Black Angus Steakhouse - San Lorenzo

Review summary

1. E

   Elizabeth

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to waitperson Nicole for great service. The cheese bread was too well toasted.
   

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2. S

   Stephanie

   San Francisco

   1 review

   2.0

   1 review

   Dined on 25 January 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Our server was very busy. With reservations our dinner took two hours. We couldn’t get refills for drinks and had to ask a different server to order dessert. Food was just okay, my au gratin potatoes were almost cold. Not the best experience.
   

   Black Angus Steakhouse - San LorenzoResponded 6 days ago

   Thank you for sharing your experience, Stephanie. We strive to provide attentive service and regret that this was not reflected during your visit. Your feedback on the meal and service is truly valuable. We would like to make things right. Please share your contact information directly at our website.
   

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3. H

   Heidi

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 23 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent, food was delicious. Family dinner for birthday
   

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4. C

   Coellen

   San Francisco

   1 review

   5.0

   1 review

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   our server Christian was awesome. This was the best experience so far at this restaurant and the prime rib was excellent. Planning to go there again very soon. Great job.
   

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5. B

   Bill

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious as ever. We were seat promptly by the manager, waitress was friendly and professional.
   

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6. C

   CARLOS

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 13 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great waitress and service. Attentive AAAAAAAAAAAAA
   

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7. J

   Jessica

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined on 13 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food took about 45 minutes to get to us. When the food arrived, our food was cold, and it seemed like it was out sitting for a while. Our drinks never got refilled. I won't be returning very bad experience at this location.
   

   Black Angus Steakhouse - San LorenzoResponded on 14 January 2025

   We’re sorry to learn about your recent visit, Jessica. We strive to serve our guests promptly and ensure their satisfaction, and we're disappointed to hear that we missed the mark. Please share your contact information directly at our website so we can understand more about your experience and address your concerns.
   

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8. R

   Robert

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere is very comfortable and private with the booth seating. The food is great. The service is very good.
   

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9. J

   Jim

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Good food at reasonable prices, excellent staff, and nice atmosphere.
   

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10. J

    Joe

    VIP

    San Francisco

    20 reviews

    4.0

    20 reviews

    Dined on 11 January 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4

    We've been here many times, and always enjoyed it. The atmosphere is excellent, the food exceptional-always spot-on well prepared, and as usually overly generous servings. The only noticeable "experience" this visit of us, (2 patrons), of the 'latest' (01/10/2025) early (4PM) evening dinner, was what I'd call a misguidances of required servers for a Friday evening... in that there were only, from my observance, two attendant servers attempting to provide the normally exceptionally great service, normally experienced. There was even two occasions where a bartender interviended to see that tables were being 'serviced' well. I would still encourage anyone who hasn't yet to go there, visit, enjoy, and walk away "waddling" from too much "enjoyment". (and usually with take home leftovers). You will not be disappointed. We will be returning again. It's THAT GOOD!
    

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