Fleming's Steakhouse - Las Vegas

Review summary

1. m

   meche

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Kate was a horrible server, she insulted us when me and my boyfriend were ordering anniversary dinner. Asked us if we are sharing the steak when he was trying to order a steak. Proceeded to ignore us the entire night, came to our table once to fill water and I deliberately watched her walk to all her other tables and acknowledged them. Had to grab her attention to ask for a to go box and the check. Kate was not welcoming and as we were ordering and asking questions she seemed invasive and rude. We felt rushed to order especially when we were ordering a drink. This has been one of the worst experiences I’ve experienced at flemings. Next time I’ll drive farther to the summerlin location for better service and better food. Another server mistakenly thought my boyfriend was a female and said “hey ladies”, I understand it was a mistake and the gentleman did apologize but that could’ve been avoided had the server look up at us before placing bread and pumpkin puree on the table. The food runner that brought us our food was very nice and very respectful, even wished us a happy anniversary. Despite Ms. Kate H, food was ok, my prime New York strip steak was salty, which was very surprising. The lobster Mac and cheese had bits of lobster, more cheese than anything, the creamed spinach was phenomenal and the dr loosen wine was great! Probably my favorite part of the experience. The wine! Wow $240 and I’m not even thrilled of this restaurant anymore!
   

   Fleming's Steakhouse - Las VegasResponded 2 days ago

   Hello Meche, We're truly sorry to hear about your experience at Fleming's Steakhouse - Las Vegas. We pride ourselves on our service and it's clear we fell short during your visit. We apologize for the confusion with your order and the lack of acknowledgment. We also regret that the steak did not meet your expectations. Your feedback is crucial for us to improve and we assure you that we will address these issues. We hope you'll give us another chance to provide the high-quality dining experience you deserve. Best, Fleming's Steakhouse - Las Vegas Management Team
   

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2. P

   Pattie

   Seattle

   164 reviews

   vip
   5.0

   164 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from Emma, as usual….always something New on the menu and a good variety. We come here every month. We are never rushed And we have a nice enjoyable lunch.
   

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   Fleming's Steakhouse - Las VegasResponded 1 day ago

   Thanks for visiting us, Pattie! We're thrilled to hear that you enjoy your monthly visits to Fleming's Steakhouse - Las Vegas and that you appreciate our service and variety of menu items. We're glad that you always find a nice and enjoyable lunch experience here. Your feedback means a lot to us, and we'll be sure to share your kind words with Emma! Looking forward to your next visit! Fleming's Prime Steakhouse & Wine - Las Vegas Management Team
   

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3. E

   Elaine

   Las Vegas

   15 reviews

   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was fantastic from the steaks to the salmon, our family enjoyed it all.
   

   Fleming's Steakhouse - Las VegasResponded 4 days ago

   Thank you for the review, Elaine! We're thrilled to hear that you and your family enjoyed your dining experience at Fleming's Steakhouse - Las Vegas. It's wonderful to know that our steak and salmon hit the mark for you! We strive to provide top-notch food and service, and it's always rewarding to hear when we've succeeded. We appreciate your kind words and high ratings. We look forward to welcoming you and your family back soon! Happy Holidays! Fleming's Prime Steakhouse & Wine Bar - Las Vegas Management Team
   

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4. L

   Lloyd

   Las Vegas

   4 reviews

   vip
   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very considerate and attentive service on this multiple birthday occasion. All the food items ordered were uniformly excellent quality, Ingredients and presentation.
   

   Fleming's Steakhouse - Las VegasResponded 5 days ago

   Thank you for dining with us, Lloyd! We're thrilled to hear that you enjoyed your birthday celebration at Fleming's Steakhouse - Las Vegas. It's great to know that our food was a hit and you appreciated the attention to detail in our service. We strive to provide a memorable dining experience, and it sounds like we hit the mark for you. We look forward to serving you again soon! Fleming's Prime Steakhouse & Wine Bar - Las Vegas Management Team
   

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5. A

   Annette

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was very nice. We had a really nice evening.
   

