Glen Prairie

Review summary

1. J

   Jeff

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Glen Prairie. Two of us cannot eat gluten and their menu items can all be made gluten free. The service is amazing, as is the food. Highly recommend it!
   

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2. P

   Pat

   VIP

   Chicago

   50 reviews

   5.0

   50 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food - love the many GF options. Staff is very careful about food allergies.
   

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3. C

   Christy

   Chicago

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   The service from our waitress was fantastic but the bartender told us at 9:20 that we "only had 10 more minutes" despite the restaurant's website stating they are open until 10pm.
   

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4. k

   kimberly

   VIP

   Chicago

   33 reviews

   3.0

   33 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was very good although it took awhile to get it. Service was slow.
   

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5. j

   jan

   VIP

   Chicago

   124 reviews

   5.0

   124 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been to Glen Praire many times and have never been disappointed! The food and service make the experience exceptional. We will be back soon.
   

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6. p

   pat

   VIP

   Chicago

   9 reviews

   4.0

   9 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service, food, wine were all excellent. The noise level was high. The round tables for 2 were not a comfortable seating option.
   

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7. D

   Dan

   Chicago

   1 review

   2.0

   1 review

   Dined on 14 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   I ordered a San Pellegrino with an appetizer. I did not received it until after my entree was . I had fish and chips. The breading was severely under cooked . They seem to be understaffed. All around very poor dinning experience.
   

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8. N

   Nancy Johnson

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anna was our server and she did a wonderful job. The food is always great.
   

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9. S

   Sherri

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staying at the hotel and wanted to stay inside due to the cold. Wonderful food with many great options made with locally sourced products. Our Server, Ana, was great!
   

   Glen PrairieResponded on 2 December 2024

   "Thank you for taking the time to share your experience! We’re so glad to hear that you enjoyed the food and our variety of locally sourced options. We’re also thrilled that Ana provided great service – we’ll be sure to pass along your kind words to her. It’s always our goal to create a warm and welcoming environment, especially when the weather isn’t so friendly. We hope to welcome you back again soon for another wonderful meal!" Cheers, Andrew S.
   

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10. AM

    AnnM

    Chicago

    12 reviews

    4.0

    12 reviews

    Dined on 28 November 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5

    We had a 4pm reservation for 12 people, probably the last reservation of the day. We chose Glen Prairie because Glen Oak Country Club is under construction. As someone who has worked in hospitality area for years, it was apparent to me that the day & holiday was not sufficiently staffed. Our table should have been set & ready for our party. Since we were hosting , we got there early. They were just starting to assemble the tables. The dining room
    

    Glen PrairieResponded on 2 December 2024

    "Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in preparing your table upon arrival. We understand how important it is for everything to be set and ready, especially when hosting a large group, and we regret that this wasn't the case during your visit. We appreciate your perspective as someone with experience in the hospitality industry, and we are actively working on improving our staffing levels, particularly during busy times and holidays. We are committed to ensuring a smoother experience for all our guests. Thank you again for your valuable feedback. If you have any further concerns, please feel free to reach out to us directly."
    

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