Charcoal Venice

Review summary

1. C

   Camila

   San Francisco5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was AMAZING! From appetizers to dessert, everything was delicious.
   

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2. a

   andrew

   Louisville71 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely killer beef cooked over charcoal. Same for yhe lamb chops, exceptional. Service was polite, and staff was great. I had to contact them because of a flight delay and they were very accommodating. Inventive cocktails and a fairly priced solid wine list. One note, it’s small (ie Parisian bistro) so you could drive right by it! 5 stars
   

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3. K

   Kim

   Los Angeles1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   First time here was great. Second time the service was inattentive and, as noted by another reviewer, the food came out cold. Very surprising for a Michelin starred restaurant.
   

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4. J

   Justine VIP

   Greater Boston7 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We arrived right on time for our reservation and the hostess said our table isn’t ready yet. We waited 30 minutes before a table opened up and the hostess wasn’t apologetic about it at all. She was actually quite rude when we asked for an update. With a reservation, no one should have to wait 30 minutes, and if they do, the staff should find a way to make it right. When we sat down, our server didn’t come to our table for a very long time. Someone asked if we wanted water and never came. Regardless, when our server finally came, he was super nice and attentive. The food was very very good - we’ve been here many times and that’s why we keep coming back. Service was slow (ordering dessert added 45 minutes to our dining experience for example), but all the bus boys and our server were really nice so we can’t fault them. Overall, great food and nice service, except for the hostess and the absurd wait time for our reservation.
   

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5. d

   dorit

   Los Angeles20 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I was there many time The food was not as good as it was before We ordered the ribeye steak. It came cold The heat it’s up it was dry and no flavor . Overall, we were very disappointed .
   

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6. S

   Shahryar VIP

   Los Angeles112 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Pleasant experience with good food and friendly service
   

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7. OT

   OpenTable Diner VIP

   Los Angeles5 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food is good, but the service was a little lacking. It was definitely not what you would expect from a Michelin star rated restaurant. 
   

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8. K

   Kevin

   Los Angeles2 reviews

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything is delicious, especially the short rib and the cabbage.
   

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9. TL

   TracyL VIP

   San Francisco15 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great however it took a while to be served.
   

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10. C

    Charles

    San Francisco1 review

    4.0

    Dined on 23 February 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    This is our 3rd time at Charcoal Venice and the food is what always brings us back and didn't disappoint per usual. Service was a bit hit or miss this time around. Very slow waits to order and receive drinks. I had to ask about the status a couple of times during the meal. I understand that the place was busy but not any worse than the other times I've been there and the service was much better previous times
    

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