Cluny

Review summary

1. H

   Holly

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a sure bet, never disappoints. Memorable meal every time
   

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2. W

   Winnie

   Toronto

   9 reviews

   vip
   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely spacious space with ample of room for kids and babies. Super accommodating and amazing food. Highly recommend!
   

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3. B

   Bill

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The French onion soup was fantastic as usual. The Branzino and Cod dishes were delicious. I liked the way the cod was wrapped in parchment paper and presented by the server.
   

   ClunyResponded today

   Bill, thank you so much for your kind words. We do our best to deliver on delicious food and drinks so we are so happy to know you were able to experience such a great time with us! We look forward to your next visit so we can blow you away all over again! All the best, Stuart K.
   

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4. J

   Joanna

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, incredible service and an overall fantastic time to share a special day with friends.
   

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   ClunyResponded today

   Thank you for visiting our restaurant Joanna and for providing us with your feedback. We are happy to hear that you enjoyed our food and incredible service and that you had a fantastic time. Come back soon, we look forward to impressing you all over again. Best Regards Stuart K.
   

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5. A

   Angela

   Toronto

   1 review

   vip
   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Our waiter was not attentive at all, he came to our table once to take our order and had the biggest attitude. Our food came cold.
   

   ClunyResponded 1 day ago

   Thank you for dining at Cluny Bistro, and providing us with your feedback. We’re very sorry to hear that your server was not attentive and that our food came out cold. Please know, we take great pride in delivering outstanding, friendly customer service, so we're quite surprised to hear your experience was anything less than outstanding. For the future, please know that although it can feel awkward at first, we actually encourage guests to speak to a manager about any concerns they have during their visit so we have the opportunity to turn things around in the moment. Please know we do take your feedback seriously and will pass it along. That being said, we hope you give us another chance to demonstrate the 5-star experience you deserve. Best Regards, Stuart K.
   

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6. GG

   GwenG

   Toronto

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Anniversary
   

   ClunyResponded today

   Thank you for taking the time to review our restaurant, Gwen. We are happy to hear that you enjoyed your overall experience, although are disappointed that the tacos didn't quite hit the mark for you. We hope you will give us another chance to make your next visit more memorable. All the very best, Stuart K.
   

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7. G

   Gordon

   Toronto

   20 reviews

   vip
   4.0

   20 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Being in the middle of a tourist area I was surprised at how good the food was. Our group had the Cornish chicken, Steak Frite, and the burger. All were good the burger was excellent. It is also a very nice restaurant inside.
   

   ClunyResponded today

   Thank you for your kind words Gordon. We are happy to hear that you enjoyed our food as well as the inside of our restaurant. Please come back any time to try more of our delicious menu. Best Regards Stuart K.
   

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8. C

   Christine

   Toronto

   37 reviews

   vip
   5.0

   37 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was spectacular! As was the food and ambiance THANK YOU!
   

   ClunyResponded today

   Thank you so much for your kind words Christine. We are delighted to hear that you found our service as well as our food and ambiance to be spectacular. We look forward to your next visit so that we can blow you away all over again. Kind Regards Stuart K.
   

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9. t

   tara

   Saskatoon

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favourite restaurants. Food was gorgeous as was the service and atmosphere
   

   • 

   ClunyResponded today

   Tara, we’re thrilled to hear you had an amazing experience! Thank you for your kind words and for taking the time to leave a review. We can’t wait to welcome you back for more tasty dishes! All the best, Stuart K.
   

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10. M

    Margarita

    Toronto

    2 reviews

    vip
    3.0

    2 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5

    We’ve always loved Cluny, but unfortunately, this visit fell short of expectations. One issue was black spots in all of our water, though they were replaced once we pointed it out. However, the service left much to be desired. It took a long time for the waters to be changed, and for a restaurant at this price point, a higher level of service is expected. Towards the end of our meal, we felt rushed, which really detracted from the experience. Our server repeatedly asked to clear plates that we were still working on, making it clear they wanted us to leave. This is not the kind of dining atmosphere we expect or enjoy.
    

    ClunyResponded today

    Margarita, thank you for providing us with your review. While we are happy to hear that you returned to dine with us, we are disappointed that our service failed to hit high this time around, You should not have had to wait as long as you did for the water to be changed and for that we do apologize. We take great pride in providing our guests with 5-star service that starts from the moment you walk in. We would love to encourage you to let us create a better experience for you in the future, should you choose to dine with us again. Best Regards Stuart K..
    

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