elements at Sanctuary Camelback Mountain

Review summary

1. R

   Reynaldo

   VIP

   Phoenix

   16 reviews

   5.0

   16 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An amazing atmosphere and the brunch menu was superb.
   

   elements at Sanctuary Camelback MountainResponded today

   We're thrilled to hear that you enjoyed the atmosphere and found the brunch menu to be superb. We look forward to welcoming you back soon! Sincerely, Matt Hobbs Executive Chef
   

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2. OT

   OpenTable Diner

   New York City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Beautiful location. Solid service. Good drinks. But sadly, the food was just blah. We weren’t blown away by a single dish. And for a place like Elements, I expect to be wowed by at least one thing on the menu. A cloyingly sweet macaron with old bay seasoning (epic fail) for amuse set the tone for a bevy of alarmingly average dishes. An undercooked salmon filet, gummy polenta with the steak, a good-looking lemon curd dessert that had a single note… sweet. Large food portions, but sadly, everything landed with a thud. I hope to return some day, but might be inclined to stick to just the drinks.
   

   elements at Sanctuary Camelback MountainResponded 2 days ago

   Thank you for your feedback. I'm pleased to hear that you enjoyed the location, service, and drinks. However, I’m disappointed to learn that the food didn’t meet your expectations. At Elements, we take pride in delivering a top-tier dining experience. Your comments about the macaron, salmon, and overall quality of the dishes will be addressed within the team. We hope you’ll consider returning in the future. Sincerely, Matt Hobbs Executive Chef
   

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3. C

   Cody

   Phoenix

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great meal but I think due to the number of reservations, there wasn’t a lot of time left between courses so we felt a little rushed, and the food didn’t have a chance to settle.
   

   elements at Sanctuary Camelback MountainResponded 2 days ago

   Thank you so much for your kind feedback! We're so glad to hear you enjoyed the meal. We truly appreciate your thoughts on the timing, and we’ll keep that in mind to ensure an even better experience next time. We look forward to welcoming you back soon! Sincerely, Matt Hobbs Executive Chef
   

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4. A

   Akeem

   VIP

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was absolutely outstanding! The entire staff made it a wonderful experience!
   

   elements at Sanctuary Camelback MountainResponded 2 days ago

   I'm thrilled to hear that everything was outstanding! It's great to know that the entire team made your experience so memorable. Sincerely, Matt Hobbs Executive Chef
   

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5. J

   Joseph

   Philadelphia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food experience was outstanding. The set menu was perfect and the resulting choices were nicely prepared. However for the cost and sophistication of the atmosphere I expected the servers to be aligned with a five star menu. Nice folks but much too casual. I expected much more professional attendant engagement that regularly checked in on our experience vs take the order, deliver the order and than give the bill.
   

   elements at Sanctuary Camelback MountainResponded 2 days ago

   Thank you for your feedback! We’re so glad you enjoyed the culinary experience. We apologize if the experience felt rushed, and we truly appreciate you sharing your thoughts. We look forward to welcoming you back! Sincerely, Matt Hobbs Executive Chef
   

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6. K

   Kris

   VIP

   Denver

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very beautiful area. The meal was amazing and the service excellent. What a special way to spend Valentine’s Day!
   

   elements at Sanctuary Camelback MountainResponded 2 days ago

   Thank you so much for your kind words! We're thrilled to hear you enjoyed the meal and service, and we're honored you chose to spend Valentine's Day with us. We hope to welcome you back for more special moments in the future! Sincerely, Matt Hobbs Executive Chef
   

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7. D

   Dennis

   Phoenix

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My and fiance went to celebrate our engagement. As two vegans we where very impressive with the food and the options they had available. Highly recommend the vegan steak
   

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8. J

   Jim

   Coastal Georgia

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our 32nd Wedding anniversary, and as usual, the experience at Elements was outstanding. Our server was professional, knowledgeable, and helpful without being intrusive. The ambiance and surroundings are superb. Our starters and entrees were exceptional, and the chef's anniversary dessert was out of this world. Overall, a 5-Star experience. My only complaint- and this is about almost every restaurant we've patronized lately- was the inappropriate music selection--much too contemporary and improper for a fine dining experience. Please use simple background jazz at a lower volume. Your guests will appreciate it!
   

   elements at Sanctuary Camelback MountainResponded 2 days ago

   Thank you so much for choosing to celebrate your 32nd wedding anniversary with us! We’re thrilled to hear that your experience was outstanding, from the service to the food and ambiance. It means a lot to us that you had such a memorable evening. We also appreciate your feedback on the music selection, and we will definitely take it into consideration to enhance the dining experience for our future guests. We look forward to welcoming you back soon for another special occasion! Sincerely, Matt Hobbs Executive Chef
   

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9. R

   Read

   Minneapolis

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely view, service was excellent, food was exquisite!
   

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10. J

    John

    Seattle

    25 reviews

    5.0

    25 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful setting, amazing food with perfect portions, attentive and pleasant staff, lovely wine selection and most definitely the perfect place to indulge yourself for any occasion.
    

    elements at Sanctuary Camelback MountainResponded 5 days ago

    Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the setting, food, and service. It means a lot to us that you found it to be the perfect place to indulge for any occasion. We look forward to welcoming you back soon for another amazing experience! Sincerely, Matt Hobbs Executive Chef
    

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