El Centro D.F. - Georgetown

Review summary

1. I

   Ivan

   Washington DC

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. Ambiance is great, overall a wonderful experience.
   

   Is this helpful?

   Report
2. C

   Chris

   Washington DC

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The servers mixed up our orders but it was fixed quickly
   

   Is this helpful?

   Report
3. B

   Benjamin

   London

   14 reviews

   5.0

   14 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Friendly speedy service and delicious food. Very much enjoyed!
   

   Is this helpful?

   Report
4. A

   Arielle

   Washington DC

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service, great atmosphere, will definitely be back
   

   Is this helpful?

   Report
5. R

   Rebecca

   Charleston

   4 reviews

   5.0

   4 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our dinner at El Centro. Our server, Marta, was excellent. The food was amazing. And the spicy mango margarita -- out of this world!!
   

   Is this helpful?

   Report
6. J

   Joe

   Orlando

   25 reviews

   5.0

   25 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My favorites were the pitcher of margaritas, salsa, and chicken enchiladas. All perfect.
   

   Is this helpful?

   Report
7. K

   Kayla

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience. Thank you for hosting our group!
   

   Is this helpful?

   Report
8. A

   Ana

   Washington DC

   4 reviews

   5.0

   4 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Perfect decoration, ambience, and service. Centro can improve on the food and drinks.
   

   El Centro D.F. - GeorgetownResponded on 6 November 2024

   Thank you for sharing your feedback! We're thrilled that you enjoyed the decoration, ambiance, and service at El Centro. We're always striving to create a great environment for our guests. We're sorry to hear that the food and drinks didn’t meet your expectations. Your comments will be shared with our team as we continue to improve our offerings. We hope to have the chance to welcome you back soon and provide you with an even better experience!
   

   Is this helpful?

   Report
9. R

   Reilly

   Cleveland

   1 review

   vip
   4.0

   1 review

   Dined on 2 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The food was pretty good and our server was very attentive. The music gets cranked up by about 8:00pm and we could hardly hear each other speak. It’s a little bit pricey for what it is— it’s more of a date night price range than a casual dinner.
   

   Is this helpful?

   Report
10. P

    Pippa

    Miami

    18 reviews

    vip
    4.0

    18 reviews

    Dined on 2 November 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    I preface this review by saying I have a lot of food allergies (gluten, dairy, soy, corn & egg) and know I run the gauntlet by eating out. I always look at the menu before hand and call ahead to check on the oil they use in the kitchen (soybean oil seems to be the oil of choice in a lot of Mexican restaurants) before making a reservation. I was super impressed that our server arrived at the table having memorized my allergies from my Open Table profile. Sorting through the menu and my various menu hacks, we agreed on a ceviche and fajitas (without the tortillas or cream). All good. Except that the ceviche arrived with shredded purple corn chips on the top which (due to the atmospheric lighting), I didn’t realise until I ate one. Then the fajitas arrived with rice that had kernels of corn blended into it. I asked three times about the refried beans having flour/cornflour in them but was assured they didn’t. I’ve had a really, really rough night and am still suffering this morning so I know there were multiple contaminates. I think the breakdown in communication was probably in the kitchen but either way, I offer this only as a warning to anyone with severe food allergies. Even though they charged me for the ceviche I couldn’t eat, I do not want to take away from the fact that my husband said his food was delicious, the service was excellent, the atmosphere fun and at least at the front end, they seemed concerned about the allergens.
    

    El Centro D.F. - GeorgetownResponded on 6 November 2024

    Thank you for taking the time to share your feedback. First, we want to sincerely apologize for the experience you had with your food allergies. We understand how serious allergies can be, and we strive to ensure the safety and satisfaction of all our guests. It's great to hear that our service was attentive and that our staff took care to note your allergies, but it’s clear there was a breakdown in communication between the front and the kitchen. We're committed to providing a safe and enjoyable dining experience for all of our guests, and your feedback will help us improve. We’re glad to hear your husband enjoyed his meal, and we hope to have the opportunity to welcome you back soon.
    

    Is this helpful?

    Report