Catches Waterfront Grille

Review summary

1. T

   Tony VIP

   Tampa15 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Place was fairly empty. Sat around for 15 minutes at a table with numerous servers walking by, not one acknowledging. Eventually what we think might have been a manager asked if we had been helped yet and we said no, to which he said someone would be right there. Not sure how he knew, he never left the area we were sat in. Needless to say, we eventually had enough and got up to leave. On the way out the same gentlemen asked if everything was ok to which we said no, nobody stopped by and we weren’t going to wait around anymore. He said someone is coming again… This is the second time we have had poor service at this location.
   

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2. E

   Erica

   Tampa5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and service. Food was tasty, the only thing was that the shrimp was microscopic. They need to get bigger shrimp especially in a $27 dish, then the meal would be amazing. The server Lori was great. She was friendly and attentive.
   

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3. T

   Travis

   Tampa1 review

   1.0

   Dined on 2 April 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   We got the all you can eat fish and chips and the fish was over breaded and bland and the street corn was mushy and over cooked the waiter was polite but he service was horrible would take for ever to come back and fill our drinks and when he did return he apologized and said he forgot about us and that happened a few times also as he was walking away from collecting our payment took a look at the tip he was left and made a very rude and nasty remark loud enough For us to hear besides the food and service being horrible the scenery was amazing 2/5 stars we will not be going back not worth the money I spent
   

   Catches Waterfront GrilleResponded 3 days ago

   Travis, Our All You Can Eat Fish and Chips is one of out most popular special during the week, generally our Beer Battered Flounder Filets are cooked to perfection with just the right amount of seasoning. It is unfortunate that this was not the case during your visit. Rest assured, this issue will be discussed with our Chef De Jour and I will personally investigate your lack of service with our Front of House Management Team. Thank you for your feedback and making out team aware of these issues! -Michael Haas ( Manager Catches Waterfront/Rum River)
   

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4. T

   Teresa

   Chicago3 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The two times of shrimp and the scallops were out of this world great!
   

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5. T

   Tim

   San Francisco4 reviews

   5.0

   Dined on 26 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   absolutely great course came a little to close together other then that food was great
   

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6. G

   Greg

   New York City7 reviews

   4.0

   Dined on 26 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We ate outside on the patio. It was a very nice setting.
   

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7. J

   Jack

   Tampa1 review

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiter was exceptional. He was very attentive and offered very good suggestions to enhance our meal.
   

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8. M

   Margaret VIP

   Naples32 reviews

   3.0

   Dined on 12 March 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Had lunch on deck on a beautiful sunny Florida day. Food was relatively good Florida food. Service was horrendous. Probably worst service we’ve ever had at any restaurant and we eat out 3x a week. Server had to be asked 2-3 times for ice, sweetener etc. When asked after very long wait for appetizer if it was coming soon, he said he had put the order in. Didn’t say he’d check on it.
   

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9. G

   Geri

   Unspecified1 review

   5.0

   Dined on 10 March 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   We are seasonal, first time visitors. Excellent experience! We will definitely come back & recommend to friends & family in the area. Great service. (Thank you, Isabel!) Delicious food. We enjoyed a crab cake appetizer, stuffed flounder, blackened shrimp. Lovely sides of perfectly cooked green beans, rice pilaf, & very good coleslaw. Generous portions, always appreciated! We are definitely looking forward to leftovers. Good value. Great ambience. Beautiful facility. The weather was cloudy & cool, so we look forward to seating on the deck for our next visit.
   

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10. k

    karen

    New York City9 reviews

    5.0

    Dined on 8 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lori was an excellent waitress. Food was all very satisfying,
    

    Catches Waterfront GrilleResponded on 9 March 2025

    Karen, Thank you for you five star review! Lori is one of our best and we are glad you enjoyed your experience! We hope to see you again soon! -Michael
    

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