Char Steak & Lounge

4.4

1489 Reviews

$50 and over

Steakhouse

Make a booking

2 people

21 Dec 2024

19:00

Booked 22 times today

Experiences are available.

Neighbourhood gem
Good for special occasions
Good for business meals

Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh seafood, and masterfully in-house crafted desserts.

Dining areas

Additional information

Dining style
Casual Elegant
Price
$50 and over
Cuisines
Steakhouse, Contemporary American, Wine Bar
Hours of Operation
Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
Phone number
(585) 241-7100
Website
http://www.charsteakandlounge.com/
Payment Options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual
Executive Chef
Chef Corey Rivers
Private party facilities
3 Private Spaces:East Ave Boardroom 18 guests Char Conference 10 GuestsChar Gallery 30 guestsAll with full AV capabilities

Location
550 East Avenue, Rochester, NY 14607
Area
Rochester
Cross Street
East Avenue/Strathallan Park
Parking details
The hotel boasts 120 parking spaces, along with plenty of on-street parking.
Additional
Gluten-free Options, Indoor Fireplace, Outdoor Firepit, Patio/Outdoor Dining

Experiences

New Years Eve 2025
US$125.00 per person
31 Dec 2024 only
3 Course Prix-Fixe Menu Taittinger Champagne Toast Chef Created Amuse Bouche Appetizer Choice of: * Shrimp Cocktail * Beet Carpaccio * Romaine Wedge ** Optional Foie Gras Course ** Entrée Choice of: - Filet with Truffle Butter Carrots & Robuchon Potato *Optional A-5 Supplement - Coq au Vin - Chilean Seabass, Lobster Nage - Vegetarian Gnocchi Dessert: Choice of: + Chocolate Espresso Pot du Creme + Key Lime Fruit Tart Prix-Fixe Menu $125pp Optional Wine Pairing $50pp
Knights Bridge Wine Dinner
US$175.00 per person
26 Feb 2025 only
Perfect Valentines Gift for your special someone, beat the crowds and join us the following wee for a special meal featuring the sun-kissed wines of Knights Bridge Winery from sunny Nights Valley in Sonoma County Wines: Sauvignon Blanc Chardonnay KB Red Blend Haggerty Road Right Bank Blend Cabernet Sauvingon Food Menu coming soon! Email brian.combs@hilton.com to get on the list to be the first to know about our next Wine Dinner. Payment for dinner plus tax and gratuity will be collected at the restaurant, credit card in Open Table is to secure the table.
Plumpjack Wine Dinner
US$250.00 per person
28 Jan 2025 only
If your not participating in dry January come beat the winter blues with the bold wines of Plumpjack & Cade & Odette. Wines (TBD Based on availability): Plumpjack Chardonnay Cade Sauvignon Blanc Adaptation Petit Sirah Plumpjack Syrah Cade Cabernet Sauvignon / Odette Cabernet Sauvignon / Plumpjack Cabernet Sauvignon Food Menu coming soon! Email brian.combs@hilton.com to get on the list to be the first to know about our next Wine Dinner. Payment for dinner plus tax and gratuity will be collected at the restaurant, credit card in Open Table is to secure the table.

What 1,489 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4

4.4 based on recent ratings

4.4Food
4.6Service
4.2Ambience
3.9Value

Noise • Moderate

Diners' Choice Awards

Finger Lakes
Best Service
Finger Lakes
Good for groups
Finger Lakes
Hot spot
Finger Lakes
Neighbourhood gem
Finger Lakes
Great for fine wines
Finger Lakes
Great for outdoor dining
Finger Lakes
Romantic
Finger Lakes
Good for special occasions
Finger Lakes
Lively

Review summary

AI-generated from verified diner reviews

Char Steak & Lounge offers a memorable dining experience with "excellent food" and "fantastic service." Perfect for date nights or special occasions, the restaurant is praised for its "great ribeye," "wonderful cocktails," and "impeccable service." While some dishes may vary, the extensive wine list and attentive staff shine.

