Founders Inn Swan Terrace Grill

Review summary

1. TH

   TomikaH

   Jacksonville

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Loved the buffet but wished it had more to offer . The food was great
   

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2. L

   Larry

   Richmond

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   First time I’ve skipped the large family gathering to celebrate Thanksgiving (just the two of us) in a restaurant. Unfortunately, my expectations were not met, much less exceeded. Upon entering we joined a crowd of approximately 75 people trying to reach the “reservation check-in table” which was manned by a single person! She was in charge of checking off your name and handing you a card to let you know which line to go to in order to enter the restaurant. We were seated without too much delay. Eventually a waiter took our drink order and pointed us to the buffet. A very nice variety of food was provided, most of which was quite good, particularly the meats and seafood, and potatoes - the veggies and desserts not so much. All in all a disappointing experience that we will not repeat. It felt like an expensive outing to a theme park cafeteria, packed with hungry crowds.
   

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3. M

   Michael

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Excellent experience from arriving, to the food, and the service.
   

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4. R

   Razel

   Richmond

   8 reviews

   5.0

   8 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server EMMA is the best! She’s very attentive to our needs and always serving with a smile. Ambiance is great! Food items offered in the menu today are all delectable, except the fish which is a bit salty and the chicken is quite dry, nevertheless the pulled beef, soups, desserts are all pleasing to my palate.
   

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5. J

   June

   Richmond

   1 review

   1.0

   1 review

   Dined on 18 September 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Good service, nice dining room, dreadful food. Trained chefs should know to use the right size plates for the dish. Salad bowls were overfull making it difficult to eat without it falling out, salad was poorly cut and presented. French fries were cold, fried shrimp was overcooked. Fried fish was overcooked and inedible. Pasta dish with shrimp was $30! Presentation was terrible. We didn't complain because it was husband's birthday, but neither of us ate our food. The complimentary ice cream for his birthday was a nice touch. The food was a disappointment and it's such a shame because it's a nice place and the service was fine. I've heard similar reviews from friends, but wanted to try it anyway. We won't be returning.
   

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6. W

   William

   Salt Lake City

   4 reviews

   5.0

   4 reviews

   Dined on 8 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had breakfast outside. Only ones outside for breakfast. Beautiful surroundings, and especially since the weather was great! Breakfast buffet had everything anyone would want, including pumpkin spice pancakes and scrambled eggs/cheese. All in all, could not have been better!
   

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7. W

   William

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined on 6 September 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Beautiful hotel and very nice restaurant. Was very relaxing.
   

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8. B

   Barbara

   Richmond

   1 review

   5.0

   1 review

   Dined on 27 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to the buffet for our 58th wedding anniversary and our granddaughter came with us. She has just graduated from Regent University. The food was wonderful and the service was excellent. We love coming there.
   

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9. D

   David

   Richmond

   24 reviews

   vip
   5.0

   24 reviews

   Dined on 25 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sunday brunch are the best… Raw Oyster, Steamed Shrimp…kudos to Emily for her excellent table side service…
   

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10. G

    Gloria

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on 25 August 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The Staff is amazingly patient and accommodating! The Server so gracious, efficient, and professional! Great experience.
    

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