Charley G's Seafood Grill

Review summary

1. G

   Glenn

   New Orleans

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was excellent, atmosphere was perfect.
   

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2. J

   John

   New Orleans

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional. Food is always great. Our server was outstanding. Live piano background music from the bar created great ambiance. Perfect anniversary dinner. Sunday evening the restaurant is not packed -highly recommend.
   

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3. J

   JACQUELYN

   San Antonio

   7 reviews

   vip
   3.0

   7 reviews

   Dined on 12 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Place is located in a nice area of town. Very clean and classy at first sight. Piano music was a nice touch. It was my birthday. After reading reviews about birthday perks my husband booked the reservation and we made the drive from Houston. Both servers wished me a happy birthday but no perks. Although I saw 3 other tables with anniversary cards and they even sang happy birthday to another party. Maybe we didn’t look the part🤦‍♀️🤦‍♀️🤦‍♀️ we saw the kitchen manager or maître d’ Whomever he was serve the food to each of the tables that were around us when it came out. He asked each of the customers if everything looked OK and if he could bring them anything else before leaving their table. I was wondering why he did not give us the same service. He did not even greet our table at any time during our service. With that being said The aged ribeye was thin way over priced! We have definitely had better. My husband and I shared as it was 16 oz. Our steak was cut in half although I distinctly asked them not to so that we didn’t lose the integrity of the steak or the juices. Sides did come out very hot and tasty. Dessert was offered to each table beside us and in front of us. The server came out with a example board for each of them. When it came to us, he walked up to the table and said “you don’t want any dessert do you?” Talk about Wow! I was blown away! Why did we not receive the same customer service as the other tables. Kind of makes us wonder. This was not the best experience for my birthday to say the least. We did not feel welcome at all, which is sad. We drove all the way from Houston for the experience. We will definitely not be back.
   

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   Charley G's Seafood GrillResponded on 15 November 2024

   Jacquelyn, our team at Charley G's wants to sincerely apologize for your dining experience last week. We so appreciate you sharing your feedback with us! You took the time to travel from Houston to celebrate your special day, and our team did not deliver the fantastic experience we always strive to give our guests. Our management and ownership wants to make this right, and send you a gift card to use on your next visit to Lafayette. Please let us know a good address to send it to! Thank you again for taking the time to let us know about your experience!
   

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4. M

   Michael

   Baton Rouge

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best fish dish I’ve had in years. Service was well done.
   

   Charley G's Seafood GrillResponded on 11 November 2024

   Hi Michael, thank you for your fantastic review! We are so glad you enjoyed our catch and service. We hope you return again soon!
   

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5. T

   Ted

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service, and fun as always! Music was just the right touch for our birthday celebration!
   

   Charley G's Seafood GrillResponded on 11 November 2024

   Hi Ted! Thank you for celebrating your birthday with us! We are always so glad to hear when we are guest's choice for special celebrations. Our team looks forward to welcoming you back on your next visit!
   

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6. C

   Chris

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible. No other words. Server Hody was the best. Truly incredible experience
   

   Charley G's Seafood GrillResponded on 4 November 2024

   Chris, thank you for your incredibly kind review! We are thrilled to know that you loved every minute of your experience. Getting feedback like this is so important to our team! Thank you again for sharing, and congratulations on your anniversary!
   

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7. S

   Sylvia

   New Orleans

   20 reviews

   vip
   5.0

   20 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The fish special of the evening was absolutely delicious. And, we love the duck gumbo with a deviled egg, and, of course, the wedge and Caesar salads. The service was great and we particularly enjoyed the live music. Thank you!
   

   Charley G's Seafood GrillResponded on 5 November 2024

   Hi Sylvia! Thank you so much for your five star review! We are so thrilled to hear you enjoyed all your courses and the atmosphere at Charley's. We hope you return to visit again soon!
   

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8. A

   Austin

   Baton Rouge

   13 reviews

   vip
   3.0

   13 reviews

   Dined on 1 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   I normally have a great dinner at Charlie G’s. However this time the crab cakes did not taste fresh at all. Additionally, the steak I got was not up to the Charlie G quality either. Meat was tougher than usual.
   

   Charley G's Seafood GrillResponded on 4 November 2024

   Hi Austin, thank you so much for sharing your review with us! Could you give us a little more information on your dining experience? Were your crab cakes hot? Could you share more about the steak as well? We'd like to make sure we can take your feedback into consideration for ways we can improve! Thank you again for letting us know about your experience with us at Charley G's.
   

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9. T

   Tom

   Charlotte

   14 reviews

   vip
   5.0

   14 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice decor and great ambiance. We had live piano music during dinner. Varied menu. Good upscale drinks and main dishes. Excellent staff.
   

   Charley G's Seafood GrillResponded on 28 October 2024

   Hi Tom, thank you so much for your kind words! We are so glad you enjoyed your experience with us at Charley G's! We look forward to welcoming you back on your next visit!
   

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10. TG

    TimG

    Seattle

    23 reviews

    vip
    5.0

    23 reviews

    Dined on 14 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Terrific meal with creative menu options. The redfish I had was one of the best fish dishes that I've ever had. And even better was the staff, and in particular our server Connor. He was knowledgeable, attentive and accurate with everything we ordered without writing it down. We're frequent travellers and have enjoyed great food experiences around the world, and Charley G's ranks right at the top.
    

    Charley G's Seafood GrillResponded on 17 October 2024

    Hi Tim! Thank you so much for sharing your dining experience with us! We are thrilled to know that Connor took care of you and made your experience a memorable one. Our team looks forward to welcoming you back on your next visit!
    

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