Frankie Rowland's Steakhouse

Review summary

1. J

   Jordan

   Richmond

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every time we come to Frankie Rowlands our experience is just as good as the last, if not better! The food was cooked to perfection, absolutely delicious. And the service is second to none. My wife and I were celebrating our fifth wedding anniversary, the staff went above and beyond to make our evening even more special and memorable. Truly a wonderful night and we can’t wait to come back!
   

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2. R

   Roy

   Charlotte

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   I was really looking forward to celebrating my wedding with my parents at Frankie Rowlands, but unfortunately, the experience fell flat in several ways. First, we mentioned to the staff that we were celebrating a wedding—a pretty significant milestone—but they did absolutely nothing to make the evening feel special. No acknowledgment, no congratulations, not even a kind gesture. Second, they ran out of bottled water. It’s a minor detail, but it’s also the kind of basic thing you expect a restaurant of this caliber to have on hand. Third, they were out of two desserts: bread pudding and cheesecake. These are menu staples and fan favorites, so it was disappointing to have such limited options, especially during a celebratory dinner. Lastly, while my steak was flavorful, it was undercooked compared to how I ordered it. To be fair, the taste was so great that I didn’t bother sending it back, but at these prices, I shouldn’t have to make compromises. All in all, the experience lacked the polish and attentiveness I was expecting. For a restaurant with rooted history and expectations, Frankie Rowlands left a lot to be desired. I can’t see myself recommending it to others for a special occasions. However, the food will always delicious, if they have them available.
   

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3. B

   Billie

   VIP

   Cincinnati

   34 reviews

   5.0

   34 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience! Lillian our server was amazing!! Thank you
   

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4. F

   Frank

   Richmond

   20 reviews

   5.0

   20 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Frankie Rowland's remains the best steakhouse I've ever experienced. The steaks are nicely but simply seasoned (salt, pepper, clarified butter) and done exactly as promised. Be prepared to rather large amounts of sides; we could eat only half of the onion rings we received because the portion was too large. They also make the best pineapple martinis.
   

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5. H

   Hayward

   Greensboro

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Service and Food as always! Made to feel very welcome VIP
   

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6. B

   Brett

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting the steakhouse. I had heard quite a bit about it and the experience did not disappoint. Be prepared to foot a large bill but for a special occasion it was worth it. The food was delicious. I ordered the Australian lamb chops medium rare and they were splendid. My wife had a filet that came out with a nice crust and a cool rare center. Just as she asked for. Our server was on point. Exactly what I expected from a restaurant of this caliber. She was friendly, knowledgeable, and like a ghost. We were never interrupted however all our needs were met seemingly out of nowhere. Just how I like my servers to be. Honestly, the food is a bit overpriced but I was paying for an overall experience and was not disappointed. I will definitely return for another special occasion.
   

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7. M

   Morgan

   VIP

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sara was an amazing server and made our whole dining experience even better! The food and drinks were wonderful.
   

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8. J

   Jay

   Houston

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food and a great time! Frankie’s is a destination for us every Christmas season.
   

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9. B

   Brian

   Richmond

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Wonderful service! We are so lucky to have Frankie's in Roanoke.
   

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10. S

    Scott

    Columbus

    24 reviews

    4.0

    24 reviews

    Dined on 18 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    Frankie's downtown is a classic steakhouse. Predictable. Pricey, 2 of us with just a couple sides and the bill was over $300. Worth it for special occasion BUT not a steady diet for sure even when money doesn't matter in my view.
    

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