1,489 Reviews

S
Stephanie
New York City
7 reviews
5.0
7 reviews
Dined 6 days ago
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Overall had a great night! Our service was top notch. We ordered 3 apps & dinners. The clam casino app was tasty BUT in several of the clams was either sand or shell which was very unpleasant. The cocktail menu was “in process of being changed from fall to winter menu” which we thought was strange as it is clearly mid-December. Other than that the food was great.
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W
Wendy
New York City
3 reviews
5.0
3 reviews
Dined on 13 December 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Justine was an excellent server. She was attentive and took care of a birthday surprise for my friend.
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B
Bobbi
New York City
3 reviews
3.0
3 reviews
Dined on 13 December 2024
1. Overall 3
2. Food 3
3. Service 5
4. Ambience 3
I had heard so much about this establishment. Looked for a place to enjoy lunch with my friend whilst downtown on errands. Food was simply okay. Lobster bisque was tasty, not the best recipe, but good, yet it was not hot merely lukewarm. Grill cheese sounded good. Again, not quite finished. Brie not melted through and oozing. No crunch to the grilled bread. Service was superb. The fact that staff stood at the table next to us folding napkins ruined the ambiance making us feel like we were back-of-house. Maybe dinner is another story, but I don't think I will be back anytime soon.
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OT
OpenTable Diner
New Orleans
1 review
2.0
1 review
Dined on 11 December 2024
1. Overall 2
2. Food 5
3. Service 4
4. Ambience 2
Overrated? Food was great. Servers were awesome. The place is a bit noisy and the tables were wobbly, which I don't expect in a high-end steakhouse. Reception was terrible. The receptionists were impolite and condescending -- never smiled, never even greeted me or welcomed me into their elite establishment. Treated me like I was interrupting them. Overall value as expected.
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C
Catherine
VIP
New York City
81 reviews
5.0
81 reviews
Dined on 10 December 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Food was delicious as always. And our waitress Alison was fun, knowledgeable and delightful !
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M
Mary
New York City
9 reviews
4.0
9 reviews
Dined on 7 December 2024
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
It’s a great restaurant in a great location. Our server was accommodating and the food was good as always. We made it to the theatre on time!
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J
John
London
2 reviews
1.0
2 reviews
Dined on 3 December 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 3
This was a huge dining disappointment. We were left waiting for our table that we had a reservation for because the receptionist gave it to a late coming party. The food was very expensive and not good. My steak that was ordered medium rare arrived very well done. It looked like a cinder on the plate. My dining partner had the same result. The drinks at the bar were good, but wickedly expensive, 54.00 for a martini, a glass of wine and a bourbon on the rocks.
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J
Jeff
New York State
411 reviews
3.0
411 reviews
Dined on 30 November 2024
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 1
Saturday night dinner with long-time friends. Wish we had gone somewhere else for dinner as the loud techno music -- picked by the bartender -- is unbecoming for a steakhouse. Request to speak with F&B manager went unfulfilled. Steaks were cooked properly but lacked flavor and were somewhat chewy. The mushrooms and baked potato were good. From now on we'll stick to going to Max Chophouse or Rare 3001 for steak dinners out in Rochester.
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M
Michelle
New York City
1 review
2.0
1 review
Dined on 30 November 2024
1. Overall 2
2. Food 2
3. Service 4
4. Ambience 4
The food was overpriced. We do not mind paying a premium price for good food however Charr did not deliver. Some of our food was cold. Service staff was very attentive.
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B
Betsy
Washington DC
7 reviews
5.0
7 reviews
Dined on 27 November 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Knowledgeable wait staff made narrowing dinner selections possible. Special requests honored. Able to sample wines to make a decision. Lots of variety on the menu making it possible for picky eaters to find something they liked.
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FAQs

Char Steak & Lounge is rated 4.4 stars by 1489 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

21 Dec 2024

19:00

Booked 22 times today

Experiences are available.

550 East Avenue, Rochester, NY 14607

Dining areas

Additional information

Cross Street
East Avenue/Strathallan Park
Area
Rochester
Hours of Operation
Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
Price
$50 and over
Cuisines
Steakhouse, Contemporary American, Wine Bar
Dining style
Casual Elegant
Dress code
Business Casual
Parking details
The hotel boasts 120 parking spaces, along with plenty of on-street parking.
Payment Options
AMEX, Discover, Mastercard, Visa
Executive Chef
Chef Corey Rivers
Additional
Gluten-free Options, Indoor Fireplace, Outdoor Firepit, Patio/Outdoor Dining

Website
http://www.charsteakandlounge.com/
Phone number
(585) 241-7100
Private party facilities
3 Private Spaces:East Ave Boardroom 18 guests Char Conference 10 GuestsChar Gallery 30 guestsAll with full AV capabilities

Char Steak & Lounge

Make a booking

Dining areas

Additional information

Experiences

New Years Eve 2025

Knights Bridge Wine Dinner

Plumpjack Wine Dinner

Menu

What 1,489 people are saying

Overall ratings and reviews

Diners' Choice Awards

Review summary

FAQs

How is Char Steak & Lounge restaurant rated?

Is Char Steak & Lounge currently accepting bookings?

Make a booking

Dining areas

Additional information