Connors Steak & Seafood - Cool Springs

Review summary

1. B

   Beth

   Nashville

   7 reviews

   3.0

   7 reviews

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 1

   We came a couple for a nice dinner. We were seated in the big, cold, ugly, loud room with 4 huge families with kids. Our table wasn’t level and service rushed to order and slow to receive. We had a reservation and the main dining room wasn’t full.
   

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2. S

   Susan

   Nashville

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Salad had previously frozen hard boiled eggs which were rubbery and tasteless. Told the server but management never came to apologize and I was charged full price for the salad.
   

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3. D

   Dennis

   VIP

   Nashville

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Ryan was very cordial and he made our dining experience a pleasant one. Our food was the correct temperature and tasted very good. Ryan made sure our tea glasses were refilled in a timely manner. Connor’s is one of the real gems in Franklin.
   

   Connors Steak & Seafood - Cool SpringsResponded 5 days ago

   We’re grateful to hear Ryan provided such an inviting dining experience, Dennis, and that your meal was enjoyable. Your appreciation for our team and our spot in Franklin is highly valued. We hope to host you again soon!
   

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4. M

   Michael

   VIP

   San Francisco

   9 reviews

   4.0

   9 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Dinner was very good service wasn’t great. Took a very long time to get our drinks but overall was a good experience. We were celebrating something for my son but wasn’t offered desert which was a first. We have dined here for years and always have done a great job but this time not so much.
   

   Connors Steak & Seafood - Cool SpringsResponded 5 days ago

   We're pleased to hear you enjoyed dinner, Michael. It's our goal to provide superior service, and we're grateful for your feedback. We hope to make your next visit as excellent as your past experiences.
   

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5. C

   Candace

   Nashville

   17 reviews

   5.0

   17 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great experience as always. Food never disappoints!
   

   Connors Steak & Seafood - Cool SpringsResponded 1 day ago

   Thank you, Candace! We're glad to hear that your dining experience was excellent and that the food continues to impress. We look forward to welcoming you back soon!
   

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6. H

   Heather

   Nashville

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and incredible food. The steaks were perfectly cooked.
   

   Connors Steak & Seafood - Cool SpringsResponded 6 days ago

   Thank you, Heather, for your wonderful feedback about our excellent service and incredible food. We're thrilled to hear that you enjoyed the steaks and hope to welcome you back for another superior dining experience soon!
   

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7. A

   Ann

   San Francisco

   1 review

   3.0

   1 review

   Dined on 20 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   First time at Conner’s as a Christmas experience with a friend. Thin and very over-cooked steaks for what was ordered, fake bacon on the salad, weird green herbed butter for the bread. Excellent service with a wonderful waitress. Quiet atmosphere, but not really the steakhouse experience we were seeking.
   

   Connors Steak & Seafood - Cool SpringsResponded 6 days ago

   Thank you, Ann, for choosing to dine with us for your Christmas outing. We're glad you appreciated the service and quiet ambiance. Your feedback about the steak, salad, and bread is important to us. Please contact us through our website, reference your review on OpenTable, and let us make things right.
   

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8. R

   Ron

   Tallahassee

   14 reviews

   5.0

   14 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second time dining here when coming to Franklin, TN. Nice ambiance, and the service was great! I had an amazing traditional ribeye steak perfectly prepared with creamed spinach and loaded backed potato. My wife had and awesome Seabass topped with crab meat (which I sampled!). The roasted honey glazed Brussell sprouts were a fantastic surprise. We'll definitely return, but most excited that they're opening a location in our hometown of Tallahassee!
   

   Connors Steak & Seafood - Cool SpringsResponded 7 days ago

   It's fantastic to hear you enjoyed your dining experience with us, Ron! We're so glad that the ribeye and Brussels sprouts impressed you. Exciting times ahead as we expand to Tallahassee! Looking forward to welcoming you back soon.
   

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9. D

   Doug

   Nashville

   13 reviews

   4.0

   13 reviews

   Dined on 18 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Warm and pleasant atmosphere for family, office gathering, date night, anniversaries, or other special occasions. We'll rounded menu. Portion sizes are average to above average. Dessert menu pricey for the portion size.
   

   Connors Steak & Seafood - Cool SpringsResponded on 18 December 2024

   A warm thanks to you, Doug, for your kind words about our inviting atmosphere and diverse menu. We're glad you found the portion sizes satisfying. Your note on desserts is appreciated. We look forward to welcoming you for more memorable occasions!
   

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10. l

    larry

    VIP

    Nashville

    25 reviews

    5.0

    25 reviews

    Dined on 16 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really good lunch and servers are all wonderful. Good price
    

    Connors Steak & Seafood - Cool SpringsResponded on 17 December 2024

    We're happy to hear you enjoyed your lunch and found our team wonderful. Thank you for sharing your experience with us!
    

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