   Fleming's Steakhouse - Las VegasResponded 5 days ago

   Thank you so much for your kind words and for giving us a perfect rating, Annette! We're thrilled to hear that you had a wonderful evening at Fleming's Steakhouse - Las Vegas. It's always our goal to provide a wonderful dining experience, and we're glad we could meet your expectations. We appreciate your support and look forward to welcoming you back soon! Fleming's Prime Steakhouse & Wine Bar - Las Vegas Management Team
   

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6. C

   Carol

   Las Vegas

   27 reviews

   vip
   3.0

   27 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Our servers were fantastic. The lobster bisque was disappointing- the lobster tasted old. The fish was great.
   

   Fleming's Steakhouse - Las VegasResponded 5 days ago

   Thanks for the review, Carol! We're thrilled to hear that you enjoyed our service at Fleming's Steakhouse - Las Vegas. We're sorry to hear that our lobster bisque didn't meet your expectations. We pride ourselves on delivering fresh and flavorful dishes, and it's disappointing to hear that we fell short this time. We appreciate your feedback and will certainly look into this. We hope to see you again soon for a better experience! Fleming's Prime Steakhouse & Wine Bar - Las Vegas Management Team
   

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7. J

   Joe

   Phoenix

   169 reviews

   vip
   5.0

   169 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner!!!!!! Kate was an excellent server!!!!! We started with the ahi tower/excellent! Followed by a cold, huge wedge salad that my husband & I shared. Excellent blue cheese dressing. New York Steak which was cooked med rare but not a great cut but that NY steak. Will stay with the filet or Rib Eye time. Fleming potatoes are a favorite! Can’t say enough about our visit to Flemmings. The entire staff was friendly an accommodating! Will definitely return and ask for Kate to be our server
   

   Fleming's Steakhouse - Las VegasResponded on 14 November 2024

   Thanks for the review, Joe! We're thrilled to hear that you had an excellent dinner at Fleming's Steakhouse - Las Vegas. We take pride in our menu selections and it's wonderful to hear that you enjoyed them. We'll be sure to let Kate know of your kind words! We're excited to welcome you back for another fantastic experience. Looking forward to serving you again soon! Fleming's Prime Steakhouse & Wine Bar - Las Vegas Management Team
   

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8. R

   Regina

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Food was also really good. Their tomahawk steak was cooked to perfection!
   

   Fleming's Steakhouse - Las VegasResponded on 10 November 2024

   Regina, thank you so much for the wonderful review! We can't wait to have you and your guests back to enjoy another Tomahawk steak! Kind regards, Fleming's Town Square Management Team
   

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9. j

   james

   Salt Lake City

   4 reviews

   1.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   The service was extremely slow and inattentive Had to ask for refills after taking so long to even get drinks. Food was slow and not cooked to temperatures requested. Missing bacon on burgers from the kitchen and server seemed less than concerned. Overall food and service very poor.
   

   Fleming's Steakhouse - Las VegasResponded on 14 November 2024

   Hello James, thank you for joining us and for taking the time to let us know of your recent experience at Fleming's Steakhouse - Las Vegas. It's disappointing to know that our service and food did not meet your expectations. We take your feedback seriously and will use it to improve our service. We hope that you will give us another chance to provide the high-quality dining experience that we're known for. Sincerely, The Management Team.
   

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10. M

    Marisol

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 9 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Celebrated our anniversary and the table was made extra special and we got a card. Wonderful experiences
    

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    Fleming's Steakhouse - Las VegasResponded on 9 November 2024

    Thanks for the review, Marisol! We're thrilled to hear that you chose Fleming's Steakhouse - Las Vegas to celebrate your anniversary and that we could make your special evening even more memorable. We're also glad you enjoyed the food and service. We strive to provide an exceptional dining experience, and your feedback helps us do just that. We hope to see you again soon for another wonderful experience! Fleming's Prime Steakhouse & Wine Bar - Las Vegas, Management Team
    

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