Boone Tavern

Review summary

1. M

   Marvin

   Richmond

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food was cold. Never got the spoon bread. Was here last year and it was 100% better. Was told that there was new chef this year. Food was the worst we have had. We may cancel our Christmas eve reservations.
   

   Is this helpful?

   Report
2. j

   jennifer

   Nashville

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Boone Tavern is always a lovely and beautiful experience. Our hostesses and servers were knowledgeable, friendly and polite. We enjoyed the traditional "chicken flakes" and the Cajun chicken which were both absolutely delicious. We appreciate everything that Berea College and Boone Tavern does for their students!
   

   Is this helpful?

   Report
3. R

   Rick

   Western KY

   2 reviews

   5.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great except for the very rude gentleman at the table next to use. I felt sorry for the waitress at their table. He was constantly berating the service and even talked to hostess about how disappointed he was. He used no discretion or tact at all. But we were very satisfied with or waiter. Jared did a great job, he even apologized for the comments this gentleman made. Thanks for great food and dining experience.
   

   Boone TavernResponded on 12 November 2024

   Thank you for sharing your experience, Rick! We're so glad to hear that Jared provided excellent service and that you enjoyed your meal. We apologize for the unfortunate situation with the guest at the neighboring table. It’s always our goal to create a welcoming and positive atmosphere for all guests, and we're happy to know that you had a great dining experience despite the disruption. We look forward to having you back soon! My best, A. Crowe Director of Sales and Marketing
   

   Is this helpful?

   Report
4. J

   John

   Cincinnati

   8 reviews

   4.0

   8 reviews

   Dined on 8 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Cool place. Great for a date night. I love the spoon bread.
   

   Boone TavernResponded on 12 November 2024

   Hi John, Thank you for the great review! We’re so happy to hear that you enjoyed your date night and our famous Spoon Bread. We look forward to welcoming you back for many more memorable evenings! Take care, A. Crowe Director of Sales and Marketing
   

   Is this helpful?

   Report
5. M

   Mary

   Louisville

   1 review

   5.0

   1 review

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious, generous portions. Gluten-free friendly. Delightful and knowledgeable staff.
   

   Boone TavernResponded on 12 November 2024

   Hi Mary, Thank you for your kind review! We're thrilled to hear you enjoyed the generous portions and that we were able to accommodate your gluten-free needs. It's wonderful to know our staff made a positive impact on your experience. We look forward to welcoming you back soon! Take care, A. Crowe Director of Sales and Marketing
   

   Is this helpful?

   Report
6. P

   Patty

   Cincinnati

   3 reviews

   1.0

   3 reviews

   Dined on 6 November 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Good not very good or hot. Very plain taste. Staff very friendly and courteous
   

   Boone TavernResponded on 12 November 2024

   Hi Patty, Thank you for your feedback. We're sorry to hear that the food didn't meet your expectations in terms of taste and temperature. While we’re glad our staff made a positive impression, we’ll take your comments to heart as we continue to improve our dining experience. We hope you'll give us another chance in the future. Take care, A. Crowe Director of Sales and Marketing
   

   Is this helpful?

   Report
7. S

   Scott

   Louisville

   6 reviews

   5.0

   6 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an iconic beautiful place. Boone Tavern has been a example of excellence since its beginning and still holds true to that standard. The dining experience is always to the highest levels of excellence. I am a Berea College Alumni and can say that Boone Tavern is one of the hallmark pillars of what is Berea College. Our server was very excellent. As always we had a great visit.
   

   Boone TavernResponded on 12 November 2024

   Hi Scott, Thank you for such a glowing review! We’re thrilled to know that Boone Tavern continues to represent excellence for you, especially as a Berea College alum. It’s wonderful to hear that your dining experience met high standards and that our team provided excellent service. We’re honored to be part of your Berea experience and look forward to welcoming you back for many more memorable visits. Thank you for your kind words! Take care, A. Crowe Director of Sales and Marketing
   

   Is this helpful?

   Report
8. D

   Dale

   Louisville

   1 review

   1.0

   1 review

   Dined on 26 October 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   I ordered the scallops. The food was very unappealing. I did not eat it.
   

   Boone TavernResponded on 12 November 2024

   Hi Dale, Thank you for your candid feedback. We're truly sorry to hear that the scallops and Caesar salad did not meet your expectations and that the dining experience fell short for both you and your partner. We strive to provide both exceptional quality and value, and we apologize for missing the mark during your visit. Your comments will be shared with our culinary team as we work to enhance our offerings. We hope you'll consider giving us another opportunity to provide a more enjoyable experience in the future. Sincerely, A. Crowe Director of Sales and Marketing
   

   Is this helpful?

   Report
9. D

   Don

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food in an historically significant location that was very nice yet comfortable. Great value for reasonable prices
   

   Boone TavernResponded on 12 November 2024

   Hi Don, Thank you for your kind words! We’re delighted you enjoyed the food and found value in the unique, historic charm of Boone Tavern. It’s wonderful to hear that the ambiance was both inviting and comfortable for you. We look forward to welcoming you back for another enjoyable experience! My best, A. Crowe Director of Sales and Marketing
   

   Is this helpful?

   Report
10. H

    Heather

    Louisville

    3 reviews

    3.0

    3 reviews

    Dined on 19 October 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    I sincerely hope the level of food quality raises to what it has been in the past. The last two dining experiences have been disappointing. I got the Ratatouille and it had no flavor. My husband's ribeye was of the same standard as a chain steakhouse at best. It saddens me, because of the renowned history of this beautiful establishment.
    

    Boone TavernResponded on 12 November 2024

    Hi Heather, Thank you for your honest feedback. We’re truly sorry to hear that your recent dining experiences have not lived up to the high standards you’ve come to expect from Boone Tavern. We take pride in our culinary heritage and are disappointed to hear that the ratatouille and ribeye did not meet those expectations. Please know that your comments are being shared with our culinary team, as we are committed to bringing our food quality back to the level our guests expect. Thank you for your valuable input, and we hope to restore your confidence in our dining experience on a future visit. My best, A. Crowe Director of Sales and Marketing
    

    Is this helpful?

    Report