Granite City Food & Brewery - Naperville

Review summary

1. d

   david

   VIP

   Chicago

   89 reviews

   5.0

   89 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We certainly would return. Our server, Daniel, was attentive but not overbearing. The food was very good and the pricing was appropriate.
   

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2. B

   Brad

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A great variety of food choices on the brunch menu - omelette station personel extremely competent - waiter very friendly and efficient
   

   Granite City Food & Brewery - NapervilleResponded 2 days ago

   Thanks for the great review Brad!! I'm glad to hear the food options were optimal and happy to hear your server took great care of you...Hope to see you soon...Happy Holidays!!
   

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3. W

   Wayne

   VIP

   Jacksonville

   61 reviews

   5.0

   61 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and the service was very good.
   

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4. A

   Allen

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent good and service. Christmas brunch with prime rib was very good.
   

   Granite City Food & Brewery - NapervilleResponded 2 days ago

   Hey Allen, Thanks for coming in!! I'm happy to hear everything went great for your experience!!! We hope to see you soon...Happy Holidays!!
   

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5. T

   Tammy

   Chicago

   13 reviews

   4.0

   13 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were seated quickly and our server was attentive. Majority of the meals were served hot and tasty. My Mediterranean chicken entree was cold, not even warm. However, when I brought this to the attention of the server she immediately ordered a new one which was served hot. Will return
   

   Granite City Food & Brewery - NapervilleResponded 2 days ago

   Hey Tammy, Thanks for the great review! I'm sorry your first plate was not the proper temperature but I am happy to hear we were able to make everything right for you...Thanks for understanding and we hope to see you soon!! Happy Holidays!!
   

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6. S

   Sheryl

   VIP

   Chicago

   23 reviews

   5.0

   23 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We eat at Granite City Naperville, Il about once a month. The food is GREAT, the prices are good, they feature fun drinks and food seasonally, but the best part is our favorite server, Barb. We always ask for her because she is fun, SOOOOOO personable, and efficient. You know how sometimes you feel like you're bothering your server for something? Well, never with Barb. She checks on your regularly, and is always happy to get anything you need. It's like spending time with your friend.
   

   Granite City Food & Brewery - NapervilleResponded 2 days ago

   Hey Sheryl, Thanks for leaving a great review...I will make sure your kind words get back to Barb. Please don't ever hesitate "bother" your server here we are here to give you a great experience! Hope to see you soon! Happy Holidays!
   

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7. S

   Sandy

   VIP

   Chicago

   22 reviews

   5.0

   22 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service. Will definitely go back again.
   

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8. P

   Patricia

   Chicago

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a large party including some severe ADHD kids and two Birthday people. They did a great job of making it special, keeping pace with us and being patient and upbeat. They had food selections for all our picky ones too.
   

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9. T

   Terri

   Chicago

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience having breakfast with Santa and Mrs. Claus! Very beautiful setting and costumes!
   

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10. M

    Michael

    VIP

    Chicago

    264 reviews

    4.0

    264 reviews

    Dined on 12 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Good but not great. We ordered the turkey dinner and pot roast. Turkey was very good, but pot roast should have been trimmed of huge chunks of fat left in the meal which was gross. If I made this at home, I wouldn’t serve it that way to family or guests.
    

    Granite City Food & Brewery - NapervilleResponded on 13 December 2024

    Hello Michael, Thank you for your feedback regarding your recent visit to Granite City Brewery. We're pleased to hear you enjoyed the turkey dinner, but we sincerely apologize for the issues you experienced with the pot roast. Your comments about the fat content are important to us, and we will certainly look into this matter with our kitchen team. We appreciate you bringing this to our attention and hope to provide you with a better experience on your next visit. Best regards, The Granite City Brewery Team
    

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