Boathouse White Rock

Review summary

1. B

   Brent

   Vancouver

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We have been to the Boathouse a few times and always had a good experience but last night was subpar. We took a client out and we and he were pretty disappointed. The server was nice but at the end of our 4 course meal we still had untensils, dishes and hot sauce, and glasses from our first course. The food came out at a good pace but the 2 tenderloins were tough, the crab was cold and flavourless. The lobster tail was very very small and we did mention this to the server and he did bring two more, so that was nice. We spent about $1100.00 and it just wasn’t near as good as we had hoped.
   

   Is this helpful?

   Report
2. L

   Liz

   Vancouver

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was very slow to arrive due to a function downstairs, otherwise it was fine
   

   Is this helpful?

   Report
3. S

   Sheryl

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing. Vibe was amazing. Server!!! AMAZING! We actually tried to book at another location (our usual) but was limited and ended up here instead and what a pleasant surprise. The new drink/cocktail menu is sublime. Food was great - better than great. It was so hard to make up our minds but our server was so helpful. (Side note - a couple of people (different tables) needed mobility assistance and our server (same section) was the loveliest and so helpful - some of the most inclusive behaviour I have EVER seen!). And if you have room for dessert - you won't be disappointed. Best experience at a Boathouse yet!
   

   Is this helpful?

   Report
4. b

   brian

   VIP

   Vancouver

   14 reviews

   3.0

   14 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   I've posted my full review with Landry's (the parent company) at their request. Unfortunately I don't have it saved nor can I locate it as I sent it through their internal review program. In a nutshell, our meal was 50/50 for our party of 6 liking vs disliking. It felt very overpriced compared to similar restaurants in the area. The service was an absolute gong show. I learned it was a new server which would explain alot. I'm pretty sure it was 30 minutes by the time we sat down to when I actually was served my first drink - a plain and simple beer. The billing experience was a mess and took well over 15 minutes to sort out a $300 gift card to pay for a $300 meal plus tip. In the end, I just wanted to get the heck out of there, run away, and never come back. The overall vibe and decor of the 2nd floor where we sat was excellent. It was full and a nice overall atmosphere. It's a beautiful view looking out onto the water (near the window seats). While it's probably not the norm for service, but it was enough to have me avoid coming back other than for rooftop patio drinks on a hot summer day.
   

   Is this helpful?

   Report
5. M

   Mary Lou

   Vancouver

   34 reviews

   5.0

   34 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, great view, and friendly service. This is one of my favorite restaurants.
   

   Is this helpful?

   Report
6. J

   Janice

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great. Prawn cocktail not as fresh as it should be. One prawn was off very fishy. Drinks too small for value. Non alcoholic drinks were finished too quickly as the glasses were too small and too much ice. Very pleasant atmosphere and comfortable. Nice friendly staff. Easy access to washrooms. Definitely a return visit in the future.
   

   Is this helpful?

   Report
7. L

   Lorna

   Vancouver

   1 review

   4.0

   1 review

   Dined on 9 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The all in, fully rigged, was the best value. Starter, main, and dessert for $56
   

   • 

   Is this helpful?

   Report
8. H

   Harish

   Surrey

   6 reviews

   5.0

   6 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful setting with water views - outstanding service and quality of food !
   

   Is this helpful?

   Report
9. E

   Elsie

   VIP

   Vancouver

   103 reviews

   5.0

   103 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food at the Boathouse is always fresh, delicious and hot. I had a New York steak and it was cooked to perfection. My husband had a Thai prawn dish that was tasty. The wine list is not large but adequate and our server Tamara was great, friendly and personable. It's always good at the Boathouse!
   

   Is this helpful?

   Report
10. C

    Carla

    VIP

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on 1 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was perfect and we appreciate the Boathouse accommodating our business Christmas Dinner. The food was delicious and our waiter Keith went above and beyond to make sure everything was perfect! We will definitely be back!
    

    Is this helpful?

    Report