We were seated right away and it was a decent meal.
   

   Is this helpful?

5. F

   Fred

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a superb experience at this Black Angus. A nice quiet ambience, excellent service from our waiter Francisco and even more importantly the food was delicious! Everybody in our party was extremely satisfied.
   

   Is this helpful?

6. N

   Nazareth

   VIP

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined on 5 January 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was a decent meal. The steak was ok. The Wagon Wheel Sampler was the best. They were generous with their house wine too.
   

   Is this helpful?

7. K

   Karen

   Los Angeles

   1 review

   2.0

   1 review

   Dined on 5 January 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   My husband and I recently dined at Black Angus, and unfortunately, it was not a great experience. From the moment we were seated, it was clear that the waitress lacked proper training. She tried to take our order for drinks, appetizers, starters, and entrees all at once, which felt rushed. I politely asked for a drink with the appetizer first, as we weren’t in a hurry, but things didn’t improve from there. To begin with, the timing was off: the starter arrived at the same time as the appetizer. At this point, there was no bread on the table, and when I inquired about it, the waitress snapped that it was coming. It would have been nice if she had communicated more calmly and clearly. As for the food, I ordered the Prime Rib medium rare. The menu included a guide on steak doneness, but what I received was far from what I expected. The prime rib was overcooked, with a charred exterior. I had to point it out, and while the waitress took it back to the kitchen, the replacement was only slightly closer to medium rare—still not quite there and it lacked flavor. On top of that, the green beans were severely overcooked, which was disappointing. Lastly, the service was lacking in attentiveness—at no point did the waitress ask if I wanted another glass of wine, which was a missed opportunity. All in all, this was not the dining experience I had hoped for at Black Angus. I sincerely hope the staff receives further training to improve both service and food quality.
   

   Black Angus Steakhouse - MontclairResponded on 7 January 2025

   Thank you for your thoughtful review, Karen. We truly value your feedback and are sincerely sorry for the experience that left you dissatisfied. It's always our aim to ensure our guests have a memorable and enjoyable visit, with attentive service and meals cooked to perfection. We understand how important timing and quality are to your experience, and we're committed to addressing your concerns. Please provide your contact information directly on our website so we can reach you.
   

   Is this helpful?

8. V

   Vicki

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Experience was good. Will come back to this restaurant soon.
   

   Is this helpful?

9. B

   Bob

   VIP

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined on 29 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great food at a good price and service. I recommend them.
   

   Is this helpful?

10. P

    Patrick

    San Francisco

    1 review

    5.0

    1 review

    Dined on 28 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Great steaks, especially the bone-in ribeye. The decor is fair to middling and utilitarian. They do have a lot of video screens.
    

    Is this helpful?