Gram & Dun

Review summary

1. D

   Daniel

   VIP

   Kansas City

   42 reviews

   4.0

   42 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 1

   The food at Gram and Dun is very good consistently, as is the service. The enjoyment of one’s dinner is often assaulted by the noise of a full house, with everyone talking at the top of their voice. When one table near us arose and departed, we immediately noticed an easing of the noise level. This has for as long as we’ve been going to Gram and Dun, noise has been a problem. The architecture of the room makes it happen. We found the hostess reception extremely thoughtful and accommodating. Our waiter was good, but seemed run ragged by his tables. It was eight o’clock, and my wife and I wanted to share one entree and a side. The waiter was kind, telling us the kitchen would prepare our shared plates. Nothing was said by the waiter or the menu, that that courtesy would cost us ten dollars. Had I known that, I would have simply ordered my own entree. Restaurant dining is getting very expensive, and such unadvised charges do not help me to feel understanding of it.
   

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2. B

   Barbara

   Kansas City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was too loud for our sensibilities - but the experience was wonderful. Megan, our bartender/server, was fabulous!
   

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3. J

   Jenny

   Kansas City

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Very crowded and very loud! Seems to be a happening place. Holidays always are a busy time for the restaurant industry. Hats off to the servers trying to allow us to create memories and enjoy each others company. Unfortunately the food is lackluster and extremely bland. We ordered a little bit of everything just to make sure to try it all. There is not one thing we would go back for. We didn’t bother with dessert as the whole meal was disappointing. Drinks and servers were spot on. I’d possibly go back for a happy hour in the summer when it’s spaced out onto the patio.
   

   Gram & DunResponded 3 days ago

   We are thrilled you had excellent service. We'd like to hear more about what you ordered that was bland and disappointing. We'd love to have you back for happy hour soon!
   

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4. K

   Kevin

   Kansas City

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We've eaten at G&D many times. This was our first time that we did not enjoy the experience. It was our anniversary and when we booked with open table we shared this fact on our reservation. Nothing was mentioned when we arrived, our table was a flat top in a very noisy area full of screaming children. We asked to be moved to a booth. Service was great and what we expected. Menu has changed and not for the better. We miss the homemade chips with the vanilla bean ketchup, the current ketchups were something you can get at a fast food restaurant. Our steaks had no seasoning (salt or pepper), potatoes were under cooked/raw and flavorless. We've eaten at fine restaurants all over the World and know the difference between mediocre and excellent. Our food was mediocre and not what we've enjoyed from G&M. Hopefully this was an event not a trend and G&B isn't trying to improve their P&L by cutting corners.
   

   Gram & DunResponded 3 days ago

   Thank you, Kevin for the feedback. Our chips & dipped have remained the same. Our fall/winter menu is new. Were you able to speak to the manager and get a different entree to your liking?
   

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5. L

   Liz

   Kansas City

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It has a great atmosphere for a small group and the food choices and service is excellent. Our little groups loves coming here for our annual Christmas brunch.
   

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6. S

   Sheryl

   VIP

   Tucson

   25 reviews

   5.0

   25 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Gram &Duns! We go there for lunch every time we are in KC! Our favorite is Asian Pig Wings and their cheesy grits!!!
   

   Gram & DunResponded 3 days ago

   Thank you for the 5 stars, we are thrilled to hear that you enjoyed the food here at Gram & Dun. We can't wait to have you back for another meal!
   

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7. J

   Jon

   VIP

   Denver

   12 reviews

   4.0

   12 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Waiter and food were excellent. Was very busy so hard to hear.
   

   Gram & DunResponded 3 days ago

   Thank you for the positive review! We will take the noise into consideration and discuss it with our team, we can't wait to see you again!
   

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8. J

   Julie

   Omaha

   2 reviews

   3.0

   2 reviews

   Dined on 9 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   It was our first time at this restaurant.We were sat at a tiny table that barely fit us.You need to update your website the menu was not the same as it was on the website . Thank You Julie Leinart
   

   Gram & DunResponded 3 days ago

   Thank you for the review! We are sorry for the inconvenience with the menus, we have been updating our winter menus, and they are finally live on the website. If you are ever disappointed with your seating, please next time ask the host for a change! Thank you for your feedback and we hope to see you again.
   

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9. M

   Marilee

   VIP

   Kansas City

   7 reviews

   5.0

   7 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a pretty place during the holidays! The food was very good, the atmosphere was so fun. The pressed chicken was outstanding. My family enjoyed shrimp and grits, burnt ends mac n cheese, and chicken and waffles. Just an overall delicious meal in a lovely setting.
   

   Gram & DunResponded 3 days ago

   Thank you for the 5 stars! We are so thrilled to hear that you enjoyed all aspects of our restaurant, from the food to the service! We hope to serve you again soon.
   

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10. R

    Russell

    Omaha

    6 reviews

    5.0

    6 reviews

    Dined on 7 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always good food and service. Nice brunch place.
    

    Gram & DunResponded on 12 December 2024

    Thank you for the 5 stars, and we can't wait to serve you again!
    

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