Chima Steakhouse - Charlotte

Review summary

1. S

   Samuel

   Charlotte

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved not only the food, the experience and the drinks but our server Alec truly made our night, he was attentive, always made sure we had what we wanted and sent multiple special request in for us. What a legend among servers!
   

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2. C

   Cheyenne

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing! The staff was amazing! The steaks were so juicy and tender, the flank steak and the Cajun ribeye were phenomenal! The smoked cheese with chimichurry was over the top! The salad bar has great options. The cinnamon pineapple was the cherry on the top! The crème brûlée and the sundae were amazing. We had a wonderful celebration dinner with absolutely zero complaints!
   

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3. M

   Meg

   Charlotte

   30 reviews

   2.0

   30 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   For the price paid we will go somewhere else in the future.
   

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4. O

   Oleksii

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chris and Jacob were our servers. Service,ambience,food from both grill and salad bar are perfect as always. Favourite restaurant in the city.
   

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5. C

   Camila

   Charlotte

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing! Server was kind and niece. Wonderful experience
   

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6. T

   Todd

   Charlotte

   2 reviews

   2.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   For the price point, I would expect a better sanitation grade and the staff not filling up the water pitchers in the men's room. Update: I received a call from the restaurant explaining that the staff used identical pitchers in the men's room to fill flower vases for a party, but those pitchers were not used to fill glasses at tables.
   

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7. J

   John

   Charlotte

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always delicious, always elegant. Love Chima, it’s a must-try in Charlotte for a date night or a nice family dinner. Definitely in the $$$-$$$$ range, expect around $200 for a date night. The only thing I noticed on the negative side was our plates looked like they had some streaks/water marks which made them appear a little dirty.
   

   Chima Steakhouse - CharlotteResponded 7 days ago

   Hi John, Thank you for your wonderful feedback! We’re thrilled to hear that you always find Chima delicious and elegant, and that we’re a go-to spot for your date nights and family dinners. Your observation about the plates is greatly appreciated—we’ll make sure to address this with our team to ensure every detail of your experience is impeccable. Thank you so much for visiting Chima Steakhouse Charlotte, and we look forward to welcoming you back soon!
   

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8. A

   Ashley

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   While you call the noise level energetic, my family called it disturbing. For an up scale restaurant, it’s just too noisy. It’s hard to have conversations. Food and service was very good. However, just trying to get to the bathroom is an adventure. People hanging out on the stairs, made for an obstacle course.
   

   Chima Steakhouse - CharlotteResponded 7 days ago

   Hi Ashley, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the food and service during your visit, but we’re truly sorry to learn that the noise level and stairway conditions detracted from your experience. We value your input and will work with our team to address these concerns, as we aim to create a comfortable and enjoyable atmosphere for all our guests. Thank you so much for visiting Chima Steakhouse Charlotte.
   

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9. T

   Tiffany

   Charlotte

   1 review

   5.0

   1 review

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was all tht,,, i made reservations for my brothers gf, for her birthday since last year her whole family, got sick, so this year they all celebrated together and enjoyed every minute of it, including me joining in on the phone,,,❤️👍🏾, thank the restaurant, so much
   

   Chima Steakhouse - CharlotteResponded on 13 December 2024

   Hi Tiffany, we’re so happy to hear your family could celebrate this special occasion together this year. It means a lot to us that we could help make it memorable. Thank you so much for visiting Chima Steakhouse Charlotte.
   

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10. N

    Natasha

    Charlotte

    1 review

    5.0

    1 review

    Dined on 11 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    The experience was amazing as always. But the waiter seemed as he was rushing and kept skipping our table to check on us. Not very friendly
    

    Chima Steakhouse - CharlotteResponded on 12 December 2024

    Hi Natasha, thank you for your loyalty and kind words about your overall experience. We’re truly sorry that the service wasn’t as attentive as it should have been. Your feedback helps us improve, and we hope to provide flawless service during your next visit. Thank you so much for visiting Chima Steakhouse Charlotte!
    

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