Gram & Dun

Review summary

1. G

   Geralyn

   VIP

   Philadelphia

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another excellent experience at Gram & Dun. Andrea was our server (again) and she does such an amazing job. Energetic, polite and not overbearing. We were celebrating my daughter's 21st birthday and once the owner, Stephen found out, he stopped by many times to see how the meal was. For dessert they brought over a bottle of champagne and a "shot" for her to celebrate her big day. The food was fantastic, and it was an all-around great evening! We will be back.
   

   Gram & DunResponded 1 day ago

   Thank you for celebrating such a special occasion with us! We're thrilled you had another excellent experience and that Andrea and Stephen helped make your daughter’s 21st birthday memorable. We appreciate your kind words and can't wait to welcome you back!
   

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2. J

   Joan

   VIP

   Kansas City

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my birthday over brunch - perfect seating, lovely server and delicious food. My favorite restaurant in KC! Great atmosphere.
   

   Gram & DunResponded 1 day ago

   Thank you for celebrating your birthday with us! We're so glad you had a wonderful brunch and appreciate your kind words. Can't wait to see you again soon.
   

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3. A

   Anthony

   Kansas City

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jake and Matthew were amazing! Definitely coming back!
   

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4. t

   teresa

   Kansas City

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always clutch! My favorite spot on The Plaza. Whoever was working the bar and made my extra dirty martini last Friday night…best I’ve ever had. And I’ve had many. Absolute perfection.
   

   Gram & DunResponded 1 day ago

   Thank you! We're so glad to be your go-to spot on The Plaza! We'll be sure to pass along your compliments to our bartenders—hope to see you again soon for another perfect martini!
   

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5. G

   Gina

   Kansas City

   2 reviews

   3.0

   2 reviews

   Dined on 18 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   There wasn’t as much food on the octopus dish as there has been in the past. It seemed to be lacking some of the ingredients..
   

   Gram & DunResponded 7 days ago

   Thank you for your feedback! Our octopus is served as an appetizer, and we strive for consistency in every dish. We'll share your comments with our team to ensure the best experience. We appreciate your support and hope to see you again soon.
   

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6. D

   Dannah

   Kansas City

   4 reviews

   3.0

   4 reviews

   Dined on 17 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We’ve been to Gram and Dun several times but this was not the Gram and Dun we remember. We went in on Sunday night to celebrate my husband’s 50th. It was not busy. Two girls were at the hostess stand when we walked in. They were talking to one another when we entered and we had to stand there for a minute before they would even look up and acknowledge us which is super annoying when your job is to greet guests. They did not make us feel welcome. Once we were seated, we waited another five minutes or so before anyone acknowledged us at our table. No one brought water or said someone would be with us in a minute. It was very bizarre. Finally our waiter came over. I do think he had the whole glass room by himself but it still didn’t seem right. He was nice enough but certainly wasn’t exceptional. As for the food, it wasn’t even as we remembered. I had the burnt end Mac n cheese and it lacked flavor. One of our daughters ordered a side of Mac n cheese to go with her steak and she thought it was grainy and weird. On a positive note, the Brussels sprouts were delicious. All in all though, I would say it was super disappointing especially given it was my husband’s 50th birthday and we spent over $300. We just left wishing we had gone somewhere else.
   

   Gram & DunResponded 7 days ago

   We're sorry to hear that your recent visit didn't meet expectations, especially for such a special occasion. This is not the experience we want for our guests. We appreciate your feedback and will address these concerns with our team. We hope to have the opportunity to provide the exceptional experience you remember in the future.
   

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7. J

   Jerome

   Kansas City

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great experience with friends on a night out.
   

   Gram & DunResponded on 17 February 2025

   Thank you for the 5 stars! We are thrilled you and your friends had a wonderful night out!
   

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8. W

   Warren

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My girlfriend and I went to Gram & Dun the Saturday after Valentine’s Day for a brunch date. We set reservations and our experience was great. Our server Sophie was great and the food was good. We would definitely go back.
   

   Gram & DunResponded on 17 February 2025

   Thank you for your wonderful review! We're so happy to hear you had a great brunch date and that Sophie made your experience even better. We can't wait to welcome you both back soon!
   

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9. M

   Mike

   Portland

   9 reviews

   5.0

   9 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the breakfast skillet and it was amazing. My daughter had the breakfast tacos and they were great too. Sophie our server was very nice and attentive.
   

   Gram & DunResponded 7 days ago

   Thank you for your kind words! We're thrilled you loved the breakfast skillet and tacos. We'll be sure to pass along your compliments to Sophie. Hope to see you again soon!
   

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10. C

    Cameron

    Kansas City

    15 reviews

    1.0

    15 reviews

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 3

    Please listen because this is not coming from a place of hate. While the atmosphere of Gram and Dun is wonderful, the food was lack luster to say the least. I ordered the filet and upon arriving found the steak to be rare. I cut it in half and asked for a re-fire, even after the manager urged me to just have it cooked more (if I wanted my steak to be in two pieces to check the wellness I would have made it at home and cut it into bits myself) Alas after another refire I was left with another rare steak and ended up going home without eating a thing. Unfortunately this was just like the reviews I had read before coming and wish there was a way management could make it up to us.
    

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    Gram & DunResponded on 17 February 2025

    Cameron, thank you for the feedback. We apologize you did not enjoy your steak. Our manager removed it from your bill and asked what else she could bring you. We would have been happy to get you another entree to enjoy that evening.
    

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