Copper Grouse - Taconic Hotel

Review summary

1. C

   Charles

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We love the food and the beverages. Patrick is a fantastic bartender and always makes you feel welcome and special. We love the Copper Grouse……. The new chef has transformed the menu. Fantastic experience
   

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2. A

   Ann

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely holiday dinner at a beautiful place! Dinner was delicious!
   

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3. P

   Patricia

   VIP

   New York City

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely Christmas eve meal. Food and service were terrific.
   

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4. T

   Thomas

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a Christmas Eve dinner at the Copper Grouse. The drink and dinner choices were varied and we each saw a number of items we would enjoy. The cheese board was tasty as was the arancini appetizer. Portions were very healthy and the sides were all delicious and well prepared. We wound up sharing bites amongst the table and everyone was stuffed when we finished. Service was very friendly and attentive and the restaurant had a good vibe. Only negative is, being in a hotel, there was a mix of kids watching videos on their ipads and couples out for a pre-holiday dinner. We have eaten here before and would definitely come back.
   

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5. T

   Tamara

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staffs was great, lunch choices nice. Except dessert 2 choices for lunch both ice cream.
   

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6. C

   Coreen

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was excellent and I’m sad I forgot her name.
   

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7. C

   Colleen

   Las Vegas

   1 review

   4.0

   1 review

   Dined on 15 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The ambiance was welcoming and cozy, and the staff was friendly and attentive. Unfortunately, our party found the food to be overpriced for what it offered. The cod with mussels was quite tasteless and didn't meet our expectations. Additionally, I had the $69.00 steak entree, which was flavorful, but it came with only roasted potatoes and no vegetables, leaving the dish feeling incomplete. While I appreciated the warm service and pleasant setting, the food quality did not justify the high prices.
   

   Copper Grouse - Taconic HotelResponded 6 days ago

   Thank you for your feedback. We're glad you enjoyed the ambiance and our friendly staff at Copper Grouse. We're sorry to hear that our food didn't meet your expectations. We take pride in our cuisine and strive for flavorful dishes. We'll certainly take your feedback into account as we continually strive to improve. We hope to see you again soon for a better experience.
   

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8. J

   Julia

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The host was so accommodating. Our reservation increased by four and they had a third table set which we ended up not needing. We eat here 4-5 times a year. Great food and nicely appointed restaurant.
   

   Copper Grouse - Taconic HotelResponded 6 days ago

   Thank you for your continued support of Copper Grouse. We're thrilled to hear that you enjoy our food and find our atmosphere pleasing. We appreciate your understanding with the additional seating request and we're sorry to hear that it impacted your dining experience. We hope to welcome you back soon for another great dining experience.
   

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9. D

   Dennis

   Philadelphia

   8 reviews

   4.0

   8 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Copper Grouse is always excellent in terms of ambience, service and food. My only issue is with the prices. A smallish (but good) hamburger for $26? Several drafts on tap are $13. They’re good beers, but you’re approaching sports/concert venue prices at that point.
   

   Copper Grouse - Taconic HotelResponded 6 days ago

   Hi, thank you for your review of Copper Grouse! We're thrilled to hear that you enjoyed our ambiance, service, and food. We appreciate your feedback regarding our pricing. We aim to provide a dining experience that matches the quality of our offerings and we're sorry if it seemed otherwise. We'll certainly take your comments into consideration as we continually strive to improve our guest experience. Thank you again for your review.
   

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10. G

    Gina

    VIP

    Tampa

    43 reviews

    4.0

    43 reviews

    Dined on 11 December 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Copper Grouse is located in a nice and quaint environment. The menu was limited. When we asked for substitutions there weren't many. The prices were quite expensive as well. The service was great though!
    

    Copper Grouse - Taconic HotelResponded 6 days ago

    Thanks for visiting us! We're thrilled to hear that you appreciated our quaint environment and great service at Copper Grouse. We understand that our menu selection and pricing didn't meet your expectations, and we sincerely apologize. We always aim to offer a variety of choices and quality food, and we're sorry to hear that we fell short this time. We appreciate your feedback and will use it to improve our offerings. We hope to have the opportunity to serve you again soon!
    

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