Black Angus Steakhouse - Puyallup

Review summary

1. B

   Brian

   VIP

   Seattle

   23 reviews

   5.0

   23 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service! Thanks to Holley for taking good care of us. Left happy?
   

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2. M

   Michael

   San Antonio

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food cooked as ordered with good service and reasonable price. Server delivered and had us check whether the steak was cooked correctly.
   

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3. B

   Bernardo

   Seattle

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service and quality of food is superb. Pricey it is.
   

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4. T

   Tracy

   Seattle

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Our dinner was delicious!! We had a great night with the family!
   

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5. U

   Unique

   Hawaii

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Unfortunately the food wasn’t warm and the server ignored us. Two other parties came in after us and they were served before us and left before us. Our server barely paid us any attention. I had to get assistance from the hostess twice.
   

   Black Angus Steakhouse - PuyallupResponded 3 days ago

   Thank you for bringing this to our attention. Our goal is to provide warm meals and attentive service, and it's concerning to hear you experienced otherwise. We want to address your concerns and ensure a better experience in the future. Please provide your contact information directly at our website.
   

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6. M

   May

   Seattle

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We got the meal for two deal. All of the food was so delicious. The app, entree's, and dessert came out in a good pace. Our server wasn't overly energetic, but she was very nice. It was our first time there and we most definitely will be back soon to try the lobster mac & cheese!
   

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7. S

   Sandra

   VIP

   Seattle

   21 reviews

   4.0

   21 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A busy day, the service was somewhat slower than usual with food slow to arrive. Attention was paid to our birthday person. Overall, decent experience.
   

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8. D

   David

   Las Vegas

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The steak was cooked exactly how I asked, and the service was polite and attentive. For NYE I couldn’t have asked for much more. My only dissatisfaction was that I asked for broccoli as a side and only received 2 medium/small pieces that weren’t fully cooked. The restaurant was packed, and in all it was a great time with good friends.
   

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9. D

   Dee

   Las Vegas

   6 reviews

   2.0

   6 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food is mediocre… at 5:30, NO baked potatoes??? !! Steak was tough as shoe leather and poorly cooked, service was dismal and the lighting is way too bright. Noise level is also high. even with so many booths. Would not return and would not recommend.
   

   Black Angus Steakhouse - PuyallupResponded 4 days ago

   We’re sorry to hear about your experience, Dee. Providing quality food and a comfortable atmosphere is important to us, and we strive for excellence in service. We would like to address your concerns and improve your experience. Please share your contact information directly at our website for follow-up.
   

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10. M

    Mike

    Seattle

    2 reviews

    2.0

    2 reviews

    Dined 5 days ago

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 3

    We’ve been coming here for New years dinner with our grandkids for the past 4 years. Have always loved it. But this year the food was not good. Myself and my granddaughter got a steak that was so tough and chewy. She also got sautéed shrimp which was cooked far too long and was chewy as well. Plus I wanted a baked potato, only to find out there weren’t any. The waitress was the best part. Very friendly and apologetic. Probably will not go there next New Years.
    

    Black Angus Steakhouse - PuyallupResponded 4 days ago

    Mike, we appreciate your loyal visits over the years and are sorry to hear that this year's experience didn't meet your expectations. Our aim is to offer high-quality meals, and it's disappointing to learn about the issues with your steaks and sides. We're glad to hear our team member provided friendly service. We want to ensure future visits are enjoyable. Please provide your contact information directly at our website.
    

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