Donatello

Review summary

1. d

   david

   VIP

   Jacksonville

   27 reviews

   4.0

   27 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Having been going to Donatello for years. Food experience is always exceptional. Prices have become some of the highest for food in the Tampa Bay Area. Our reservation was made online and had been modified for 6 diners, confirmed through Open Table. The Maitre D seemed surprised by us being 6 diners at our arrival. We were taken to a table set for 5 people. A 6th place was added with a chair and utensils only. Napkin and bread plate had to be asked for twice and bread plate never came. The table was too small to accommodate 6 people, bread, food, drinks and wine. Dinner arrived when we were still eating appetizers, forcing us to rush to finish as there was no room for the food. We asked for a second bread basket which arrived near the end of eating our entrees. It was our daughter's birthday and we ordered dessert and cappuccinos. While the coffee came quickly, and was delicious, dessert arrived 30 minutes after we'd ordered it, after the coffees were finished and only after I reminded a different waiter that we had ordered dessert. We did enjoy the birthday salutation sung in Italian by all the waiters, something the restaurant is known for. The busy holiday season must always bring the restaurant's "A" game, especially at the price point charged, never to be excused for being too busy a time of year or difficult to staff. I was very disappointed for the "C" service experience we received.
   

   Is this helpful?

   Report
2. K

   Kent

   Washington DC

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and wine. Excellent service. Will come back.
   

   Is this helpful?

   Report
3. J

   Jace

   VIP

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very classy Italian restaurant with old school feel of service and elegance. Fits right in with the best restaurants in both NYC and LA for ambiance, service and food...a gift to Tampa!
   

   Is this helpful?

   Report
4. A

   Arnie

   VIP

   Tampa

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure dining at Donatellos. Anyone who visits Tampa must checkout this place as it is a Tampa staple.
   

   Is this helpful?

   Report
5. C

   Chris

   Tampa

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Started off great. Birthday celebration and everyone acknowledged that. We were seated against the wall. Comfortable table restaurant was busy on a Friday night. Service was 4 star. Nice, very polite. Wine selection is outstanding!!! Now on to the food. We generally have an opinion about the quality of food based on two appetizers. Calimari and bruschetta. Both were delicious. Definitely order them again. The entree is where things went downhill. I ordered a seafood medley. Grouper/shrimp/scallops and veggies. Based on how many people raved about the pasta, I was surprised that my dish didn’t come with or offer any pasta. Just seafood and veggies. Grouper was well seasoned and delicious. Scallops were seared and the vegetables were cooked perfectly. The shrimp is where the problem is. Jumbo shrimp were hard. Couldn’t cut them with a fork. When the Waiter asked if everything was okay…..unfortunately I said no. He insisted that I give him the opportunity to make this right. I agreed to let him. I should have just shut my mouth. Second plate arrives, scallops were raw, shrimp were cooked right but the grouper was raw…..pink on the inside. Looked like chicken. We sent it back. The waiter adjusted the bill and I tipped him as though we had paid for the entree. Probably won’t be back. But we can always try again another time
   

   Is this helpful?

   Report
6. T

   Thomas

   Tampa

   14 reviews

   3.0

   14 reviews

   Dined on 16 December 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   Have always enjoyed a great meal here. Always well prepared and delicious. Menu however doesnt change but maybe it shouldn’t. Menu prices have soared. $90 for an entree too much. Overall prices have soared. Now too much to bear considering other great options in Tampa. Probably best for expense accounts and who don’t care about price.
   

   Is this helpful?

   Report
7. S

   Steven

   Tampa

   64 reviews

   4.0

   64 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Love Donatello's. The food and service are always excellent. this time it was too crowded and noisy for me, but it might have been due to the holiday season and everyone celebrating.
   

   Is this helpful?

   Report
8. W

   William

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Professional service, great food and facilities, very loud
   

   Is this helpful?

   Report
9. E

   Edward

   VIP

   New York City

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Number one best dining food in Tampa. Always superb!
   

   Is this helpful?

   Report
10. C

    Chris

    VIP

    Tampa

    3 reviews

    4.0

    3 reviews

    Dined on 13 December 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    Pricey. Great variety of options. Friendly environment.
    

    Is this helpful?

    Report