FISH Restaurant

Review summary

1. E

   Erica

   VIP

   Naples

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & beautiful view! A wonderful spot for a romantic dinner.
   

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2. A

   Ann

   VIP

   San Francisco

   54 reviews

   4.0

   54 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   We had a lovely dinner outside looking at the bay. Our server seemed fairly new and inexperienced. They brought the wrong order at first and it was corrected when we asked about it. The paella was nice - lots of great seafood but the rice was slightly overdone- burned to a crisp at the bottom in parts of the pan. If you skipped that part it was truly great. It’s a generous portion for 2 people. Ask to sit outside since the view is pretty.
   

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3. M

   Maria

   VIP

   Naples

   16 reviews

   5.0

   16 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful evening on the bay with excellent food. One of my favorite restaurants.
   

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4. C

   Craig

   Greater Boston

   58 reviews

   5.0

   58 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Boyan, Luka, Deziree and Chef Josue made it a night to remember. Everything was perfect and we will definitely make FISH restaurant one of our favorite in Naples! Thanks to all and happy Holidays!
   

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5. L

   Lillian

   VIP

   Naples

   6 reviews

   4.0

   6 reviews

   Dined on 9 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was my second experience at FISH. So glad I tried a second time. My first experience was for dinner and not good, with terrible service, an undersized table (even though I had a reservation) and food that was not very good. This second experience - for lunch - was wonderful. Food was very good, and the server was terrific - attentive but not annoying.
   

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6. E

   Ellen

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an overall excellent experience again. Beautiful atmosphere with attentive and knowledgeable staff. The food was tasty and hot with large portions. It’s a great spot for the perfect dining experience.
   

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7. S

   Suzanne

   VIP

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, atmosphere and food!  we will definitely be repeat customers in the future.
   

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8. A

   Antonia

   Atlantic City

   26 reviews

   5.0

   26 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We attended for Thanksgiving dinner and opted for the traditional menu. The turkey is the best prepared we've ever had in a restaurant. The sides were done nicely. There was enough for leftover boxes. Part way through dinner the heaters were activated and we were comfortable on the deck looking at at the bay. Lucas was our server and conducted everything perfectly. Part way through dinner an entertainer began playing piano and singing softly, quite nice. We have dined here before and will again.
   

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9. M

   Marcus

   Chicago

   27 reviews

   1.0

   27 reviews

   Dined on 27 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We are Naples locals who haven't eaten at Fish in a few years. We were really disappointed from the moment we arrived. 1) Staff at Host checked in our reservation, and proceeded to ignore us as they debated (and went to see locations of tables) which table to seat us -- entire inside of the restaurant was empty, and the outside area was sparsely seated. We were seated at a two top right by the narrow entrance to the outside area -- we requested a 4 top along the water, but were told all were reserved (when we left few of those tables had anyone sitting at them) - we were moved to a 2 top along the water, which was lovely and quiet, but when our food came, there was barely room on the table for the plates. 2) There seemed like there was a plethora of staff but it was a half hour before we had a glass of wine served to us. 3) We ordered an appetizer to share and it was delivered with our entrees 4) We ordered sushi for our main course -- was beautifully prepared and served - and they were very careful with a food allergy. 5) only time waitress came by was to see if we wanted more wine -- which is a noble thing to check, but didn't check on any other issues 6) when check came -- they took credit card tableside -- and the tip level 25% was highlighted .....I'm happy to tip for great service, but 25% is a high place to start....I entered a solid tip manually and the waitress grabbed the machine from me before I had time to sign. Felt like she wasn't happy I didn't just agree to a 25% tip. Food was good but clearly the restaurant caters to the transient tourist crowd -- so there are a number of better seafood based restaurants in Naples -- many not far from FISH.
   

   FISH RestaurantResponded on 29 November 2024

   Thank you for sharing your experience with us. While we're pleased to hear you enjoyed the food, and your allergy was handle with the upmost importance, but we sincerely apologize that the service did not meet your expectations. Providing exceptional service is just as important to us as delivering great cuisine, and we’ll be addressing this with our team to ensure improvements. We truly value your feedback and hope you’ll give us another chance to provide you with the full experience you deserve. Please don’t hesitate to reach out if you’d like to discuss the matter further.
   

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10. j

    james

    Naples

    10 reviews

    5.0

    10 reviews

    Dined on 25 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent dining experience! A true “value “restaurant for Naples
    

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