Char Steak & Lounge

4.4

1483 Reviews

$50 and over

Steakhouse

Make a booking

2 people

4 Dec 2024

21:30

Booked 12 times today

Experiences are available.

Good for special occasions
Fancy
Charming

Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh seafood, and masterfully in-house crafted desserts.

Dining areas

Additional information

Dining style
Casual Elegant
Price
$50 and over
Cuisines
Steakhouse, Contemporary American, Wine Bar
Hours of Operation
Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
Phone number
(585) 241-7100
Website
http://www.charsteakandlounge.com/
Payment Options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual
Executive Chef
Chef Corey Rivers
Private party facilities
3 Private Spaces:East Ave Boardroom 18 guests Char Conference 10 GuestsChar Gallery 30 guestsAll with full AV capabilities

Location
550 East Avenue, Rochester, NY 14607
Area
Rochester
Cross Street
East Avenue/Strathallan Park
Parking details
The hotel boasts 120 parking spaces, along with plenty of on-street parking.
Additional
Gluten-free Options, Indoor Fireplace, Outdoor Firepit, Patio/Outdoor Dining

Experiences

New Years Eve 2025
US$125.00 per person
31 Dec 2024 only
3 Course Prix-Fixe Menu Champagne Toast Chef Created Amuse Bouche Appetizer: Choice of 1 ** Optional Supplemental Course ** Caviar or Truffle Entrée: Choice of 1 Dessert: Choice of 1 Prix-Fixe Menu $125pp Optional Wine Pairing $50pp
Shell x Char Collab Dinner
US$300.00 per person
19 Dec 2024 - 21 Dec 2024
Shell Restaurant & Char Steak & Lounge Chef Cruz Nieves is the founder and executive chef behind Shell. With nearly 20 years of industry experience, Nieves' culinary journey has taken him through prestigious kitchens such as Del Posto and Gabriel Kreuther in New York, NY, as well as Rella and Snug Harbor in Rochester, NY. Experience Chef Cruz working hand-in-hand with the Char Culinary & Beverage Team to deliver a pairing dinner you simply cannot miss. 7+ Courses each will be paired with wines. Gather at Hattie's at 6pm and Dinner will commence at 6:30pm in the City View Ballroom. Dinner will conclude around 9pm and after dinner drinks will be available in Hattie's. Payment Plus Tax and Gratuity will be collected after dinner.

What 1,483 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4

4.4 based on recent ratings

4.4Food
4.6Service
4.3Ambience
3.9Value

Noise • Moderate

Diners' Choice Awards

Finger Lakes
Best Service
Finger Lakes
Innovative
Finger Lakes
Good for groups
Finger Lakes
Hot spot
Finger Lakes
Neighbourhood gem
Finger Lakes
Great for fine wines
Finger Lakes
Great for outdoor dining
Finger Lakes
Romantic
Finger Lakes
Good for special occasions
Finger Lakes
Lively

Review summary

AI-generated from verified diner reviews

Char Steak & Lounge offers a memorable dining experience with "excellent food" and "fantastic service." Perfect for date nights or special occasions, the restaurant is praised for its "great ribeye," "wonderful cocktails," and "impeccable service." While some dishes may vary, the extensive wine list and attentive staff shine.

