Carter & Fitch

Review summary

1. d

   debbie

   London

   7 reviews

   2.0

   7 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We chose this venue as the website indicates Sunday lunch is available during all opening hours so we were disappointed to find it had ended at 5 when our table was booked for 6. When I arrived I stood at the bar for at least 10 minutes being ignored by several members of staff and only 1 seemingly serving drinks. After serving 3 men the man serving then went off to do other things leaving me slightly annoyed and having to ask if I could possibly have a drink. When we came to order our dinner I asked what was on Sunday roast only to be told this had finished an hour ago . I said that the website indicated it was available all day and was told it wasn’t his fault hmmm . He did give us a “ couple more “ minutes to pick something from the menu and was matter of fact when taking our order. The food was okay but the service needs much improvement. Needless to say I won’t be hurrying back
   

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2. D

   Duncan

   Newcastle

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the 3 course set meal - fantastic, good value too
   

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3. D

   David

   Italy

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Valentine’s night - The singer booked was too loud & played a poor choice of songs leave no chance of an intimate atmosphere. Food was average at best. As was the service. We’d dined there the previous night, which was spoilt by a loud group of men swearing & generally being loud. Management need to take note - neither scenario is ideal for a couple trying to have a pleasant, relaxing evening.
   

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4. g

   gary

   Newcastle

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Staff need to make sure they know about the food your ordering. We asked about food and told it was something totally diffarent to what we got. Good service and nice staff but need to know more on what food it is etc.
   

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5. d

   darrin

   Newcastle

   2 reviews

   5.0

   2 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was delicious overall, a couple of the side vegetables were luke warm but everything else was great and service was excellent.
   

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6. J

   Joanne

   Newcastle

   1 review

   3.0

   1 review

   Dined on 1 January 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We ordered the fish & chips. The food was was good but disappointingly was served on a tray lined with paper. The tray was uneven so moved around the table when you cut the fish, also the paper lining stuck to the fish & the paper lining wasn’t a practical serving plater for a meal that came with curry sauce! Still undecided if the food was worth the hassle we had tying to eat it.
   

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7. K

   Kathleen

   Newcastle

   2 reviews

   4.0

   2 reviews

   Dined on 31 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was very tasty and the wait was very short in time. Staff were very friendly and obliging. The bar area was a little cold in temperature
   

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8. E

   Emma

   Newcastle

   3 reviews

   5.0

   3 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food as always, service is always quick! Staff are very kind and friendly and always quick at getting you seated
   

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9. N

   Nathan

   Newcastle

   1 review

   1.0

   1 review

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My wife and I ordered Sunday roasts. Everything was pleasing apart from the Yorkshire puddings were freezing cold. They were replaced with new ones that again were cold. After making my point to one of the waitresses I was told that the chef advised that they are “supposed to come out cold and can be sent back to the kitchen to be warmed if required” what on earth? That is the most ridiculous thing I’ve ever heard. I’ve never ate a cold Yorkshire pudding in my life and if a chef believes that they should be served cold is certainly wrong in my eyes. Other than that the food was nice.
   

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10. C

    Chris

    County Durham

    1 review

    3.0

    1 review

    Dined on 27 October 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Good setting, normally fantastic food, this time we ordered fish and chips and the fish was very over cooked. Would have stayed for desert however this put us off for the future, did mention to both servers however not sure they were that interested
    

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