Catches Waterfront Grille

Review summary

1. R

   Robert

   Chicago

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   We used open table to book reservation for this past Saturday night , it was a soecisl event. Our hostess Alexis said, we don’t follow that, there’s either a table or not. We expressed it was a special event, and had requested waterfront. She said sorry not happening. We found two empty tables there and we were moved by our waitress Mia. She was very nice. Stuffed flounder was great, steak was horrible, overcooked, Charcoaled.wasn’t edible. Very sad at entire experience, a special night ruined
   

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2. S

   Sheri

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and fresh food! Wonderful. Will go back again!
   

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3. L

   Linda

   VIP

   Indiana

   37 reviews

   5.0

   37 reviews

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, great and friendly service and reasonable prices. All around winner for our party of 3.
   

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4. D

   Dave

   VIP

   New York City

   54 reviews

   4.0

   54 reviews

   Dined on 14 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Shelia was amazing. Atmosphere was great. Great choice of wines
   

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5. J

   James

   Tampa

   3 reviews

   1.0

   3 reviews

   Dined on 14 February 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   We love the view and all but the food was absolutely awful this Valentines Day evening. The lobster pasta special was so rubbery and hard I couldn't eat it and my husbands seafood pasta was the same, quite shocked that the server didnt notice we ate two bites and when asked if we wanted a take home box, we said absolutely NO.... it was a waste of $90 for a Valentines Day dinner I could have made at home for a quarter of the price and one that actually tasted a thousand times better.... such a disappointment as we love this restaurant and go there several times a month if not weekly during the summer..... I'm not sure if we will ever return as it was that bad.
   

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6. R

   Raymond

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was good, the kitchen was slow getting food out but it was Valentine's day. Wait staff were good.
   

   Catches Waterfront GrilleResponded on 15 February 2025

   Thank you for you understanding, Raymond. We appreciate you for choosing us for you Valentine's Day dinner! Come and see us again soon. -Catches Management
   

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7. T

   Tom

   Tampa

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Get a seat near the window looking out over the river. I’ve had a few items. It’s the third time I’ve been there and everything I’ve had has been great. Our waitress was extremely friendly and provide a great service. It’s a little pricey, but overall it’s very well worth it in the United States Good income
   

   Catches Waterfront GrilleResponded on 15 February 2025

   Thank you for you five star review, Tom! We are so happy to hear you enjoyed your Valentines Day dinner! -Catches Managment
   

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8. J

   Jay

   Minneapolis

   3 reviews

   5.0

   3 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very good, service was friendly and the view of the water was awesome!
   

   Catches Waterfront GrilleResponded on 15 February 2025

   Jay, thank you for your kind words and five star review! Please come back and see us again soon. -Catches Management
   

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9. W

   William

   VIP

   Tampa

   15 reviews

   5.0

   15 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service on a busy night. Food was very good and at a great price.
   

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10. W

    Wendy

    VIP

    Tampa

    4 reviews

    2.0

    4 reviews

    Dined on 8 February 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    The food was decent but the service was absolutely awful. Probably the worst service I have had at a restaurant in a very long time. Nobody came over to take our drinks for a long time. Then the drinks took forever- as did the main courses. Still not sure which server was ours since one server said we were the other server’s table. That server was nowhere to be found and seemed annoyed any time we needed something. Just a very slow, strange, weird, uncomfortable meal.
    

    Catches Waterfront GrilleResponded on 15 February 2025

    Wendy, We are very sorry to hear that you had such a bad experience. Our primary goal as managers is to ensure our guests receive service which leaves them feeling satisfied after their dinner. During your visit we obviously failed to reach this goal. We are an ever evolving concept at Catches Waterfront Grille and we appreciate you taking to time to illuminate issues we must address with our staff. If in the future you would like to discuss your experience in more detail please do not hesitate to reach out to any of our management team at 727.849.212, we will do everything in our power to make this right for you and any future customers. -Catches Management
    

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