1,483 Reviews

J
John
London
2 reviews
1.0
2 reviews
Dined 2 days ago
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 3
This was a huge dining disappointment. We were left waiting for our table that we had a reservation for because the receptionist gave it to a late coming party. The food was very expensive and not good. My steak that was ordered medium rare arrived very well done. It looked like a cinder on the plate. My dining partner had the same result. The drinks at the bar were good, but wickedly expensive, 54.00 for a martini, a glass of wine and a bourbon on the rocks.
Is this helpful?
J
Jeff
New York State
406 reviews
vip
3.0
406 reviews
Dined 5 days ago
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 1
Saturday night dinner with long-time friends. Wish we had gone somewhere else for dinner as the loud techno music -- picked by the bartender -- is unbecoming for a steakhouse. Request to speak with F&B manager went unfulfilled. Steaks were cooked properly but lacked flavor and were somewhat chewy. The mushrooms and baked potato were good. From now on we'll stick to going to Max Chophouse or Rare 3001 for steak dinners out in Rochester.
Is this helpful?
M
Michelle
New York City
1 review
2.0
1 review
Dined 5 days ago
1. Overall 2
2. Food 2
3. Service 4
4. Ambience 4
The food was overpriced. We do not mind paying a premium price for good food however Charr did not deliver. Some of our food was cold. Service staff was very attentive.
Is this helpful?
B
Betsy
Washington DC
7 reviews
5.0
7 reviews
Dined on 27 November 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Knowledgeable wait staff made narrowing dinner selections possible. Special requests honored. Able to sample wines to make a decision. Lots of variety on the menu making it possible for picky eaters to find something they liked.
Is this helpful?
M
Michael
Poconos
3 reviews
4.0
3 reviews
Dined on 24 November 2024
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
As usual a good experience with great tasting food. Unfortunately my strip steak was closer to well than the medium it was supposed to be. This seems to be a recurring problem from a restaurant that hangs its reputation on their steaks
Is this helpful?
S
Stacie
San Francisco
2 reviews
vip
2.0
2 reviews
Dined on 3 November 2024
1. Overall 2
2. Food 2
3. Service 5
4. Ambience 2
Breakfast buffet ends at 11am on a Sunday? Food came out ice cold
Is this helpful?
R
Richard
New York City
1 review
3.0
1 review
Dined on 1 November 2024
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
It was OK, Expensive for what you get thou. Bread was basic, Asparagus was large, Meat was cooked nicely but didn't have a lot of flavor. Loud at the time we were there, hard to hear.
Is this helpful?
R
Randy
Upstate NY
1 review
4.0
1 review
Dined on 23 October 2024
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 2
The service was a 5 star experience which we’ll remember for a very long time. The team who served us was very good and attentive to our needs. The only issue was the noise level hearing other customers conversations in a small dining space.
Is this helpful?
M
Melinda
New York City
15 reviews
5.0
15 reviews
Dined on 18 October 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 4
Our waiter mark MADE the experience! He was very knowledgeable about all food/drinks. Made jokes with the kids. Just made it a good time! I got the 8oz filet cooked perfect with the au poivre sauce it was delish. Calamari was crisp and amazing. Def will be back
Is this helpful?
C
Colin
New York City
1 review
5.0
1 review
Dined on 17 October 2024
1. Overall 5
2. Food 5
3. Service 4
4. Ambience 5
The gentleman who seated us was absolutely amazing. Great conversation as well as attention to detail. We had two servers a male and female pair who were also amazing and the filet mignon was soft enough to cut with a fork and delicious
Is this helpful?

FAQs

Char Steak & Lounge is rated 4.4 stars by 1483 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

4 Dec 2024

21:30

Booked 12 times today

Experiences are available.

550 East Avenue, Rochester, NY 14607

Dining areas

Additional information

Cross Street
East Avenue/Strathallan Park
Area
Rochester
Hours of Operation
Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
Price
$50 and over
Cuisines
Steakhouse, Contemporary American, Wine Bar
Dining style
Casual Elegant
Dress code
Business Casual
Parking details
The hotel boasts 120 parking spaces, along with plenty of on-street parking.
Payment Options
AMEX, Discover, Mastercard, Visa
Executive Chef
Chef Corey Rivers
Additional
Gluten-free Options, Indoor Fireplace, Outdoor Firepit, Patio/Outdoor Dining

Website
http://www.charsteakandlounge.com/
Phone number
(585) 241-7100
Private party facilities
3 Private Spaces:East Ave Boardroom 18 guests Char Conference 10 GuestsChar Gallery 30 guestsAll with full AV capabilities

Char Steak & Lounge

Make a booking

Dining areas

Additional information

Experiences

New Years Eve 2025

Shell x Char Collab Dinner

Menu

What 1,483 people are saying

Overall ratings and reviews

Diners' Choice Awards

Review summary

FAQs

How is Char Steak & Lounge restaurant rated?

Is Char Steak & Lounge currently accepting bookings?

Make a booking

Dining areas

Additional information